Inside Retail

NOVEMBER 20, 2022

Back in 2020, Amazon opened its first Amazon Go store in Seattle, introducing consumers to the concept of full-size, cashierless grocery stores. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store. All the payments would be done automatically. Already at it in Singapore.

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Retail TouchPoints

JANUARY 15, 2024

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. Whether it’s eating better, working out more, cleaning out their makeup bags or refreshing their home décor, consumers are motivated to reset.

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Inside Retail

JANUARY 3, 2023

From smart shopping carts and intelligent buying assistants, to dynamic pricing algorithms and inventory tracking systems, retailers will have access to a wealth of powerful tools that enhance their ability to meet customers’ needs and respond quickly to changes in the market. .

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Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Google’s shopping function is more algorithm-based, relying on the query itself and search history.

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Retail TouchPoints

MAY 1, 2024

The Psychology of Immersive Shopping Experiential retail strategies are rooted in psychological principles about how consumers engage with spaces. Behavioral psychology: Understanding consumer behavior is crucial to crafting effective marketing strategies and designing engaging retail experiences.

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Inside Retail

JULY 27, 2021

Discount stores are booming in post-Covid Europe as price-sensitive consumers seek out bargains amid inflation and the devastating impacts of the pandemic. Bargain shopping is driven by two behaviours, according to Bowden: frugality and treats. All consumers love a good bargain. The psychology behind bargain hunting.

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Retail Focus

NOVEMBER 29, 2023

Aptos , a leader in unified commerce solutions, today announced the findings of its 2023 Golden Quarter Consumer Survey. Special in-store events and festive decorations, lights and displays were cited as some of the top draws of stores during the Golden Quarter. Just 12% of those surveyed started Christmas shopping prior to October.

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Inside Retail

OCTOBER 9, 2023

As consumers manage cost of living pressures, it’s led to a pullback in spending across the retail landscape, particularly in non-discretionary categories. CommBank’s latest Consumer Insights Report shows that around one in four Australians have not enough, or just enough, to meet household expenses.

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Independent Retailer

NOVEMBER 14, 2022

“After more than two years of heavy online shopping, consumers are ready to get back to the sport of shopping.” ” 44 percent of customers plan to shop at mass merchants this year, compared to 42 percent in 2021. Getting Back Into the Sport of Shopping. by The NPD Group.

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Mass Relators

NOVEMBER 9, 2022

The number of consumers planning to shop online for the holidays fell from 85% last year to 80% this year, which is the largest ever shift favoring stores, according to the annual holiday purchase intentions survey from The NPD Group. In fact, 44% of consumers plan to shop at mass merchants this year, compared to 42% in 2021.

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Retail Minded

NOVEMBER 8, 2022

But they do want a faster, more efficient shopping experience once they’re within those doors. . Although self-service checkouts were first introduced in 1986 , they are still far from perfect. Plus, when implemented the wrong way, they only add friction to the shopping experience. . ShopRite’s Scan and Go app has a dismal 2.2

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Retail Gazette

FEBRUARY 22, 2024

Keep reading to explore how AI is reshaping the retail landscape and revolutionising the shopping experience. Personalised Shopping Experiences One of the most significant impacts of AI in retail is the ability to deliver personalised shopping experiences to customers.

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Retail Minded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. However, a recent study reveals that the global online shopping abandonment rate is 69.8%. It helps increase customer engagement by giving consumers a better chance to purchase.

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I Vend

DECEMBER 13, 2022

Promotions are an essential part of any retailer’s marketing toolkit, and never more so than during the holiday season. iVend for Digital Passes iVend helps retailers get the most from holiday promotions. iVend for Digital Passes iVend helps retailers get the most from holiday promotions.

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Retail TouchPoints

AUGUST 28, 2023

ecommerce sales this holiday season are forecasted to reach $273 billion , a 1% year-over-year growth rate, according to the Salesforce Shopping Index , which tracks online data and preferences of 1.5 billion consumers worldwide. growth rate lags the projected global growth rate of 4% , which Salesforce forecasts will generate $1.19

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Retail TouchPoints

JULY 17, 2023

By regularly tracking and counting the stockroom’s inventory with RFID tags, Macy’s improved inventory visibility and ensured the required goods were available for consumers to purchase. Adopting advanced technology in retail stores makes the shopping experience more engaging. Self-checkout.

