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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

Consumers are becoming increasingly mindful about sustainability when it comes to shopping habits, and luxury retail is responding by investing in sustainable initiatives that will protect the environment while still allowing them to continue delivering luxurious items.

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Enter Chat Commerce: Tips for Implementing the Newest Form of Consumer Engagement

Retail TouchPoints

We know one of the most critical ways brands connect with consumers is via social media. As one of the fastest-growing forms of communication (the average annual growth rate amongst consumers on social platforms is 7.2%), brands would be remiss to ignore this relatively low-lift form of engagement. In fact, there are now roughly 3.78

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Fashion label Farage opens five-story concept store in Sydney

Inside Retail

The gallery-like store, housed in a heritage building, is set to “redefine the shopping experience for fashion enthusiasts and design aficionados alike”, delivering to consumers a range of high-tech performance garments and ready-to-wear staples alongside the tailored suiting. “The

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Luxury Mattress Brand Hästens Plans to Open 20 Stores in U.S.

Retail TouchPoints

and offer an elevated in-store experience to consumers seeking to improve their sleep and, in turn, their quality of life.” Hästens store will open in Dallas on May 4, 2023, with the Houston location opening in fall 2023. The first U.S.

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David’s Bridal to Debut New Store Format Designed for One-on-One Customer Experiences

Retail TouchPoints

David’s Bridal will showcase personalized service and inclusivity with a new store format in approximately 30 locations, including 12 all-new shops, in 2023. At the new locations customers can walk in or make an appointment, and use the services of an expertly trained stylist and in-house alterations artisan. and Cool Springs, Tenn.

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Rebag Bar Micro Store Concept Debuts in New York

Retail TouchPoints

Rebag has opened its first-ever standalone Rebag Bar — a micro version of its traditional store — located in New York’s Shops at Columbus Circle. Customers can expect a tailored clienteling approach to assist them with the personalized digital shopping experience. Our new Rebag Bar micro concept is highly flexible,” Gorra added. “It

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How RM Williams boosts efficiency with its unified commerce platform

Inside Retail

However, in an increasingly digital world, the brand recognised the need to evolve its retail experience to meet the demands of modern consumers. The conventional checkout process, often plagued by long queues, is a thing of the past, as associates can seamlessly process transactions from any location within the store.