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Even before the U.S. imposed tariffs on 90 nations, retailers began preparing for the impact they will have on the cost of imported goods. However, to account for the additional expenses on imported goods without alienating their price-conscious customers, they will need to adjust by adopting a variety of new strategies. In recent years, inflation-driven price hikes forced shoppers to become more strategic in their spending.
Retail is evolving quickly, and if you want to stay competitive, your offers need to do more than just entice. They should work smarter, adapt faster, and deliver value to both you and your customers. This article breaks down five innovative offer strategies that can give your retail business the edge. Keep reading to find out which tactics can help you increase conversions and drive real growth.
Mothers Day is one of the most widely celebrated occasions in Australia, marked by expressions of gratitude and love towards mothers and maternal figures. The nature of the celebration has gradually evolved, with shifting trends and an expanding definition of motherhood. Here, I discuss the origins of Mothers Day, its participation trends and evolving celebrations, and how brands and retailers can better leverage it.
In the fast-paced world of product startups, securing the right funding can often mean the difference between success and stagnation. Enter equity crowdfundinga game-changing solution for many entrepreneurs. Imagine raising the capital you need while simultaneously building a community of brand advocates. This dynamic approach not only democratizes fundraising but also offers a unique blend of capital and community.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Dynamic targeting has become a vital strategy for online retailers who want to stand out and drive real results. If you want to increase conversions without slashing prices or relying on broad discounts, this approach offers a smarter way forward. Continue reading to find out how dynamic targeting can transform your eCommerce campaigns! What Is Dynamic Targeting?
GAILs Bakery , renowned for bringing chef-quality sourdough bread to neighbourhoods across the UK, has partnered with Verkada , a leader in cloud-based physical security, to streamline its security and operational processes across its more than 170 locations. Led by Brett Parker, Property Director at GAILs Bakery, the bakery business has successfully deployed Verkada video security cameras, access control, and air quality sensors to enable remote management of its retail storefronts and bakeries
In the competitive world of beauty retail, Sephora stands out for its innovative use of technology to create personalised customer experiences. Its not just selling makeup and skincare; its using marketing technology to build relationships and make customers feel special. For Australian retailers looking to boost customer engagement and drive sales, Sephora’s approach offers some valuable lessons.
In the competitive world of beauty retail, Sephora stands out for its innovative use of technology to create personalised customer experiences. Its not just selling makeup and skincare; its using marketing technology to build relationships and make customers feel special. For Australian retailers looking to boost customer engagement and drive sales, Sephora’s approach offers some valuable lessons.
Sainsburys has forecast flat profits for the year ahead as it looks to maintain momentum in a highly competitive market, despite reporting a solid 7.2% increase in annual profit. The UKs second-largest supermarket said it expects retail underlying operating profit for 2025/26 to come in at around 1bn slightly down from the 1.036bn it delivered in the year to March 1 and below analysts expectations of 1.08bn.
Mothers Day is a retail dream. But its not just about one-off sales on one day in May. It is a chance to connect with two customers at once the child and the parent; the gift buyer and the recipient. Get it right, and they will not just shop with you this year but will come back long after the flowers have wilted and the chocolates have been eaten.
As the countdown commences to Cotswolds Designer Outlets grand opening, a string of new lettings has been announced with over 133,600 sq ft of space either exchanged or in solicitors hands, which will bring the scheme to 98 percent let on opening. Global fashion label BOSS takes 4,126 sq ft, leading a stellar line-up of fashion, athleisure, beauty, homewares and dining brands that include Marks & Spencer, Adidas and Levis, which have secured stores of 7,845 sq ft, 8,474sft and 4,455 sq ft re
Long before she took the helm as country manager of Anko Philippines, Rachel Turners retail journey began with a childhood steeped in the rhythms of customer service, from making tea for salon patrons and swapping pocket change for comics to learning the nuances of human connection from behind the counter. With a career that has spanned leadership roles at Country Road, Aldi and Kmart Australia, Turner brings a rare blend of operational excellence, people-first leadership and market adaptability
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Today, retail success hinges on having accurate customer data, in particular customer address data. In a long list of challenges retailers face, many stem from incorrect customer addresses whether its failed deliveries or ineffective marketing, with communications going awry. Investing in address accuracy isnt just about fixing errors, but in building a business that runs efficiently and cares about what keeps customers coming back.
Walmart has deployed geospatial technology to create a data science model that divides geographic areas into precise hexagonal grids, with the goal of optimizing delivery zones for greater efficiency. Redefining how it maps delivery areas has allowed Walmart to expand its reach to 12 million additional households across the U.S., increasing consumer access to same-day deliveries.
Walk into any store – whether its a supermarket, a home goods chain, or a small local shop – and everything you see got there by road. From fresh fruit to flat-pack furniture, most of it was delivered by truck. And when that delivery doesnt happen on time, its not just inconvenient. It can throw off the whole supply chain. For retailers, especially those that rely on just-in-time deliveries, one missed truck can create a domino effect: empty shelves, missed sales, and unhappy custome
At a recent Future50 event hosted by BeautyMatter , Matthew Malin, the founder of Malin + Goetz, Margo Parsiegla, the chief executive officer of Amouage and Amy Errett, the founder and CEO of Madison Reed, spoke about the importance of the in-store shopping experience. In a discussion with BeautyMatter editor Carla Seipp, the brand leaders explained that while e-commerce continues to remain an integral part of retail, nothing will quite replace the customer experience of shopping in a bricks-and
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
German discounter Aldi is marking its 35th anniversary in the UK this year after it opened its first store in Stechford, Birmingham back in 1990. The single supermarket, which sold just 600 basic grocery lines at the time, has since grown to more than 1,050 stores nationwide and overtook Morrisons to become the UKs fourth biggest supermarket in September 2022.
