Retail TouchPoints

MARCH 18, 2021

You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. These retailers are doing really well because they’re focusing on the needs of the consumer right now, where a lot of retailers didn’t for a long time.”. Now consumers look for that.”. said Scaretta. “

Sporting Goods 299

Sporting Goods Fulfillment Returns Store Layout 299

Retail TouchPoints

APRIL 11, 2022

“At Designer Brands, we have truly taken control of our destiny as we have transformed into a brand builder, marrying our world-class design and sourcing capabilities to our industry leading direct-to-consumer infrastructure,” said Rawlins. “We

Planning 327

Planning Sporting Goods Accessories Apparel 327

Retail TouchPoints

APRIL 15, 2024

Let’s delve into what those brands are doing to stay prominent in the minds of consumers, and what brand marketers can do to gain a competitive edge. Brands need to focus on providing great customer experiences in stores and on responding in a timely and personal manner to users when they have feedback. retail brands.

Sporting Goods 130

Sporting Goods Management Marketing Consumer 130

Retail TouchPoints

FEBRUARY 20, 2023

Augmenting staff with technology reduces labor costs, allows employees to focus on revenue-generating activities and results in great customer experiences, with access to information at the point of decision and the human-to-human personal touch when customers request it. distribution strategy.

Advertising 246

Advertising Sporting Goods Returns Inventory Management 246

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 231

Payment Services Sporting Goods Customer Experience Grocer 231

Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. That growth will be driven by a focus on increasing consumer touch points in markets it refers to as “Key Cities.” billion ) over that same period.

Planning 205

Planning Wholesale Sporting Goods Accounting 205

Retail TouchPoints

SEPTEMBER 17, 2020

While August retail sales numbers were a bit mixed, we believe the consumer is resilient and is in good shape as we head into the holiday season,” said Matthew Shay, President and CEO of NRF. unadjusted year-over-year; and Sporting goods stores: Down 5.7%. The NRF’s numbers were also up 8.5%

Home Furnishings 254

Home Furnishings Sporting Goods Merchandise Store Accessories 254

Retail TouchPoints

APRIL 15, 2021

Results in other categories included: Sporting goods stores: Up 23.5% Although there have been some recent issues related to vaccines, consumer confidence remains high and an optimistic outlook for the future continues to grow. For instance, clothing and accessory store sales were up 18.3% unadjusted YoY.

Home Furnishings 290

Home Furnishings Sporting Goods Merchandise Store Accessories 290

365 Retail

SEPTEMBER 29, 2023

INTERSPORT , the global sporting goods retailer, has reported a 50% reduction in product data processing time, partnering with leading (AI) artificial intelligence platform Unifai , an Akeneo company. We chose Unifai to automate the categorisation of all our new products, which saved us from costly and time-consuming development.

Sporting Goods 106

Sporting Goods Customer Experience Marketing Management 106

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

Sporting Goods 194

Sporting Goods Consumer Apparel Fulfillment 194

Retail TouchPoints

JANUARY 25, 2023

That means brick-and-mortar is still going strong, and not just because consumers are eager to get out of the house again. In-store experimentation experiences are opportunities to entertain, energize and inspire customers while connecting emotionally with them. When these consumers feel catered to, it creates more loyalty.

Store Layout 230

Store Layout Sporting Goods Consumer Department Stores 230

Retail TouchPoints

SEPTEMBER 21, 2020

More than 300 companies , including Patagonia , The Gap , DICK’S Sporting Goods and Walmart committed to removing some of the logistical barriers that often keep workers from voting. Patagonia and Target, that had executed voter engagement programs during the 2018 election cycle with employees, consumers or both.

Sporting Goods 264

Sporting Goods Department Stores Apparel Fulfillment 264

Retail TouchPoints

DECEMBER 15, 2021

“There are great big box aggregators, both offline and online, but what we’re building is a premium brand direct model and an experience that doesn’t exist in the world of sporting goods right now ,” said Devin. “At At Wilson, we believe sport makes better people.

Sporting Goods 162

Sporting Goods Wholesale Location Planning 162

Retail TouchPoints

SEPTEMBER 20, 2021

This has created significant opportunity for outdoor and sporting goods brands alike. . “I I think that long term this has been great, because you’ve probably reached a new consumer that wasn’t really interacting with you in the past.”. You can build community around that.

