Retail TouchPoints

MARCH 15, 2024

Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management. Opportunities for digital shelf optimization heavily depend on the changes on competitors’ shelves and how customers react to them.

Inventory Management 257

Inventory Management Telecommunications Location Marketing 257

Retail Customer Experience

OCTOBER 2, 2023

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management to visual merchandising to supply chain management — much including self service applications.

Supply Chain Management 86

Supply Chain Management Visual Merchandising Inventory Management Shopping 86

Retail TouchPoints

JANUARY 15, 2024

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 311

Loss Prevention Planning Customer Experience Inventory Management 311

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 278

Merchant Services Inventory Management Grocer Customer Experience 278

Retail Smart Guys

DECEMBER 6, 2023

In the ever-evolving world of retail, one thing remains constant – the power of promotions to captivate shoppers and boost sales. Whether it’s the allure of clearance sales, the excitement of flash sales, or the intrigue of buy-one-get-one deals, retail promotions are an essential tool in any retailer’s arsenal.

Promotions 52

Promotions Inventory Management Returns Marketing 52

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. In the retail world, swift order processing is the hallmark of efficient logistics operations and exceptional customer service.

Fulfillment 299

Fulfillment Returns Shipping Promotions 299

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 273

Merchant Services Payment Services Promotions Location 273

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 274

Store Operations Shipping Fulfillment Store Layout 274

Inside Retail

FEBRUARY 8, 2024

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Like many retailers, we have had to contend with inflationary pressures and greater promotional cadence, which has had an impact on profits,” said King.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

V Count

JANUARY 26, 2024

Now, it seems, the spotlight has turned towards the traditional brick and mortar retail shops. With the game-changing potential of AI, these businesses are entering a new and exciting era, ready to improve their operations and create a whole new retail experience! We’ll start by defining AI and its types.

Shopping 95

Shopping Inventory Management Customer Experience Store Layout 95

I Vend

OCTOBER 10, 2023

RIS has rounded up the key research carried out by expert consultants and curated it into an overview of the likely shape of this holiday shopping season. Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success.

Fulfillment 230

Fulfillment Dead-Stock Customer Experience Inventory Management 230

I Vend

OCTOBER 16, 2023

Read more Retailers who understand their customers and use that knowledge to personalize customer engagement benefit on two fronts: Closing the gap – between the online and instore experience, to offer a true omnichannel retail experience.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Retail Focus

AUGUST 8, 2023

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. Inventory Management Efficiently managing inventory is essential for meeting customer demands while minimizing carrying costs.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

Retail Focus

MARCH 6, 2024

In the digital age, luxury retail is facing unprecedented challenges, including the proliferation of counterfeit goods and the increasing shift to online shopping. Furthermore, blockchain enhances data security and privacy by preventing breaches and unauthorised access, which in turn promotes trust and ensures compliance with regulations.

Inventory Management 147

Inventory Management Fashion Customer Experience Consumer 147

Shopper Motion

DECEMBER 20, 2022

In today’s digital age, it’s no secret that online shopping has become a major part of the retail industry. With the convenience and accessibility of shopping from home, so many consumers turn to e-commerce platforms for their purchasing needs. The Importance of Connecting Online and Offline Shopping Data. . .

Shopping 52

Shopping Inventory Management Advertising Store Layout 52

Inside Retail

FEBRUARY 23, 2023

Last December, Levi’s unveiled its largest store in Southeast Asia with the opening of its flagship store in Singapore’s Ion Orchard shopping complex. He believes the Ion store will contribute to the overall vibrancy of Singapore’s retail scene and inspire more hybrid shopping experiences down the road. “We

Inventory Management 246

Inventory Management Apparel Management Consumer 246

CJ Retail Solutions

DECEMBER 11, 2023

Impact on customer experience and brand perception 1.3 Creating a cohesive and consistent brand experience Utilising Space Effectively 3.1 Incorporating digital signage for promotions 6.2 Utilising interactive displays for customer engagement 6.3 Training staff to enhance the customer experience 9.2

Inventory Management 52

Inventory Management Point of Sale Store Layout Customer Experience 52

Star Miconics

DECEMBER 1, 2023

With the holiday season just around the corner, retailers are actively preparing to make the most of the upcoming customer rush. A rising trend in this arena is the concept of holiday pop-up shops, which are becoming part of the broader movement toward temporary retail spaces.

Shopping 59

Shopping Point of Sale Customer Experience Inventory Management 59

Retail TouchPoints

AUGUST 17, 2021

Online retailers are using AI to create intent-based promotions. There, the AI engine measures customer intent within moments of the user arriving on-site and presents offers designed to meet that intent and close a sale. In physical stores, we’re seeing AI used to improve the customer experience.

Checkout 306

Checkout Payment Services Customer Experience Inventory Management 306

Wiser

JULY 31, 2023

Due to different store layouts and available shelf space, there can be discrepancies in the execution of planograms, rendering the same product’s presentation inconsistent across different shops. This inconsistency can lead to confusion for the customer and may negatively impact the brand’s image.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

NOVEMBER 18, 2021

Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. The key is investing in real-time inventory. Expect the Unexpected.

