Retail TouchPoints

DECEMBER 13, 2023

customer experience). They are far too centered on the store as a stand-alone entity and not as part of the overall customer experience, which means they tend to drastically undervalue the store’s contribution to that customer experience. However, sometimes the success of one area (i.e.

Loss Prevention 275

Loss Prevention Visual Merchandising Sporting Goods Store Operations 275

Mass Relators

OCTOBER 25, 2023

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. The Zebra study indicates 36% of retailers believe better analytics on shrink could help drive profitability.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Some stores were literally in flames, and there were loss prevention issues at others. Some stores were left with nothing but the walls.

Management 165

Management Loss Prevention ATS Store Operations 165

Retalon

APRIL 27, 2021

This frees physical stores to serve as showrooms for the broader assortment, or better yet, provide customer experiences and events. While at the same time adding to the online fulfillment system, by providing in-store pickup and local same-day delivery. Order fulfillment automation. Customer experience optimization.

Fulfillment 41

Fulfillment Markdowns Promotions Returns 41