Retail TouchPoints

MAY 21, 2025

The promise of artificial intelligence in retail is no longer theoretical its rapidly becoming a competitive necessity. Gartner predicts key enterprise computer vision markets will pass $386 billion by 2031, with retail among the sectors offering the fastest revenue growth opportunities. But theres a critical challenge that rarely makes headlines: How do you effectively deploy and manage these AI systems across hundreds or thousands of retail locations?

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Inside Retail

MAY 21, 2025

Fashion brand Dion Lee has been sold to US-based Revolve Group, a year after it collapsed into administration. The Australian Financial Review reported that Dion Lees administrator DVT Group has sold the brands remaining assets, including its archives, to Revolve for under $1 million. Revolve did not respond to the AFRs request for comment. People close to the negotiations said the Nasdaq-listed group has been in discussions to buy the label since last year.

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Retail Wire

MAY 21, 2025

Starbucks has officially unveiled its summer menu, and one of the stand-out offerings is the Iced Horchata Oatmilk Shaken Espresso, which will only be available for a limited time. According to the nationwide coffee chain , the concept was developed by central California native Ricky Gonzalez. Gonzalez, who perfected the formula alongside Simon Vuong and the rest of the beverage development team, said that he was inspired by the Mexican culture prevalent in his neighborhood.

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Inside Retail

MAY 21, 2025

Online retailer Snaffle is being sued by the Australian Securities and Investments Commission (Asic) for allegedly inflating the cost of household goods and electronics and imposing illegal interest fees. Snaffle, operated by Walker Stores, raised the prices of washing machines, mobile phones and fridges, while also applying unlawful interest charges under its credit contracts, according to Asic.

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Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail TouchPoints

MAY 21, 2025

Shopping is one of the primary tasks for which people use Google ; in fact, people shop across Google properties 1 billion times every day, so its not surprising that, as AI capabilities rapidly advance, Google is bringing more and more of that functionality to the forefront in order to enhance the shopping experience on its platforms. This week at Googles annual I/O conference for developers, the company announced several new advances, including a more personalized multimodal AI search experie

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Inside Retail

MAY 21, 2025

At Coach, retail isnt just about selling bags its about creating a moment, a memory, and, sometimes, a 12-foot dinosaur made from 400 of those bags. For Giovanni Zaccariello, the brands senior VP of global visual experience, the mission is clear: Turn every store, pop-up, and runway into a visceral encounter that makes you feel something. Whether its sipping a latte at a Coach Coffee Shop or stepping inside a giant quilted Tabby bag, Zaccariello is building retail spaces that look more like imm

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Inside Retail

MAY 21, 2025

Few brands in Australian retail boast the kind of loyalty, legacy and local affection as Haigh’s chocolates. Now celebrating its 110th anniversary, the country’s oldest family-owned chocolate maker is preparing for its most ambitious phase of growth yet. Founded in 1915 by Alfred Haigh in Adelaide’s iconic Beehive Corner, Haigh’s has grown from a single storefront to a national retailer with 21 locations across Adelaide, Melbourne, Sydney and Canberra.

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Retail TouchPoints

MAY 21, 2025

Beginning earlier this month, WHSmith North America , which launched the WHSmith North America Media Network (WHS Media) in January 2025 in partnership with SMG , kicked off an experiential retail media activation for Nestl s Essentia Alkaline Water at 10 U.S. airports. At NYCs LaGuardia Airport, WHS Media engineered a complete branded takeover of Terminal E as well as offering travelers the opportunity to play a branded version of the basketball arcade game Pop-A-Shot that is fully wrapped in N

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Retail Focus

MAY 21, 2025

To coincide with the London Coffee Festival (15-18 th May, The Truman Brewery), one of Europes biggest hot beverage events, Ugandan Coffee has unveiled a new campaign to encourage British coffee aficionados to choose its beans for their next cup. Kewzi Coffee This marks the Ugandan specialty coffee producers most prominent showcase yet at the London Coffee Festival, where it hopes to secure new listings with retailers and hospitality venues.

