Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. Reimagining and reconfiguring the physical store. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov. 17 from 3 to 3:30 p.m.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

AUGUST 31, 2022

Melissa Minkow, Director, Retail Strategy, CI&T : “Though ecommerce and mobile commerce sales will continue to grow, brick-and-mortar will still play a key role in holiday, especially when it comes to omnichannel strategy. Further digitizing the in-store side would maximize speed and convenience while empowering the customer.

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Sporting Goods Consumer Checkout Shipping 289

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

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Payment Services Fulfillment Location Consumer 200

Retail TouchPoints

JULY 14, 2020

We tweaked our search and checkout capabilities and have increased our retention rate. You have to make sure you are offering frictionless checkout. A lot of people will lose steam after two or three steps at checkout. We work with the Second Harvest Food Bank in the San Jose area where we are located.

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Checkout Fulfillment Shipping Payment Services 207

Retail TouchPoints

NOVEMBER 10, 2020

of consumers said real-time updates on item location throughout the delivery process are important, according to Oracle. Social and Mobile Should be Top of Mind to Win Ecommerce. in stores as key; and 39% of shoppers said a lack of social distancing would cause them to have a bad shopping experience.

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365 Retail

AUGUST 4, 2024

Social media has also become a particular focus with a third (33%) saying they would invest in these channels to build authentic connections and communities. For example, leveraging social commerce to capture more spend or running incentives to engage new customers.

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Merchant Services Customer Experience Payment Services Checkout 64

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

Self-service checkouts and frictionless experience are major drivers of this demand. Social media monitoring and developing social commerce opportunities can create great loyalty with a fan base. Hybrid retail locations lend themselves well to unique experiences, which we already know shoppers love.

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Retail Trends Social Commerce Shipping Consumer 111

A1 Retail

DECEMBER 1, 2021

Kompetenzzentrum Handel MDKH), social media / social commerce with Svenya Scholl (MDKH), retail trends with Laura Luible (IFH Köln) or TikTok with Anne Lisa Weinand (IFH Köln). Young social media users in particular consume and create short videos on various topics with great commitment.

Point of Sale 75

Point of Sale Social Commerce Shopping Checkout 75

Retail Next

APRIL 1, 2021

Nordstrom continues to roll out of Nordstrom Local stores where you order online and then pick up in these neighborhood locations that offer express alterations and their legendary customer service. Social commerce. Today, they have 26 locations (and growing) as well as their first Amazon Go Grocery. Fulfillment.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

FEBRUARY 23, 2022

It also requires businesses to create a digital wallet, obtain a shareable QR code and keep track of every checkout location. Do you ever think about the customer instincts at checkout? 10 years ago, not many business owners expected to have to manage their social media profiles, yet here we are.

Payment Services 360

Payment Services Checkout Telecommunications Social Commerce 360

Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. Scot: [2:18] Yeah you’re going to a more exotic location I’m jealous. In this episode we recap everything you may have missed if you couldn’t make it to Las Vegas.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail TouchPoints

JUNE 15, 2022

Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

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Payment Services Checkout Shrinkage Fast Fashion 264

Retail Geek

APRIL 8, 2022

Scot: [5:36] Yes I was tracking a lot of the social media and it was interesting a long this so you had shoptalk which is like you know it was like one. and The Meta was like a track keynote from Benjy Shalimar who’s like the VP of Commerce which you know big roll it.

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Payment Services Merchant Services Consumer Fulfillment 59

Retail Geek

APRIL 9, 2021

Locations include Seattle, DC, Baltimore, Dallas, Nashville, Detroit, Chicago, San Diego, Phoenix launching this year. Ted: will headless commerce take off in 2021? Scot: [2:45] Good we will have to look at San Diego as a possible location. 32:46] The digital disruption of Commerce means. Listener Questions.

Merchant Services 98

Merchant Services Social Commerce Consumer Payment Services 98

Retail TouchPoints

APRIL 13, 2021

Redefining Retail: How Location Data Removes Friction from Shopper Experiences. With consumers more attached to their mobile devices than ever, retailers are turning to location data to allow for more targeted marketing campaigns, greater operational efficiencies and frictionless shopper journeys that close the loop on omnichannel strategies.

Consumer 189

Consumer Payment Services Fulfillment Advertising 189

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). 31:44] Social commerce still has a bunch of avenues like live streaming does not appear to be a high volume one in the US and then later in the month.

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Social Commerce Merchant Services Shopping Dead-Stock 52