Retail Wire

MAY 20, 2025

While retail giant Walmart warned consumers about rising prices due to tariffs , Home Depot is committed to keeping prices low. The home improvement supplier will use its size and strength to keep prices level, at least for now. For several years, Home Depot has maintained a supply chain that is majority U.S.-based. To mitigate the financial damage of tariff fees, the company imports less than half of what it sells, and it has been steadily decreasing its reliance on products from China.

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Checkout Consumer ATS 147

Inside Retail

MAY 20, 2025

Bedding retailer, Bedshed, has paid a fine of $39,600 after receiving two infringement notices from the Australian Competition and Consumer Commission (ACCC) for allegedly making false or misleading representations. The company had represented certain products it sold as being evaluated or approved by the National Disability Insurance Scheme (NDIS).

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Advertising Accessories Consumer 245

Retail Wire

MAY 20, 2025

Rite Aid filed for bankruptcy for a second time earlier this month. Despite the store’s promise to remain open despite the filing, the retailer has announced that it will be closing all locations remaining in its inventory. Here’s a full list of affected locations. A Full List of Closing Rite Aid Locations According to Newsweek , the 1,240 Rite Aid stores slated for closure include: 347 stores in California 345 stores in Pennsylvania 178 stores in New York 95 stores in Washington 60

Location 264

Location ATS 264

Inside Retail

MAY 20, 2025

In a retail industry as competitive as the USs, it is incredibly difficult for international players to not only compete but to stand out. One country that has been successfully penetrating this tough field is Australia, with several players like Cotton On, Status Anxiety and Silk Laundry establishing a brick-and-mortar presence over the past few years.

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Planning Boutique Apparel Wholesale 130

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail Wire

MAY 20, 2025

When it comes to live online shopping, TikTok Live has now taken the top spot when it comes to customer engagement. TikTok Live has taken the top spot in the U.S., surpassing competitors QVC and HSN. This makes the platform the leader in live social shopping, driving significant consumer engagement and purchases. Per Savings.com , “TikTok dominates consumer engagement: 29% of American adults have viewed TikTok Live for shopping, outpacing traditional platforms like QVC and HSN, especially

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Shopping Consumer Supermarket Accounting 165

Inside Retail

MAY 20, 2025

Brett Blundys BBRC was reported to violate US laws with its purchases of shares in lingerie giant Victorias Secret during the past three years, resulting in the target adopting a ‘poison pill’ plan as a response. BBRC bought Victoria’s Secret shares for nearly three years without the required filings, which was in violation of US antitrust rules, Reuters reported, citing the lingerie brand.

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Planning Accessories Fashion 147

Inside Retail

MAY 20, 2025

It’s clear we are standing at a generational crossroads in business that will affect our lives like never before. Artificial Intelligence, particularly generative AI, is no longer a distant concept. Its embedded in everything from workflows, to fuelling marketing pipelines, driving customer service chatbots, and churning out product copy, brand and marketing images, and strategic insights at scale.

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Returns Wholesale Accounting Fashion 130

Retail Wire

MAY 20, 2025

Chipotle’s new “Summer of Extras” promotion promises to reward loyal customers with $1 million in free burritos. The Mexican-inspired eaterys latest promo is all about giving back to its fans. Chipotle Rewards members across the U.S. can unlock extra perks, earn bonus points, and win free Chipotle. Plus, one lucky customer in each of the 48 states it operates in (and D.C.) will score free burritos for an entire year.

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Promotions Accounting 130

Inside Retail

MAY 20, 2025

If I were to ask you what the main topics keeping you or your senior leaders up at night were, what would they be? Right now, topics like profitability, cost-of-living pressures and consumer confidence might be high on the list, and AI and data privacy probably feature prominently, too. But Im willing to wager that people or skills challenges also come pretty high up the list.

