Retail TouchPoints

AUGUST 23, 2023

Consumer concerns about retail crime also are on the rise: a recent video that shows robbers stealing $300,000 worth of merchandise from a Los Angeles Nordstrom store has gone viral. Given the widespread impact of theft, retailers are investing in new systems and technologies to support their loss prevention efforts.

Loss Prevention 246

Loss Prevention Sporting Goods Promotions Consumer 246

Retail TouchPoints

JULY 9, 2020

Fast Track aims to eliminate the need for consumers to enter product codes via touchscreens by automatically recognizing produce, bakery and specialty items. Fast Track also can help improve accuracy for retailers, which can boost loss prevention, reduce errors at checkout and create a better self-checkout experience for customers.

Checkout 214

Checkout Grocer Loss Prevention Supermarket 214

Cisco Retail

DECEMBER 12, 2021

In the past year, loss prevention teams have had to adapt to new priority concern areas while 44% of retailers allocated more budget to loss prevention. As the consumer shift towards multichannel shopping has continued, more instances of loss have resulted from such avenues as BOPIS or curbside pickup.

Loss Prevention 144

Loss Prevention Kiosk Fulfillment Consumer 144

Retail TouchPoints

APRIL 2, 2024

Using Machine Learning and LLMs to Detect Infringements As with many other types of loss prevention, much of the activity takes place behind the scenes. Consumers should know that “counterfeiting is not a victimless crime; it’s often connected to worse schemes, such as human trafficking and money laundering,” said Smith.

Loss Prevention 270

Loss Prevention Accounting Apparel Consumer 270

Independent Retailer

JULY 8, 2021

The good news is that retailers can use video surveillance in tandem with a dynamic loss prevention program to address this complex problem. This is critical for a loss prevention team that wishes to reduce shoplifting as well as theft that may occur after hours.

Loss Prevention 98

Loss Prevention Shrinkage Management Location 98

Independent Retailer

JULY 8, 2021

The good news is that retailers can use video surveillance in tandem with a dynamic loss prevention program to address this complex problem. This is critical for a loss prevention team that wishes to reduce shoplifting as well as theft that may occur after hours.

Loss Prevention 90

Loss Prevention Shrinkage Management Location 90

Retail Focus

AUGUST 8, 2023

Payroll Processing Handling payroll intricacies can be time-consuming and complex for retailers. Security and Loss Prevention Ensuring the security of your retail store and merchandise is paramount. Outsourcing accounting and bookkeeping tasks to professionals can help you keep track of expenses, revenues, and taxes efficiently.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

Retail TouchPoints

MARCH 25, 2024

Senior leaders will have candid conversations about: The evolution of loyalty programs and branded communities; How brands are combining visual storytelling and experiential activations to drive store strategies ; Ways to better personalize and contextualize digital experiences for consumer needs and lifestyles.

Social Commerce 260

Social Commerce Loss Prevention Customer Experience Customer Retention 260

Retail TouchPoints

OCTOBER 13, 2020

E-Commerce Optimization: Taste — making artificial intelligence fun and consumer-friendly, and offering a personalized shopping experience. Startup Innovation Lab #2, 10-11 am ET, Oct.

Loss Prevention 285

Loss Prevention Merchant Services Fulfillment Returns 285

Wiser

JUNE 18, 2019

Perhaps more importantly, will consumers welcome the technology? Security and Loss Prevention. In retail, facial recognition can be leveraged by loss prevention teams to monitor shoppers for possible criminal behavior. Better Consumer Data. Consumer Sentiment on Facial Recognition.

Consumer 74

Consumer Loss Prevention Checkout Kiosk 74

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. Rob Almond: The two basic elements are creating consumer confidence that the stores are safe, and addressing employees’ need to feel safe.

Management 194

Management Loss Prevention ATS Store Operations 194

Retail TouchPoints

JULY 12, 2023

Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

Inside Retail

MAY 25, 2023

The big picture According to Mark Stafford, national sales director in ANZ for Checkpoint Systems, a company that specialises in loss prevention, the rise in homelessness and loitering has contributed towards aggressive behaviour and increases in theft at high-risk locations. It’s the best move they can make,” he noted.