Outdoor 263

Outdoor Sporting Goods Advertising Consumer 263

Retail TouchPoints

JULY 20, 2020

L.L.Bean will be selling its branded products at Staples , Nordstrom and sporting-goods store Scheels. With the back-to-school season already underway, Staples has been selling L.L.Bean backpacks and water bottles for the past two weeks in more than 1,000 Staples stores and online, according to the Associated Press (AP).

Sporting Goods 158

Sporting Goods Apparel Outdoor Location 158

Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick.

Beauty and Health 311

Beauty and Health Consumer Shopping Clienteling 311

A1 Retail

SEPTEMBER 27, 2023

We chose Unifai to automate the categorisation of all our new products, which saved us from costly and time-consuming development. This frees up time for the data integration team and buyers to source new products and optimise the product mix, ensuring that its customers have the best selection of sporting goods available to them.

Sporting Goods 59

Sporting Goods Customer Experience Marketing Management 59

Inside Retail

AUGUST 22, 2022

The sports industry is one of the most cutthroat in both India and the rest of the world. The Indian sporting goods market is a sizable business that offers a wide variety of athletic items, including footwear, workout gear, athleisure and sports gear,” he added. Wooing customers. The Asics factor.

Planning 130

Planning Marketing Sporting Goods Apparel 130

Retail TouchPoints

AUGUST 1, 2023

Our consumers are incredibly engaged with our brand, and UA Rewards will enable a deeper connection, delivering the value and benefits they’ve been craving,” said Stephanie Linnartz, President and CEO of Under Armour in a statement. “UA Currently available only online, Under Armour plans to roll out UA Rewards to its stores later this year.

Consumer 246

Consumer Planning Sporting Goods Customer Experience 246

VMS

SEPTEMBER 21, 2021

Centered around the theme “Rethink Retail,” the conference opened with keynote speaker and digital anthropologist Brian Solis, who shared how the emerging customer experience economy is transforming retail design. Among his insights were keys to surviving what he called “digital Darwinism.”.

Visual Merchandising 52

Visual Merchandising Sporting Goods Merchandise Store Customer Experience 52

I Vend

SEPTEMBER 1, 2022

Consumers continue to spend on essentials such as food, personal care, and basic clothing, but reduce their outlay on items such as furniture, home electronics, sporting goods and accessories. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

Dead-Stock 94

Dead-Stock Payment Services Sporting Goods Inventory Management 94

Retail Focus

FEBRUARY 8, 2022

As sporting goods retailer INTERSPORT has found, using digital at the shelf edge to help customers enhances both customer experience and improves efficiency of in-store operations.

Markdowns 147

Markdowns Sporting Goods Management Shopping 147

Retail TouchPoints

NOVEMBER 10, 2020

Left with little choice, consumers have largely resigned themselves to waiting additional days or even weeks for their orders, but what they’ve become less willing to tolerate is a lack of information about order status. Analyst firm Forrester has chided those brands that have delayed overhauling their digital operations.

Shipping 290

Shipping Fulfillment Returns Sporting Goods 290

Mass Relators

APRIL 25, 2022

“We created this program to give senior leaders in retail, consumer packaged goods and fast-moving consumer goods a set of practical tools that they can immediately apply to their organization,” said Daniel Hooker, senior lecturer at the Cornell SC Johnson College of Business.

Sporting Goods 52

Sporting Goods Customer Experience Consumer Management 52

Inside Retail

JANUARY 24, 2022

E-commerce skyrocketed when the Covid-19 pandemic hit, as more consumers realised its ease and convenience. Whilst we love the convenience and real-time availability of the online experience, whenever there has been an easing of lockdowns, people have flooded back to the physical retail environment.

Payment Services 162

Payment Services Checkout Kiosk Sporting Goods 162

Inside Retail

DECEMBER 1, 2021

Since short-term actions have little lasting impact on consumer behaviour, if health officials and governments had delivered on their promise of a quick fix then retail property would have got back to normal fairly quickly. billion worth of merchandise to consumers, an increase of 63 per cent on the same quarter a year ago.