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Marketing Management Consumer Shopping 130

Retail Wire

MAY 20, 2025

Moving forward, General Motors will not be exporting vehicles to China. Late last week, employees and dealers associated with its China export business were notified of the shipping ban. While GM said the market in China is still crucial to the company, it is doing some reorganization. The Detroit automaker exports vehicles through the Durant Guild, a premium import business the company created in 2022. “Due to significant changes to economic conditions, we have decided to restructure the

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Shipping Customer Experience Marketing Consumer 130

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Inside Retail

MAY 20, 2025

Coco Republic is to launch its inaugural showroom in Adelaide, alongside the opening of a cafe space Coco Republics LAmericano cafe as part of its expansion into SA. Located in Burnside Village shopping centre, the 1500sqm space will feature the Coco Republic furniture range, including both indoor and outdoor collections, and a first homewares area.

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Outdoor Location Shopping 130

Retail Wire

MAY 20, 2025

Fast-food workers are tasked with a myriad of responsibilities, from manning the grill or fryer to being the smiling face greeting customers at the counter or the drive-thru window. Despite this, however, it appears that the pay being offered in exchange for their services may not be meeting the increasingly expensive cost of living, including the ability to eat the very meals they produce, according to a recent LendingTree study. “Even working full time, they fall significantly short of e

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ATS 185

Inside Retail

MAY 20, 2025

French luxury group Chanel will maintain its elevated capital spending this year despite a 4.3 per cent decline in sales last year and growing market volatility, particularly in Asia and the US. The company said it would sustain its US$1.8 billion level of capital investment up 43 per cent from the year prior to support global expansion, including 48 new store openings this year.

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Fashion Planning Location Marketing 130

Retail TouchPoints

MAY 20, 2025

One of the paradoxes involved in providing great customer experiences (CX) is that its often essentially invisible to the end consumer. Customers dont always notice when a package arrives on time or a transaction is seamless, but they do become aware of good customer service when they experience its opposite. Of course, providing these invisible positive experiences requires a lot of technological coordination behind the scenes.

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Returns Customer Experience Shipping Promotions 147

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Management

Retail Gazette

MAY 20, 2025

Asda is looking to sell around 20 stores for 400m to help fund its turnaround plan. The supermarket chain is planning to offload the shops located across the UK and lease them back for the next 20 years. Asda has appointed property advisor Eastdil Secured to manage the sale, Green Street News reported. Sale-and-leaseback deals are popular among supermarkets as a means of raising capital to boost their balance sheet.

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Supermarket Grocer Returns Planning 111

Retail TouchPoints

MAY 20, 2025

Wayfair will seek to replicate the success of its first large-format store, which opened in May 2024 in the Chicago suburb of Wilmette, Ill., with a new 114,000-square-foot location in Yonkers, N.Y., scheduled to open in early 2027. In March 2025 Wayfair announced that its second large-format store would open in Atlanta in 2026. Since its opening one year ago, the Wilmette store has welcomed 720,000 visitors, with more than 50% of those making purchases representing customers new to the Wayfair

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Marketing Outdoor Location Promotions 147

Retail Wire

MAY 20, 2025

Levi Strauss may be a name most commonly associated with its iconic Levi’s denim jeans lineup, but the company is also responsible for producing an array of shirts, outerwear, socks, and other apparel items including its Dockers label of business casual offerings. Now, according to a May 20 press release , Levi Strauss & Co. is slated to sell Dockers to Authentic Brand Group in a transaction initially valued at $311 million, subject to adjustments and closing conditions.

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Apparel Fashion Consumer ATS 147

Retail TouchPoints

MAY 20, 2025

Authentic Brands Group ( Authentic ) has purchased the intellectual property (IP) of the Dockers brand from Levi Strauss & Co. (LS&Co.) for $311 million. The purchase price has the potential to reach $391 million through an $80 million earnout opportunity in future years based on the performance of the Dockers business under Authentics ownership.

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Planning Apparel Brand Management Marketing 147

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Fulfillment

Retail Dive

MAY 20, 2025

The announcement came as the home improvement retailer posted a 9.4% sales gain in Q1 and reaffirmed its full-year guidance.