Shrinkage 130

Shrinkage Loss Prevention Location Planning 130

Mass Relators

APRIL 11, 2022

. – Walgreens announced Monday it is broadening its effort to address theft and organized retail crime across more than 2,200 stores nationwide in partnership with ALTO US, a provider of innovative loss prevention and tech-enabled security services.

Loss Prevention 52

Loss Prevention Accounting Consumer Marketing 52

Retail TouchPoints

JULY 1, 2020

Greg Matson : A similarity we found was that the best loyalty programs weren’t about accumulating points, but instead leveraging the key strength of what the business and brands do best for its consumers. Instead, this is more of a moment of focus on the consumer base that already exists.

Loss Prevention 264

Loss Prevention Boutique Consumer Advertising 264

Inside Retail

DECEMBER 8, 2021

Amelia Adey, loss prevention and compliance manager at Kookai Australia explains: “We wanted to remove any customer dissatisfaction due to out-of-stock items or missed sales due to inventory not being accurately represented in our stock file.

Loss Prevention 246

Loss Prevention Point of Sale Fulfillment Management 246

Wiser

FEBRUARY 29, 2024

Panelists highlighted the frustration with labor scarcity in an environment where consumer demands and expectations are constantly evolving. With so many tasks and not enough hands, businesses are turning to third-party services to fill the gap, often leading to additional costs and higher prices for consumers.

Shrinkage 78

Shrinkage Inventory Management Loss Prevention Consumer 78

Mass Relators

DECEMBER 12, 2022

The newfound willingness of executives to publicly discuss retail crime and its impact on consumers is a welcome development. The study, conducted with the Loss Prevention Research Council, found that the average shrink rate in 2021 was 1.4%, resulting in losses of $94.5 billion, compared to $90.8 billion the prior year.

Shrinkage 52

Shrinkage Loss Prevention Consumer Shopping 52

Mass Relators

OCTOBER 25, 2023

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. Consumers demand the way they browse, acquire, consume, and return merchandise to be seamless wherever they shop.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Cisco Retail

AUGUST 12, 2022

Granular Controls and Data Loss Prevention. Additionally, Webex offers an array of options to keep information protected, including the ability to set granular security and compliance policies to prevent certain files and information from being shared with people outside the organization or between groups within the organization.

Loss Prevention 145

Loss Prevention Technical Support Management Accounting 145

Wiser

APRIL 26, 2022

Often, merchandising includes things like creating a pricing strategy, display design and layout, loss prevention, and store upkeep. Having a well-planned store layout and monitoring your inventory makes it easier for consumers to find your products and increases the number of products purchased.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Cisco Retail

SEPTEMBER 7, 2022

Retailers are trying to understand customer behavior, not only to deliver a personalized experience to grab additional consumer wallet share, but also to allow them to do more with less staff. Excessive wait time can cause consumers to abandon their transaction, referred to as balk. Today’s brick and mortar stores.

Loss Prevention 122

Loss Prevention Promotions Point of Sale Consumer 122

365 Retail

NOVEMBER 29, 2023

With its mission to drive the industry forwards through innovation, the RTS will help retailers unlock more access to tech, more insight and debate, exciting new show features and unrivalled networking opportunities in 2024.

Loss Prevention 57

Loss Prevention Payment Services Returns Shopping 57

Retail TouchPoints

OCTOBER 31, 2023

How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset? The good news: Skills developed on the consumer side can be flipped around and used to fight retail crime. What are the most customer-friendly ways to protect high-value items from smash-and-grabs?

Loss Prevention 297

Loss Prevention Sporting Goods Customer Experience Store Layout 297

A1 Retail

NOVEMBER 30, 2023

With its mission to drive the industry forwards through innovation, the RTS will help retailers unlock more access to tech, more insight and debate, exciting new show features and unrivalled networking opportunities in 2024.