Merchant Services 130

Merchant Services Payment Services Net Profit Sporting Goods 130

Retail TouchPoints

DECEMBER 21, 2023

Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign of slowing in 2023. But negative press didn’t stop either app from drawing U.S. Nicole Silberstein 6.

Sporting Goods 306

Sporting Goods Advertising Consumer Apparel 306

VMS

JULY 27, 2021

J UST AS AMERICANS, bored and anxious during pandemic lockdown, collectively revisited their love affair with outdoor activities and sports, Dick’s Sporting Goods (Coraopolis, Pa.) introduced its new House of Sport concept, focused on multi-sport experiences, better shopper engagement and elevated customer service.

Sporting Goods 98

Sporting Goods Outdoor Visual Merchandising Location 98

VMS

NOVEMBER 28, 2021

The conference officially kicked off with keynote speaker Brian Solis, Digital Anthropologist, Futurist and Global Innovation Evangelist, Salesforce, who discussed the emerging customer experience economy. With every tech revolution, society changes, business changes, life changes.

Merchant Services 52

Merchant Services Sporting Goods Visual Merchandising Customer Experience 52

Retail TouchPoints

OCTOBER 31, 2023

What are the most customer-friendly ways to protect high-value items from smash-and-grabs? The good news: Skills developed on the consumer side can be flipped around and used to fight retail crime. Today’s retailers have impressive expertise in customer research. Be tough — but preserve the customer experience.

Loss Prevention 294

Loss Prevention Sporting Goods Customer Experience Store Layout 294

Retail TouchPoints

FEBRUARY 8, 2021

But as with many innovations, voice offers both an opportunity and a threat — there is a risk that the voice intermediary will take the retailer’s place in the customer relationship, thus becoming a gatekeeper that influences consumers on where to shop, and not necessarily with you! The pandemic brought many examples to the fore.

Supermarket 130

Supermarket Sporting Goods Shopping Accessories 130

Rangeme

MAY 19, 2022

To stay competitive, more retailers and consumer packaged goods (CPG) suppliers are taking specific actions to emulate Amazon’s signature inventiveness and customer obsession. Now retailers are doubling down on AI for faster processes that make the customer experience more convenient. 1 Redman, Russell.

Beauty and Health 52

Beauty and Health Grocer Supermarket Fulfillment 52

Retail TouchPoints

FEBRUARY 11, 2022

A key reason for the challenge is that consumers’ frequent starting points for online shopping are Amazon and Google. These two sites are where the majority of shoppers’ journeys start for 57% of retailers, so getting prospective customers from there to the retailer’s site can be a bigger challenge than sealing the sale.

Sporting Goods 264

Sporting Goods Checkout Grocer Consumer 264

Retail TouchPoints

AUGUST 31, 2022

And 64% of all consumers have purchased a virtual good or taken part in a virtual experience or service in the past year.”. Katie Thomas, Lead, and Tanya Moryoussef, Manager, Consumer Practice, Kearney Consumer Institute : “ Splurges aside, inflation is definitely a concern among consumers.

Sporting Goods 288

Sporting Goods Consumer Checkout Shipping 288

Retail TouchPoints

MAY 5, 2021

The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating product demand and availability and rapidly changing consumer behaviors and expectations to ever-evolving health and safety requirements. The other dimension to consider in all this is employees.

Customer Experience 228

Customer Experience Sporting Goods Location Boutique 228

Retail TouchPoints

JULY 27, 2020

For example, Adidas and DICK’S Sporting Goods brought gamification to Snapchat, launching a video game that enables users to purchase directly through the app. They’re turning to solutions that allow consumers to connect loyalty programs with any payment card and collect points or rewards at checkout.

Retail Trends 153

Retail Trends Payment Services Checkout Sporting Goods 153

Retail Geek

MARCH 11, 2022

Dicks Sporting Goods Walmart Target. kind of smaller direct to Consumer Brands and I think those guys are right in the Wheelhouse of those impact so that absolutely was coming up. Jason: [27:31] Exactly and the consumers that shop lower-priced retailers which you know tend to skew younger consumers so Jen’s ears. [27:42]

Drop-Shipping 52

Drop-Shipping Shipping Fulfillment Merchant Services 52