Theres an unspoken rule in ecommerce: you can get everything else right, but if you fail to deliver, youve failed the customer. Its not about packages; its about promises. Failed deliveries arent just logistical errors; theyre moments of broken trust. And in an industry as fiercely competitive as ours, trust is the currency that keeps customers coming back.
Three top stores have signed up to long-term stays in a big boost for Lincolns Waterside centre. H&M, Next and The Body Shop have all said they see a successful future at Waterside and want to be part of the centre for years to come. Fashion and homeware retailer H&M has said yes to a further 15 years at Waterside and is also investing in a major revamp to give the centres biggest store an exciting new look, feel and customer experience.
Has Foot Locker finally landed back on its feet? In 2023, Foot Locker CEO and president Mary Dillon announced the launch of Foot Lockers multi-tiered revival plan, Lace Up. Dillon, who had just joined the legacy footwear retailer team in September 2022, explained that the company would be cutting out unprofitable areas of its business and prioritising investing in new ventures, like a revamped store concept and eye-catching product launches.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Loyalty programs have been a mainstay of retail customer retention for decades, but their effect has never been as deep as it is with Gen Z consumers. This digitally native generation, born between 1997 and 2012, is remaking the retail experience with their expectation of tailored experiences, instant gratification, and socially responsible brand interaction.
Michaels is stepping into the gap left by the recent demise of Party City with plans to add 500 new party supply products, additional balloon options and enhancements to its in-store events. The party supplies assortment enlargement, both in stores and online, will begin in August 2025. The 300+ new balloon options include premade balloon bouquets, including graduation arrangements, along with all the accessories needed to complete a balloon display such as weight stands, ribbon and helium tanks
In the modern online environment,every retail business needs to offer high-quality web pages. Even if you offer minimal online services, being visible and professional in this space reflects how seriously you take your industry. Consistently offering high quality can also create challenges, however, especially when the requirements to keep customers happy and perfectly catered to are constantly changing.
Australian specialty nursery retailer, Baby Bunting, will open its first concept store in Melbournes Maribyrnong this weekend, on April 19. The store is the first in a roll-out of a new ‘Stores of the Future’ format, which will open across Australia during the coming years. In collaboration with The General Store, the 2000sqm shop aims to deliver a simplified and inspiring shopping experience for new parents.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Explore how the innovative partnership between Cisco and St. Clair College is transforming data science education. Discover how this collaboration, highlighted by the college's victory in the 2024 Learn-A-Thon, sets new benchmarks for educational excellence in Canada. Learn how St. Clair College integrates Cisco's cutting-edge tools to empower students with real-world skills, fostering inclusivity and driving innovation across diverse sectors.
Family-owned supermarket Schnuck Markets has added DoorDash as an on-demand delivery option. The 100+ -store chain also will now accept SNAP/EBT payments on the DoorDash Marketplace, streamlining the shopping process for customers receiving government assistance. Our new partnership with DoorDash helps us reach our customers where and when its most convenient for them, said Chace MacMullan, Senior Director of Digital Experience at Schnucks in a statement, adding that being able to accept SNAP/EB
Retail sales edged up in in March, according to the British Retail Consortium (BRC) and KPMG, with small rises registered across both food and non food revenues. However, the organisation pointed out that Easter falling in April this year, compared to March last year, resulted in an artificially higher April. Total retail sales were up 1.1% year on year, covering the five weeks from 2 March to 5 April, compared to growth of 3.5% in March 2024.
Apparel business Hard Rock has been caught engaging in resale price maintenance as well as making misleading representations about consumers rights. In a court-enforceable undertaking submitted to the Australian Competition & Consumer Commission, the company said it had required certain resellers not to sell its products below 10 per cent of the recommended retail price.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Shaftesbury Capital has announced that Swedish premium outdoor brand, Thule, has opened in Covent Gardens Seven Dials neighbourhood. Pioneers in creating solutions to simplify lifes adventures, Thules second UK store joins Covent Gardens substantial line-up of innovative new spaces from world leading brands. Thule has opened at 72 Neal Street in a 2,100 sq ft unit, showcasing its extensive range of premium products designed to provide the perfect solution for any journey.
President Trumps tariffs, and the uncertainty surrounding them, have caused many businesses to call a halt to major moves as they assess the situation (for example, both Klarna and StubHub have recently delayed their planned IPOs). But patch manufacturer World Emblem is moving full speed ahead with a manufacturing expansion to the Dominican Republic (DR), adding a new facility there in addition to an existing plant in Mexico that the company opened 18 years ago, as well as its U.S. manufacturing
Just a few weeks ago on March 25 th -27 th we held Shoptalk Spring 2025 in Las Vegas. Our Vegas Spring show is the original and largest Shoptalk, attracting over 10,000 delegates to join us in the desert. Its a whirlwind of content, conversations, meetings and networking. Our agenda content programme alone features over 225 speakers, in 80+ curated content sessions, with 40+ hours of content to choose from.
Poolwerx founder and executive director John OBrien will transition to a non-executive director role with a growth and strategic capacity. In his new role, OBrien will provide ongoing oversight, guidance, and continuity to ensure the brand continues its successful trajectory, while ensuring the companys vision and values remain people and future-focused.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
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