Loss Prevention 59

Loss Prevention Payment Services Returns Shopping 59

A1 Retail

OCTOBER 12, 2021

As counterintuitive as it is, we all know losses are an accepted norm in retailing. Factored into the bottom line, as sales increase for stores, so will the losses of product inventory. Loss prevention teams call this inevitable outcome “external shrinkage”. These barriers do not mean retailers can’t innovate.

Shrinkage 40

Shrinkage Loss Prevention Checkout Supermarket 40

Retail Focus

APRIL 23, 2024

This new label can give retailers another easy, accessible way to do their part to protect the planet and move the needle on helping reduce environmental impact while maintaining precision loss prevention.”

Loss Prevention 147

Loss Prevention Shipping Customer Experience Management 147

VMS

JANUARY 25, 2022

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. Now is the time to stop thinking of returns as a cost of doing business and begin to view them as a time to truly engage with your consumers.”.

Returns 52

Returns Loss Prevention Payment Services Visual Merchandising 52

Cisco Retail

MARCH 8, 2022

In some cases, the energy customer is a wholesale relationship and in others, energy companies have physical and online stores connecting directly with the consumer. Here are a few tangible examples: Loss Prevention and Fraud Detection. Here are a few references: Customer Experience Management. Cyber Threat Defense.

Loss Prevention 98

Loss Prevention Fulfillment Wholesale Customer Experience 98

Cisco Retail

MARCH 8, 2022

At the other end of the supply chain is a retail experience where consumers or wholesale customers are engaged with a full marketing experience. In some cases, the customer is a wholesale relationship and in others, an integrated mining company has physical and online stores to connect directly with the consumer. Value Added Services.

Loss Prevention 52

Loss Prevention Wholesale Fulfillment Customer Experience 52

VMS

NOVEMBER 30, 2022

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. And how can that not have an effect on consumers’ minds? Retail prices have inflated and consumer demand has softened. Happy New Year. INFLATION ON.

Visual Merchandising 85

Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Cisco Retail

JULY 25, 2022

Therefore, proximity of data center workloads to users and devices where the data is generated and/or consumed is a gating factor for high quality service delivery of these emerging digital experiences. local access, regional, national, global) and with close proximity to users/devices where the data is generated and/or consumed.

Loss Prevention 98

Loss Prevention Kiosk Location Consumer 98

365 Retail

JANUARY 4, 2023

As consumers tighten their belts and the fight for customer mindshare and employee loyalty plays out, retailers must ensure they enhance customer services on the shop floor – whilst ensuring that their employees feel both engaged and empowered in their roles.

Loss Prevention 70

Loss Prevention Customer Experience Inventory Management Point of Sale 70

Inside Retail

JUNE 28, 2022

The software is used to gather evidence on repeat offenders, and is largely used to prevent theft and shrinkage. There has been an increased use of data in a way that is not as transparent to consumers [as they would like],” Kafouris told Inside Retail. Most customer’s “uncomfortable” with surveillance .

Consumer 130

Consumer Payment Services Shrinkage Loss Prevention 130

Retalon

SEPTEMBER 22, 2021

With increasing popularity among consumers, BOPIS ‘success last year just accelerated what was already happening. BOPIS allows consumers to collect more information so they can make better decisions. The pandemic forced all consumers to face safety and accessibility concerns when in-store shopping. Lower shipping costs.

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

365 Retail

APRIL 23, 2024

This new label can give retailers another easy, accessible way to do their part to protect the planet and move the needle on helping reduce environmental impact while maintaining precision loss prevention.”

Loss Prevention 52

Loss Prevention Shipping Customer Experience Management 52

Retalon

APRIL 27, 2021

According to Digital Commerce 360 , American consumer online spending in 2020 increased 44% to $861 billion. While pandemic-era safety concerns contributed to this growth, the selection and convenience that online shopping offers to consumers are the primary drivers. Online sales now account for more than 20% of total retail sales.

Fulfillment 41

Fulfillment Markdowns Promotions Returns 41