Retail TouchPoints

DECEMBER 13, 2023

customer experience). They are far too centered on the store as a stand-alone entity and not as part of the overall customer experience, which means they tend to drastically undervalue the store’s contribution to that customer experience. However, sometimes the success of one area (i.e.

Loss Prevention 275

Loss Prevention Visual Merchandising Sporting Goods Store Operations 275

Retail TouchPoints

NOVEMBER 24, 2021

Autonomous retail technology is on the rise, with innovations like Amazon’s “Just Walk Out” technology already leapfrogging past yesterday’s self-checkout solutions. The following technology should be considered by all retailers looking to increase security in increasingly autonomous store locations: Network Cameras.

Loss Prevention 249

Loss Prevention Checkout Store Operations Shopping 249

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

Management 165

Management Loss Prevention ATS Store Operations 165

Mass Relators

OCTOBER 25, 2023

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. As omnichannel shopping continues to grow, the volume of returns increases along with it.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Retalon

APRIL 27, 2021

This frees physical stores to serve as showrooms for the broader assortment, or better yet, provide customer experiences and events. The instant a customer hits the checkout button the AI technology evaluates every viable fulfillment option and recommends the optimal choice. Customer experience optimization.

Fulfillment 41

Fulfillment Markdowns Promotions Returns 41

Retail TouchPoints

NOVEMBER 26, 2021

From small, single-site locations with a small number of cameras, scaling up to large, multi-site operations with thousands of devices, video and security cloud services are easy to use and cost-effective. Get More: Elevating the Customer Experience. Securing and capturing camera and sensor data is only the first step.

Loss Prevention 248

Loss Prevention Operating Expenses Customer Experience Checkout 248