Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences.

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Retail Minded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. Top converting organizations spend 5% of their budgets on CRO; this shows that CRO has become an essential part of promotional strategies. One of the factors affecting checkout rates is your landing page.

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Retail Minded

NOVEMBER 8, 2022

Although self-service checkouts were first introduced in 1986 , they are still far from perfect. on the App Store, which says a lot about how people’s sentiment towards self-service checkouts. . Frictionless checkout makes shopping seamless for everyone.”. Many of today’s versions result in high losses.

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Checkout Payment Services Inventory Management Grocer 97

Inside Retail

OCTOBER 9, 2023

As consumers manage cost of living pressures, it’s led to a pullback in spending across the retail landscape, particularly in non-discretionary categories. CommBank’s latest Consumer Insights Report shows that around one in four Australians have not enough, or just enough, to meet household expenses.

Consumer 130

Consumer Payment Services Beauty and Health Accessories 130

I Vend

DECEMBER 13, 2022

Promotions are an essential part of any retailer’s marketing toolkit, and never more so than during the holiday season. iVend for Digital Passes iVend helps retailers get the most from holiday promotions. iVend for Digital Passes iVend helps retailers get the most from holiday promotions.

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Promotions Employee Engagement Checkout Returns 95

Inside Retail

JULY 27, 2021

Discount stores are booming in post-Covid Europe as price-sensitive consumers seek out bargains amid inflation and the devastating impacts of the pandemic. All consumers love a good bargain. Psychologically consumers like to feel they are thrifty, that they save money, that they are good at tracking down deals and value,” she said. “On

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Consumer Discount Store Checkout Shopping 246

365 Retail

OCTOBER 19, 2023

In a bold move that challenges the consumer frenzy associated with Black Friday, Zurich-based bag manufacturer FREITAG is shutting down its online store and checkouts at all its physical locations on Black Friday. Between 1 and 6 p.m. on Black Friday, anyone in need of a bag can borrow one for free for a two-week period.

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Retail TouchPoints

JANUARY 15, 2024

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. Whether it’s eating better, working out more, cleaning out their makeup bags or refreshing their home décor, consumers are motivated to reset.

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Retail TouchPoints

JULY 17, 2023

By regularly tracking and counting the stockroom’s inventory with RFID tags, Macy’s improved inventory visibility and ensured the required goods were available for consumers to purchase. Smart merchandising helped GetGo improve the consumer experience and increase sales. Self-checkout.

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Payment Services Checkout Inventory Management Customer Experience 226

Retail Gazette

FEBRUARY 22, 2024

According to recent studies, over 70% of consumers expect personalised experiences when interacting with retailers online. Over 60% of consumers have interacted with chatbots when shopping online, highlighting the growing acceptance of AI-driven customer service solutions, according to a survey by Statista.

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Inventory Management Checkout Inventory Turnover Promotions 109

Retail TouchPoints

MAY 1, 2024

The Psychology of Immersive Shopping Experiential retail strategies are rooted in psychological principles about how consumers engage with spaces. Behavioral psychology: Understanding consumer behavior is crucial to crafting effective marketing strategies and designing engaging retail experiences.

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Consumer Store Layout Customer Experience Checkout 283

Retail TouchPoints

NOVEMBER 16, 2022

According to WWD , Ulta’s new store format will create a shopping environment that is easier for consumers to navigate, with the retailer transitioning from a model that organized brands according to price points and target consumers into a layout in which goods are arranged according to themes. “We

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Checkout Promotions Location Consumer 246

Inside Retail

SEPTEMBER 4, 2023

The barcode was initially developed to improve the checkout experience and inventory management in the grocery sector and it is now used in almost every industry and sector. The barcode has also been instrumental in promoting sustainability in the supply chain. Without it, the modern global supply chain would be unimaginable.

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Checkout Inventory Management Promotions Point of Sale 246

Retail Focus

NOVEMBER 29, 2023

Aptos , a leader in unified commerce solutions, today announced the findings of its 2023 Golden Quarter Consumer Survey. When consumers enter stores for collection, this provides retailers with significant opportunities to encourage additional purchases.

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Planning Checkout Shopping Consumer 173

Retail TouchPoints

MARCH 9, 2023

To do it, Forever 21 is: Making significant investments to align its digital and physical channels ; Enabling fast, frictionless checkout ; Meeting Gen Z where they are, on social media, to drive discovery ; and Listening to its customers to evolve its brand in line with their expectations. Forever 21 one-click checkout with Bolt.

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Checkout Marketing Fashion Shipping 272

Retail TouchPoints

MARCH 29, 2023

Apple’s plans to enter the buy now, pay later (BNPL) space were seen as a vote of confidence for the financial product, which saw huge consumer uptake during the pandemic but also raised concerns over consumers’ misunderstanding of loan terms and a lack of regulation in the space. and will roll out to all users in the coming months.

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Merchant Services Payment Services Checkout Finance 272

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. user data is stored in the U.S.

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Merchant Services Payment Services Shopping Checkout 241

Retail TouchPoints

JULY 8, 2022

Giving consumers a positive BNPL experience includes offering high approval rates, transparent terms and attractive rates. Consumers have come to expect more flexible payment options in brick-and-mortar stores as well. Modern customers want more optionality when it comes to finalizing the checkout process. The best part?