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Retail TouchPoints

MAY 21, 2025

Family Dollar has named Duncan MacNaughton as its new Chairman and CEO. MacNaughton will officially take the position following the close of the retailers divestiture from parent company Dollar Tree, Inc. , which sold Family Dollar in March 2025 for a little over $1 billion to venture capital firms Brigade Capital Management and Macellum Capital Management.

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Inside Retail

MAY 21, 2025

Chanel is learning that even the most established brands are not immune to the chill settling over the global luxury market. The privately held French luxury house reported a 4.3 per cent drop in revenues for the year ended December 31 to $18.7 billion, as global luxury demand cooled and macroeconomic pressures weighed on consumers. Operating profit plunged by 30 per cent to $4.48 billion.

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Retail Wire

MAY 21, 2025

Residents of Austin, Texas, will see Teslas robotaxis driving the streets late next month. To start with, about 10 automated vehicles will launch into service. If everything goes well, thousands more will follow. Its prudent for us to start with a small number, confirm that things are going well and then scale it up, Tesla CEO Elon Musk told CNBC. The robotaxis will be Tesla Model Y electric vehicles using a full self-driving system called FSD Unsupervised.

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Inside Retail

MAY 21, 2025

The second quarter of 2025 has marked a busy period of acquisition deals, especially within the footwear industry. This includes major announcements like Skechers’ $9.4 billion takeover deal with Brazilian equity firm 3G Capital to the more recently announced deal between Dicks Sporting Goods and Foot Locker. On May 15, Dicks Sporting Goods published a press release confirming they are acquiring Foot Locker for approximately $2.4 billion.

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Retail Focus

MAY 21, 2025

Braintree Village has announced that Joules and Belstaff will be opening their first Essex-based outlet stores at the shopping destination this month, along with Brick Lane Bagel Co. joining its food and beverage lineup. Joules will open on 22 nd May in a 1,862 sq ft unit located opposite Adidas, whereas Belstaff will open on 29 th May in a 1,779 sq ft space next to Ralph Lauren.

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Management

Inside Retail

MAY 21, 2025

Google has announced partnerships with several eyewear brands including Warby Parker and South Koreas Gentle Monster to create everyday glasses powered by its artificial intelligence Gemini on Android XR. The AI-powered glasses in Warby Parkers eyewear design will offer digital features similar to smartphones, such as an audiovisual and an optional in-lens display system, navigation, appointment scheduling and live language translations.

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Retail Dive

MAY 21, 2025

The maneuver is in response to the “substantial accumulation” of shares by investment firm BBRC International, which just launched its own lingerie brand.

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Inside Retail

MAY 21, 2025

Levi Strauss & Co has agreed to sell its Dockers business to Authentic Brands Group for an initial value of US$311 million. The transaction price is subject to customary adjustments and closing conditions, with the potential to reach up to US$391 million through an $80 million earn-out opportunity in future years based on the performance of Dockers under Authentics ownership.

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Retail Wire

MAY 21, 2025

Like rival Walmart, Target may be forced to raise prices on some merchandise in the near future. The heavy costs and uncertainties tied to tariffs could be too much to absorb, prompting the retailer to increase prices as a very last resort. While Target did not offer many details, company leadership did say that potential price modifications will be carefully evaluated literally each and every week.

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Fulfillment

Retail Dive

MAY 21, 2025

The mass retailer lowered its guidance for the full year, announced the departure of multiple executives and launched a new strategic office in an effort to combat sales declines.

