Remove Customer Experience Remove Finance Remove Inventory Management
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Weathering the Storm: How Retailers can Ensure Resilience Amid Rising Cloud Outages

Retail TouchPoints

This setup not only helps avoid downtimes during critical sales periods but also ensures that everything from order processing to inventory management runs smoothly. In his career, he has written backend, frontend and messaging software for travel, finance, commodities, sports betting, telecoms, retail and aerospace industries.

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CIO Q&A: Lessons and Priorities from Aldo Group’s Companywide Digital Transformation

Retail TouchPoints

This shift toward unified commerce requires us to blur the lines between physical and digital retail and create a consistent and integrated customer experience across channels. Personalization: With the amount of choice available today, consumers expect personalized experiences tailored to their preferences and behaviors.

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Excess Inventory: The Losers And Wieners

Retail TouchPoints

They too are sitting on piles of unsold inventory, and without e-Commerce channels to offset the decline in in-store traffic, we expect them to selectively bottom-fish for inventory or just sit on the sidelines completely. Applying Marketplace Dynamics To Excess Inventory. Prior to that, he spent over five years at Yahoo!

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The Rise of Micro Markets in Airports

Retail TouchPoints

Features such as inventory management and the ability to track sales allow operators to keep track of which items sell better than others. Understanding what customers want helps improve their overall experience. The inventory management features also help operators track any theft.

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Inventory Accuracy: The Not-so-Secret Ingredient for Holiday Sales Success

Retail TouchPoints

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

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Retail Management Software – The Complete Guide for 2025

I Vend

Beyond POS: Enhancing Customer Experience and Efficiency True retail management software extends beyond pure POS – it includes functionality that will help you to enhance customer experiences and operational efficiency. So think about retail management software with mobile POS functionality.

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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

Turning Insights into Action The first step is to establish an internal task force comprised of technology, business, finance and operations representatives. This change is necessary to provide the real-time data that powers the robots and automation tools that are central to retailers’ inventory management.