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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels. This includes the POS, which is powered by Manhattan’s order management system.

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Simon Properties Brings More Delivery and Returns Capabilities to Tenants

Retail TouchPoints

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

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8 Key Ecommerce Automation Strategies That Drive Sustainable and Profitable Growth

Retail TouchPoints

76% of consumers say convenience is a key priority when selecting a retailer, so an automated inventory management process is a critical component of any growing ecommerce business’ success. of online purchases were returned — up from 18.1% Cheryl Williams, Return Rabbit. Incident management. “On In 2021, 20.8%

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Increasing personalization using the power of analytics

I Vend

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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How technology helps retailers prepare for holiday season

I Vend

Inventory management – changed shopping patterns, with purchases spread more evenly over a longer time period mean that retailers must have flawless inventory management to ensure they have the right stock in the right place at the right time, minimising out-of-stocks and overstocks.

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5 Ways To Boost Your Retail Business Productivity Through AI

Retail Minded

Uncovering Hidden Efficiencies: AI-Driven Inventory Management Inventory management is the backbone of retail, and AI sharpens this critical function. Increased customer satisfaction and loyalty — because when customers feel understood, they are more likely to return. The result?

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4 Key Steps to Profitable Store-Based Fulfillment

Retail TouchPoints

A frictionless return experience is critical. The survey found that returning an item ranked as the No. However, 60% of retailers surveyed do not allow shoppers to return or exchange an item during checkout, adding an unnecessary obstacle to flipping the return interaction from a loss to a profit.