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Planning 124

Retail TouchPoints

MAY 20, 2025

In marketing, engaging all the senses is key to crafting unforgettable brand experiences. Traditional static marketing is losing its grip on consumers attention, making it essential for brands to embrace dynamic, interactive strategies. While visuals and sounds have long been the cornerstone of branding, scent marketing has emerged as a powerful yet often overlooked tool.

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Consumer Marketing Accounting Management 147

Retail Wire

MAY 20, 2025

Applebee’s is keenly aware that its customers are suffering from inflation woes and has decided to alleviate them in its own way. Per a company press release , the casual dining chain is bringing back its popular All You Can Eat menu, which has a few surprises for customers. For a limited time, guests who dine in may enjoy an unlimited feast of Applebee’s delicious Riblets, Double Crunch Shrimp, and Chicken Tenders with all-new dipping sauces for only $15.99.

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Marketing ATS 130

Retail TouchPoints

MAY 20, 2025

The world of retail media has two interesting new entrants the Chuck E. Cheese chain of family entertainment centers and campus retailer Follett Higher Education. These new offerings highlight the growing breadth of the retail media landscape, which increasingly encompasses much more than just traditional retailers. Chuck E. Cheese Aims to Become a Family Media Platform Chuck E.

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Advertising Shopping Location Management 147

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Gazette

MAY 20, 2025

M&S has warned it is facing a 300m hit to its profits next year as it grapples with the fallout from last months ransomware attack. The retail giant was forced to halt online orders and has struggled to keep store shelves stocked following what it described as a highly sophisticated cyber incident. It has forecast an impact of 300m on group operating profit for its current financial year before mitigation, which will be reduced through management of costs, insurance and other trading actions

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Fashion Management Planning Shopping 69

Retail TouchPoints

MAY 20, 2025

Urban Outfitters (UO) has launched UO Haul, a multi-stage campaign designed to support students decorating a dorm room for the first time or refreshing a space for the new semester. UO Hauls biggest retail element will be the rollout of 20 Campus Essentials pop-ups this summer and fall in key college markets that will feature university-inspired collections of graphic apparel and accessories as well as home items like drinkware, lighting, bath essentials, stationery and dorm dcor, as well as exc

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Accessories Apparel Marketing Store Operations 147

Hyken

MAY 20, 2025

Just in case you didnt know, I have a weekly customer service and CX podcast, Amazing Business Radio , that has been running for 12 years. Each week, I get the honor of interviewing some very smart people. Recently, I met Eric Stone, author of Jumpstart Your Workplace Culture. One of the topics we discussed was the WOW experience. Before we go further, I have always had concerns about organizations that attempt to WOW their customers at every interaction.

Returns 79

Returns Customer Experience ATS 79

Retail Dive

MAY 20, 2025

In addition to an e-commerce presence in the region, the home furnishings retailer will also offer its personalized design services.

Home Furnishings 110

Home Furnishings Planning 110

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Inside Retail

MAY 20, 2025

Shopify has unveiled its Summer 25 Edition, Horizons, which introduces a fundamental shift in how merchants, large or small, can build and customise their online stores. At the core of the 150+ upgrades is a major advance in the artificial intelligence (AI) features, including delivering AI integration for enhanced store creation. Shopifys AI assists merchants in fine-tuning their designs quickly and effectively, leaving them free to focus on the creative aspects of their stores while the techno

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Merchant Services Store Layout Boutique Shopping 130

Retail Dive

MAY 20, 2025

The jeans company is selling off the khakis brand to focus on its core labels.

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Hyken

MAY 20, 2025

This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What are the top expectations customers have from brands? What role does AI play in enhancing customer interactions and support? How many bad experiences does it take before a customer stops doing business with a company? Why is it important for companies to use their products?

Customer Experience 68

Customer Experience Management ATS 68

Retail Dive

MAY 20, 2025

A single-digit price increase is expected, but the company may capture market share in the meantime.

Marketing 90

Marketing 90

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