Remove Customer Experience Remove Fulfillment Remove Location Remove Loss Prevention
article thumbnail

Computer Vision-Enabled App Helps Home Depot Improve On-Shelf Availability

Retail TouchPoints

Ramamurthy also noted that the new solution offers “multiple opportunities in different areas of store operations, including asset protection” and loss prevention, as well as supporting online customers by streamlining store-based fulfillment of online orders.

article thumbnail

Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. When David Sherwood joined the family business in 2001, the plan was to sell.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

customer experience). They are far too centered on the store as a stand-alone entity and not as part of the overall customer experience, which means they tend to drastically undervalue the store’s contribution to that customer experience. However, sometimes the success of one area (i.e.

article thumbnail

Facilities Management CEO: ‘Cleanliness Will Be Looked At In An Entirely Different Lens’

Retail TouchPoints

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

article thumbnail

Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. As omnichannel shopping continues to grow, the volume of returns increases along with it.

article thumbnail

5 Major Retail Digital Transformations to Watch For in 2021

Retalon

This frees physical stores to serve as showrooms for the broader assortment, or better yet, provide customer experiences and events. While at the same time adding to the online fulfillment system, by providing in-store pickup and local same-day delivery. Order fulfillment automation. check out their story here).