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Retail Wire

MAY 21, 2025

Fans (and investors) watching Burger King may be pleased to note that the fast-food chain is apparently leaning heavily into its turnaround nearly three years into the initiative, per CNBC. On May 27, a slew of menu items related to the upcoming live-action movie release of “How To Train Your Dragon” originally presented in 2010 by DreamWorks Animation Studios, a subsidiary of Universal, the latter of which is releasing this latest franchise entry will hit Burger King restaurants

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Inside Retail

MAY 21, 2025

Motto Motto Japanese Kitchen is adding three new restaurants, taking its national footprint to 18, with further expansion planned. The new locations are at Circular Quay in Sydney, and Newmarket and Coorparoo in Brisbane. Motto Motto is now looking for franchisees to take on two prime Queensland markets, Burpengary and Toowoomba. Matt Fickling, COO at the Motto Motto Group said This latest round of franchise grants reflects the growing strength of our brand and the incredible passion of our fran

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Retail Wire

MAY 21, 2025

Despite a dip in sales and diluted earnings per share (EPS) exhibited during its most recent Q1 2025 earnings results, shared via a May 21 press release , home improvement and hardware retailer Lowe’s maintained its full-year guidance and beat at least one Wall Street expectation. Sales ticked downward in the first quarter of this year, falling to $20.93 billion against $21.4 billion in 2024’s Q1.

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Speaker: David Worrell, CFO, Author & Speaker

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Finance

Retail Gazette

MAY 21, 2025

Electrical specialist Comet has been snapped up by online marketplace OnBuy. The company said it plans to inject 10m into reviving the Comet brand and will relaunch its website in the fourth quarter. It said the deal will position OnBuy as a serious challenger to long-established players within the UKs consumer electronics space, including Amazon and Currys.

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Retail Wire

MAY 21, 2025

Panda Express has partnered with Mike’s Hot Honey, continuing its reputation for bold flavor combinations with a new menu item. The eatery’s new Chili Crisp Chicken draws inspiration from Chongqing chicken. This Chinese dish is also known as dry chili chicken, firecracker chicken, and mala chicken. Per a press release shared with RetailWire, the new menu item draws its inspiration from the beloved dish, known for its dramatic spice and presentation.

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Retail Gazette

MAY 21, 2025

JD Sportsposted a drop in profits as it ramped up its investment on store expansion and upgraded its technology functions. Pre-tax profits for the sporting giant fell 11% to 715m in the 52 weeks to 1 February, in part due to higher costs associated with building a cyber security function.When including adjusting items, pre-tax profits slipped 4% to 923m.

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Retail Wire

MAY 21, 2025

White Castle has partnered with Heelys to launch a limited-edition collection of White Castle-branded Heelys shoes. The original wheeled sneaker’s collaboration with the legendary fast-food restaurant is currently available on Heelys’ website. These new, branded shoes are named “White Castle Slider Riders.” Heelys are versatile sneakers designed with a hidden twist: removable wheels in the heels.

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Marketing

Retail Dive

MAY 21, 2025

Duncan MacNaughton, a former chief operating officer of the business, will take on the top spot after Dollar Tree finalizes the sale of the banner.

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Retail Wire

MAY 21, 2025

Wendy’s is excited for its all-new Frosty lineup. These ever-present sweet treats are now available in so-called “fusion” flavors, allowing customers to get something extra in their chilly desserts. And now, amid ongoing economic uncertainty, the fast-food giant is offering a chance to get free Frosty Fusions for one week only. How To Get Your Free Wendy’s Frosty Fusion According to Allrecipes , from now until May 25, Grubhub+ members may receive a free medium Frosty Fusi

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Retail Dive

MAY 21, 2025

Fenty Beauty is among the companies testing new ways to merge virtual and physical shopping experiences to produce sales.

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Retail Wire

MAY 21, 2025

Popeyes knows that one of its most popular menu items is the brawl-worthy Chicken Sandwich , but this latest offer proves you don’t need to engage in fisticuffs to get chicken-y goodness. According to FanSided’s Guilty Eats , just in time for Memorial Day and Memorial Day Weekend, Popeyes is allowing fans to save money on one of its most popular menu items: the Chicken Sandwich.

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