Retail TouchPoints

FEBRUARY 6, 2024

The store’s assortment of womenswear also has been curated to mirror the neighborhood, with fashionable and trend-driven products as part of a diverse assortment. This new location marks our return to SoHo, a neighborhood that continues to be an epicenter of fashion and style,” said Carlos Duarte, President of H&M Americas in a statement.

Location 272

Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

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Returns Fulfillment Shipping Consumer 246

Retail TouchPoints

SEPTEMBER 13, 2024

Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements.

Payment Services 287

Payment Services Checkout Inventory Management Kiosk 287

Retail TouchPoints

SEPTEMBER 19, 2023

Cashierless technology has traditionally relied on having inventory placed into well-defined spaces, such as the MicroMarket operating in a Dave & Buster’s restaurant, which allows the technology’s computer vision to more easily “see” items that customers pick up and take with them. “At

Apparel 278

Apparel Payment Services Checkout Location 278

Retail TouchPoints

OCTOBER 10, 2024

Pain Point #1: Selling Apparel Items in a Cashierless Store Amazon has deployed its Just Walk Out (JWO) cashierless technology in a range of sports venues, providing friction-free checkout for customers and faster transactions for retailers.

Payment Services 264

Payment Services Apparel Checkout Fulfillment 264

Retail TouchPoints

OCTOBER 4, 2023

Social commerce channels are a boon for brands because they marry authentic connection with the convenience of native checkout features to create powerful shopping experiences. Combining password-less one-page checkouts with payment systems like PayPal Wallet or Apple Pay can make a significant difference in checkout conversion rates.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

Retail TouchPoints

FEBRUARY 15, 2021

Now, as retailers engage in a staggered return to business activity, and as lease renewals approach, tenants and owners are back to the drawing board, considering their strategy for the coming months. Retailers should consider how they can maintain some of this efficiency in their stores.

Fulfillment 279

Fulfillment Checkout Store Layout Consumer 279

Retail TouchPoints

DECEMBER 13, 2023

Baird: A lot of store renovation efforts are being driven by the expanded role of the store. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Technology is going to be central [to the store experience] — it has to be.

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

JANUARY 12, 2024

Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores. Amazon’s Just Walk Out technology supports our smart medicine strategy by providing high-tech solutions to our patients, visitors and co-workers, even with food service,” said Paul P.

Payment Services 264

Payment Services Accounting Checkout Apparel 264

Retail TouchPoints

OCTOBER 25, 2023

.” Inventory (and the lack thereof) “If you don’t have the item [a customer wants] in the store, how can you make it as easy as possible for the customer to find it? ” Checkout “This is a favorite pain point in retail, so retailers need to ensure things like mobile wallet [acceptance] are super rock-solid.”

Customer Experience 317

Customer Experience Returns Checkout Shopping 317

Retail TouchPoints

JULY 29, 2024

This disconnect between expectations and what shoppers actually receive is one of the leading reasons customers return products (and lose confidence in a brand). Based on the customer response, the tool can process the correct payment while reducing the number of customer care contacts and returns that need processing.

Payment Services 245

Payment Services Returns Fulfillment Promotions 245

Retail TouchPoints

FEBRUARY 1, 2021

These are not buying journeys that will go away: In 2021, retailers that rolled out simple curbside options during the pandemic will put high-tech BOPIS and curbside offerings in place — because many shoppers still don’t want to linger and browse in-store. . Omnichannel shopping. Personalization and changing customer journeys.

Customer Experience 323

Customer Experience Checkout Consumer Marketing 323

Retail TouchPoints

DECEMBER 22, 2023

Bridging Physical and Digital Retail Experiences with the Power of QR Codes In order to win over consumers in an increasingly competitive landscape, retailers are turning to technology like QR codes to help bridge in-store experiences with the digital world.

Shopping 299

Shopping Checkout Consumer Visual Merchandising 299

Retail TouchPoints

JUNE 7, 2023

Wherever they shop, members of Gen Z are looking for a friction-free customer journey: 46% rate quick and easy checkouts as the most important factor in their shopping experience, followed closely by fast shipping ( 45% ). Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

Discount Store 289

Discount Store Shopping ATS Payment Services 289

365 Retail

NOVEMBER 7, 2024

Visitors to the Stevenage Electric Forecourt® can now shop seamlessly as they charge their vehicles, bypassing traditional checkouts for a quick and easy shopping experience. The Little Fresh store operates by allowing visitors to tap a payment card or smartphone wallet at entry.

Payment Services 65

Payment Services Checkout Store Operations Location 65

Retail TouchPoints

MAY 4, 2021

As such, look for ways to reinvent shopping experiences — perhaps a no-lane, no-touch checkout option; refill stations to replenish commonly used goods such as shampoo or cleaning spray (sustainability sells, after all, to the tune of $150 billion by 2021 ); or omnichannel experiences that blur the digital and physical realms. Are returns up?

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Planning Checkout Consumer Shopping 298

Retail TouchPoints

FEBRUARY 12, 2021

Early adopters have proven that the technology can provide a significant return on investment. Additionally, it boosts sales margins and expedites returns and exchanges, making it a valuable tool for profitably improving the consumer experience. consumer reliance on ecommerce, in-store pickup, and self-checkout.?.

Fulfillment 286

Fulfillment Markdowns Inventory Management Customer Experience 286

Retail TouchPoints

FEBRUARY 27, 2024

A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return. The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement.