Supply Chain Management 258

Supply Chain Management Fulfillment Shipping Inventory Management 258

Retail TouchPoints

OCTOBER 19, 2022

Retail has managed to bounce back from the depths of the pandemic and remain strong even in the face of high inflation, and while ecommerce continues to climb, brick-and-mortar remains absolutely vital. However, the role of the store is evolving, so retailers need to consider how they invest in modern experiential and omnichannel shops.

Shipping 276

Shipping Customer Experience Inventory Management Management 276

Retail TouchPoints

JANUARY 20, 2022

The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We We obsessed over designing a shopping experience focused on helping customers find great looks, and it led us to create Amazon Style,” said a company blog announcing the new store format.

Payment Services 250

Payment Services Apparel Inventory Management Department Stores 250

Retail TouchPoints

JANUARY 13, 2023

Using the same technologies, retailers can implement smart merchandising solutions to inspire customers through shoppable galleries that pop up when a user uploads an image to an ecommerce website or searches for a specific item. Personalize the customer experience for added loyalty. Implement smart forecasting solutions.

Returns 284

Returns Consumer Inventory Management Customer Experience 284

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

By analyzing historical sales data, seasonality, and external factors such as weather and social trends, AI algorithms can help businesses make informed decisions about inventory management, pricing, and marketing strategies. Inventory optimization AI has a major impact on inventory management and storage.

Marketing 95

Marketing Inventory Management Supply Chain Management Store Layout 95

Retail Focus

FEBRUARY 12, 2024

AI’s Impact on Customer Experience AI takes the possibilities even further by not just collecting data but also learning from it. This can lead to personalized shopping experiences, with AI analyzing a customer’s shopping history to offer tailored recommendations through digital displays as they browse the store.

Kiosk 130

Kiosk Store Operations Inventory Management Boutique 130

Retail TouchPoints

DECEMBER 25, 2023

Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors. Effectively managing inventory has never been an easy task for retailers. Bad retail is dead.

Customer Experience 256

Customer Experience Dead-Stock Store Layout Point of Sale 256

Retail TouchPoints

MAY 15, 2023

Consumers are enjoying the benefits of a hands-free, voice-activated application to help cook a recipe or shop online. Specifically, more than 20% of brands and retailers are not offering meaningful experiences through voice assistants. Secondly, brands are lagging vis-à-vis serving “conversational consumers.” Personalized usage.

Marketing 227

Marketing Inventory Management Consumer Shopping 227

365 Retail

SEPTEMBER 17, 2023

In a constantly evolving sector, retail managers are tasked with keeping pace with the latest trends and ensuring their business achieves success and stability. This entails a deep understanding of the various facets of retail operations, from inventory management to customer service.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Retail Focus

NOVEMBER 7, 2023

The catalyst behind this transformation is the emergence of hyperphysical stores, a groundbreaking approach that is redefining the very essence of the retail experience. Hyperphysical experiences benefit retailers, particularly in appealing to the Gen Z audience, who seek more than just a transactional shopping process.

Clienteling 147

Clienteling Store Layout Shopping Inventory Management 147

I Vend

FEBRUARY 9, 2024

For retailers, Valentine’s Day offers a shopping boost in the after-holiday mid-February slump, but it’s more than that – it’s also a reminder that love comes in many forms, including the love that shoppers have for their favourite store. Process automation – such as inventory management , tracking stock levels and re-ordering.

Payment Services 52

Payment Services Inventory Management Checkout Point of Sale 52

Independent Retailer

JANUARY 19, 2023

New technologies and approaches are being introduced all the time with the goal of improving the customer experience. As crowds returned to in-person shopping this past year, one of the key areas of focus has been improving the storefront itself. This is the first point of contact for many customers and can have a huge impact.

Payment Services 55

Payment Services Inventory Management Checkout Customer Experience 55

Wiser

AUGUST 28, 2023

Moreover, an effective assortment strategy allows retailers to stand out in the fiercely competitive retail landscape, providing a unique and memorable shopping experience. The trick lies in offering the right mix of products that not only intrigue and attract customers, but also stimulate their purchase decisions.

Target Market 146

Target Market Fast Fashion Marketing Inventory Management 146

Inside Retail

JANUARY 24, 2023

They covered how brands can provide elevated and curated customer experiences and how clear differentiation, and even re-invention, can be critical to meeting consumer demand and providing a sustainable future for retailers. Retailers need to invest in reusable packaging systems and promote sustainable product packaging.

Fulfillment 130

Fulfillment Customer Experience Consumer Returns 130

Retail TouchPoints

JULY 26, 2021

You can’t just repurpose your B2B website and add a shopping cart to turn it into a shopping platform. You will need their talents when it comes to: Design Customer experience (CX) Search engine optimization (SEO) Web maintenance Customer engagement Product returns. Web Design & Development.

Wholesale 278

Wholesale Payment Services Fulfillment Returns 278