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Merchant Services Payment Services Point of Sale Checkout 238

Retail TouchPoints

JULY 25, 2022

On July 23, Klarna Oasis hosted a sustainability-focused fireside chat with speakers discussing the importance of regenerative agriculture to promote a greener fashion industry.

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Shopping Fashion Checkout Accessories 262

Retail TouchPoints

JUNE 8, 2020

From the launch of NFC, card companies and smartphone manufacturers have promoted it as a convenience that saves time. Now, health experts including the World Health Organization (WHO) are promoting contactless payments as a safer alternative to cash and to chip-and-PIN credit card transactions, which require touching the payment terminal.

Payment Services 209

Payment Services Consumer Point of Sale Promotions 209

Retail TouchPoints

AUGUST 28, 2023

billion consumers worldwide. For the back-to-school season, 42% of consumers say they are spending more, but 57% are trading down for lower prices,” said Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce during an Aug. trillion in online sales. 22, 2023 briefing.

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Returns Fulfillment Shipping Checkout 213

Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. Think about this a bit.

Supermarket 246

Supermarket Checkout Kiosk Grocer 246

Inside Retail

MARCH 12, 2024

State-of-the-art software from Square allows retailers to accept every major payment type preferred by consumers – including Afterpay – both in-store and online, as well as enabling Apple’s Tap to Pay feature on iPhones. Find out more about Square’s onsite hardware promotion here. Offer not valid with guest checkout.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy.

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Merchant Services Inventory Management Grocer Customer Experience 268

Retail TouchPoints

MARCH 21, 2022

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. 5G can Drive Consumer Engagement. Part of the reason we expect high retail adoption is that consumers are looking for a different and enhanced in-store experience.

Payment Services 251

Payment Services Checkout Supply Chain Management Customer Experience 251

Independent Retailer

NOVEMBER 14, 2022

“After more than two years of heavy online shopping, consumers are ready to get back to the sport of shopping.” Checkout receipt-based insights from NPD also support these new findings, as in-store sales revenue grew one percent in September compared to last year, while online sales were flat. by The NPD Group.

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Planning Consumer Shopping Checkout 81

I Vend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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Checkout Inventory Management Payment Services Returns 105

Mass Relators

NOVEMBER 9, 2022

The number of consumers planning to shop online for the holidays fell from 85% last year to 80% this year, which is the largest ever shift favoring stores, according to the annual holiday purchase intentions survey from The NPD Group. In fact, 44% of consumers plan to shop at mass merchants this year, compared to 42% in 2021.

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Consumer Shopping Checkout Planning 52

Retail TouchPoints

APRIL 16, 2024

And while understanding customer satisfaction is crucial, traditional methods like Net Promoter Score (NPS) have limitations that can actually lead to the opposite of intended outcomes if not applied carefully. that keep them coming back for more. Most companies can calculate this relatively quickly. (2)

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Promotions Consumer Checkout Wholesale 147

Retail TouchPoints

AUGUST 1, 2023

But despite earnest proclamations that consumers expect seamless brand experiences, these data and the insights they generate are resting in disparate systems and used by siloed teams. Connected Tech and Data Make Dynamic Content a Reality Consumers consult their digital devices before and during in-store shopping trips.

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Management Promotions Checkout Consumer 224

Retail TouchPoints

MAY 22, 2023

Ads pop up, slide in or play in the background on every platform, and consumers see right through this cacophony of attempts to grab their attention. The more consumers become inundated with ads, the less effective these ads prove to be. Consumers are willing to share their personal information in exchange for individualized treatment.

Advertising 279

Advertising Marketing Consumer Payment Services 279

Rangeme

APRIL 17, 2023

Consumers have struggled with rising inflation concerns for well over a year, and the uncertainty has profoundly impacted family spending decisions. As the economic downturn stretches into the second quarter of 2023, consumer confidence is still on shaky ground, even as inflation shows signs of slowing down. In July 2022, only 29.5%

Consumer 59

Consumer Discount Store Shopping Checkout 59

Inside Retail

JANUARY 3, 2023

At Amazon, algorithms are used to track consumer behaviour and adapt product recommendations based on a wide range of factors. Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

JANUARY 3, 2023

As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. As a result of inflation, fierce competition, excess inventory and changes in consumer behavior, retail profit margins shrunk. Inflation and the Incredible Shrinking Margin.

Merchant Services 289

Merchant Services Payment Services Accounting Checkout 289

Inside Retail

SEPTEMBER 27, 2023

Supported by sponsors including Uber, Lendlease, Starshipit, Stockinstore and Shopexp, the technology enables customers to virtually try on products and make purchases through a checkout option, with the choice of delivery or click and collect.

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Dead-Stock Checkout Fulfillment Shopping 259

Retail TouchPoints

JUNE 29, 2021

After the initial rush to stock up on essential goods in the early months of the pandemic, traditional brick-and-mortar operations experienced decreased foot traffic in-store as consumers turned to grocery delivery services and ecommerce to secure items they needed from the safety of their homes.

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Payment Services Checkout Customer Retention Kiosk 224

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

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Merchant Services Checkout Shrinkage ATS 344