Payment Services 278

Payment Services Wholesale Store Layout Inventory Management 278

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S.

Planning 182

Planning Checkout Finance Returns 182

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov. 17 from 3 to 3:30 p.m. NFT, cryptocurrency and metaverse reality check.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Inside Retail

NOVEMBER 27, 2023

Today’s consumers might browse products online and then feel, try and buy them in physical stores. Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

JULY 29, 2020

Open for just a few days or hours, these tech-infused spaces feature shoppable screens, virtual checkouts and gamification alongside carefully crafted concepts designed to showcase merchandise that’s specially curated for the event. This makes clear how radical the impact of digital transformation has been in nearly every industry.

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Payment Services Fulfillment Location Consumer 200

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Program members will be able to earn Target Circle Rewards and save with personalized deals.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

I Vend

AUGUST 13, 2023

They have become ever more demanding about what they want: service, price, choice, convenience, omnichannel retail, frictionless checkout – and if they’re not satisfied, they simply go elsewhere. Omnichannel Retail strategy – Customers do not want to shop online OR in-store – they want to do both, in a seamless shopping experience.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

Retail TouchPoints

APRIL 8, 2024

At my local supermarket, the self-checkout PIN pad has a note asking if I want to take a two -question survey (I don’t). These are patients who have volunteered to share their thoughts and opinions with leadership and, in return, hear from our leaders on what we intend to do to improve the experience.

Customer Experience 254

Customer Experience Consumer Promotions Checkout 254

Cisco Retail

FEBRUARY 11, 2022

Because she is a loyalty member, Anne avoids waiting in line and starts her mobile contactless checkout using the Francisco Market app. As she completes checkout, she receives a message confirming her purchases and the points earned for her visit. Store Operations.

Marketing 122

Marketing Checkout Kiosk Store Operations 122

I Vend

SEPTEMBER 14, 2023

Optimising store operations – When it comes to store operations, one of the things that all successful retailers have in common is optimised processes and efficiency. So what are the other five competitive strategies that successful retailers deploy to ensure they come out on top – and stay there?

Payment Services 105

Payment Services Supply Chain Management Store Operations Point of Sale 105

I Vend

APRIL 2, 2025

Frictionless checkout – your customers come into your stores, they choose their goods and thenthey have to wait in line to pay, or they cant use the payment method they want. Mobile POS gives you a checkout that can operate anywhere in the store. What to look for in Retail Management Software 1.

Management 52

Management Payment Services Inventory Management Point of Sale 52

I Vend

DECEMBER 10, 2023

Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold. So inventory management is essential.

Inventory Management 94

Inventory Management Shrinkage Store Layout Checkout 94

Inside Retail

MARCH 8, 2022

For years, this has led to convenience store operators buying stock at a Countdown or Pak’N Save store where common items can be bought in volume considerably cheaper than from wholesalers). Sadly, the recommendations will not result in any tangible change for consumers at the checkout.

Wholesale 130

Wholesale Supermarket Consumer Checkout 130

I Vend

JULY 10, 2023

This level of POS ecommerce integration delivers multiple benefits: Consistent loyalty experience – for example users can earn points in a digital commerce transaction and spend them in-store. Omnichannel transactions – buy online pickup in store/click and collect; curbside pickup; buy online, return in store (BORIS).

Payment Services 98

Payment Services Merchant Services Point of Sale Customer Experience 98

I Vend

JULY 10, 2023

This level of POS ecommerce integration delivers multiple benefits: Consistent loyalty experience – for example users can earn points in a digital commerce transaction and spend them in-store. Omnichannel transactions – buy online pickup in store/click and collect; curbside pickup; buy online, return in store (BORIS).

Payment Services 97

Payment Services Merchant Services Point of Sale Customer Experience 97

I Vend

MAY 5, 2023

Not just the store – today’s retail management systems are not just for transacting in the physical store during opening hours. A retail management system brings together brick and mortar stores with online shopping; it combines front and back of store operations.

Management 97

Management Point of Sale Promotions Niche Retailing 97

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Perhaps your customers will be swayed by a 10% off or free shipping code that appears in real-time when the customer hovers over the checkout button. Data analytics helps the retail industry find opportunities that have a high return on investment. Optimize Store Operations with ChainDrive Retail Analytics.

Customer Retention 110

Customer Retention Inventory Management Customer Experience Kiosk 110

RETAIL MANAGEMENT SOFTWARE

AUGUST 26, 2024

It can also support additional features like appointment scheduling for grooming services, loyalty programs, and e-commerce integration, providing a comprehensive toolset for managing both physical and online store operations. Barcode Scanning: Efficient checkout processes are facilitated by barcode scanning.

Payment Services 52

Payment Services Inventory Management Checkout Management 52

Wiser

JANUARY 29, 2019

Or, you could have designed a promotion that falls short of expectations and doesn’t generate the desired returns. 3: Ineffective Store Operations. Store operations can be another source of headaches for you, whether your channel marketing efforts are for a brand or retailer. Channel Marketing Problem No.

Marketing 68

Marketing Promotions Store Operations Checkout 68

V Count

DECEMBER 10, 2021

As retailers and brands look to return to growth in 2022, they will need some help, and measuring retail foot traffic with retail analytics technologies can provide just that. Retail store owners and managers now have access to cutting-edge software that helps them understand how customers behave in their physical locations.

Checkout 52

Checkout Store Operations Management Promotions 52