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Retail TouchPoints

NOVEMBER 16, 2022

According to WWD , Ulta’s new store format will create a shopping environment that is easier for consumers to navigate, with the retailer transitioning from a model that organized brands according to price points and target consumers into a layout in which goods are arranged according to themes. “We

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Retail TouchPoints

JULY 8, 2022

Giving consumers a positive BNPL experience includes offering high approval rates, transparent terms and attractive rates. Consumers have come to expect more flexible payment options in brick-and-mortar stores as well. Modern customers want more optionality when it comes to finalizing the checkout process. The best part?

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365 Retail

OCTOBER 19, 2023

In a bold move that challenges the consumer frenzy associated with Black Friday, Zurich-based bag manufacturer FREITAG is shutting down its online store and checkouts at all its physical locations on Black Friday. Between 1 and 6 p.m. on Black Friday, anyone in need of a bag can borrow one for free for a two-week period.

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Retail TouchPoints

FEBRUARY 16, 2022

billion annually, and retailers looking to earn their business need to make their shopping experience as pleasant as it is for any other customer. “ According to Freed, making a website accessible to people with disabilities should be a similar process to improving the user interface for all consumers.

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Retail TouchPoints

MAY 18, 2023

To continue on a positive trajectory, the retail sector must focus on the growth being driven by consumers’ continued adoption of online shopping. Pay-per-click advertising (PPC) is among the most cost-effective ways to boost sales online, by allowing brands to efficiently reach the right consumers at the right time.

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Retail TouchPoints

MARCH 9, 2023

To do it, Forever 21 is: Making significant investments to align its digital and physical channels ; Enabling fast, frictionless checkout ; Meeting Gen Z where they are, on social media, to drive discovery ; and Listening to its customers to evolve its brand in line with their expectations. Forever 21 one-click checkout with Bolt.

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Inside Retail

SEPTEMBER 4, 2023

It is the silent but essential identifier of products that have revolutionised how we shop, sell, and transport goods. The barcode was initially developed to improve the checkout experience and inventory management in the grocery sector and it is now used in almost every industry and sector.

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Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers. The brand also opened a pop-up shop from Dec.

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Retail TouchPoints

JUNE 29, 2021

In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping. The pandemic made the traditional guessing game difficult.

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I Vend

MARCH 14, 2023

Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping.

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Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. Think about this a bit.

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Retail TouchPoints

MAY 19, 2021

retail sales surged 9.8% , thanks to a third stimulus check and the gradual relaunch of in-store shopping. But don’t expect consumers to abandon the digital shopping experiences they relied on during the pandemic. 4 Solutions for Digitizing the In-Store Shopping Experience. In March 2021, U.S.

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Inside Retail

SEPTEMBER 27, 2023

Supported by sponsors including Uber, Lendlease, Starshipit, Stockinstore and Shopexp, the technology enables customers to virtually try on products and make purchases through a checkout option, with the choice of delivery or click and collect. The vision is for [the shoppable AR mirrors] to have a presence across major shopping centres.

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Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. No matter how customers choose to shop, informed associates will be a key part of this process. Listen to the session on demand.

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Inside Retail

NOVEMBER 7, 2023

The not-for-profit is also responsible for providing grocery options which are in line with the needs and demands of the consumers it services. Customers can’t go to the shop down the road. It has also removed confectionary chocolate from its checkout, to further encourage healthier options.

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Retail TouchPoints

OCTOBER 25, 2023

One big reason is that the nature of holiday shopping — with many consumers shopping for others and making purchases across multiple categories — gives retailers a golden opportunity to impress, and possibly retain, new customers. Unfortunately, the nature of holiday shopping also makes customer service issues more problematic.

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365 Retail

FEBRUARY 21, 2024

However, while discount-driven consumers are flocking to sign-up to access member-only offers, there remains shopper concern around the use of their data and the fairness of a dual-pricing system. More than half (52%) of shoppers polled by RTS felt retailers are significantly elevating regular, non-loyalty scheme prices to make more money.

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Retail TouchPoints

JUNE 8, 2020

From the launch of NFC, card companies and smartphone manufacturers have promoted it as a convenience that saves time. Now, health experts including the World Health Organization (WHO) are promoting contactless payments as a safer alternative to cash and to chip-and-PIN credit card transactions, which require touching the payment terminal.

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Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

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Retail TouchPoints

APRIL 12, 2023

As consumers look to save money on takeaways and eating out, grocery retailers can be the quiet winners during an economic downturn. The pandemic trend of following food influencers on Instagram and TikTok and re-creating their recipes hasn’t waned and continues to drive consumer grocery purchasing habits.

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I Vend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

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