Retail TouchPoints

JUNE 8, 2020

From the launch of NFC, card companies and smartphone manufacturers have promoted it as a convenience that saves time. Now, health experts including the World Health Organization (WHO) are promoting contactless payments as a safer alternative to cash and to chip-and-PIN credit card transactions, which require touching the payment terminal.

Payment Services 209

Payment Services Consumer Point of Sale Promotions 209

Retail TouchPoints

JULY 17, 2023

By regularly tracking and counting the stockroom’s inventory with RFID tags, Macy’s improved inventory visibility and ensured the required goods were available for consumers to purchase. Smart merchandising helped GetGo improve the consumer experience and increase sales. Self-checkout.

Payment Services 227

Payment Services Checkout Inventory Management Customer Experience 227

Inside Retail

MARCH 12, 2024

State-of-the-art software from Square allows retailers to accept every major payment type preferred by consumers – including Afterpay – both in-store and online, as well as enabling Apple’s Tap to Pay feature on iPhones. Find out more about Square’s onsite hardware promotion here. Offer not valid with guest checkout.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

Retail TouchPoints

FEBRUARY 6, 2023

How will consumers and markets respond? This year the report was co-commissioned in partnership with a number of Mercaux’s fellow members of the MACH Alliance , a nonprofit dedicated to promoting open tech ecosystems, including Fluent Commerce , comme r cetools and Or i um. What will the Fed’s next move be?

Planning 250

Planning Payment Services Checkout Fulfillment 250

Retail TouchPoints

MARCH 30, 2023

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. This misunderstanding of pain points (and how to relieve them) applies at multiple points in the shopper journey.

Point of Sale 272

Point of Sale Checkout Consumer Promotions 272

Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. Think about this a bit.

Supermarket 246

Supermarket Checkout Kiosk Grocer 246

Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. AI helps consumers and workers streamline their activities and increase productivity. But what is artificial intelligence?

Point of Sale 52

Point of Sale Merchant Services Inventory Management Checkout 52

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management.

Point of Sale 242

Point of Sale Promotions Inventory Management Grocer 242

I Vend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

I Vend

MARCH 14, 2023

Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping. When the National Retail Federation surveyed consumers, 45% * of respondents said they preferred in-store shopping, compared to just 28% who prefer online.

Shopping 97

Shopping Point of Sale Payment Services Checkout 97

Retail TouchPoints

DECEMBER 13, 2022

After two years of pandemic-driven online shopping, many consumers are stepping back out into the world and into physical stores. Now, instead of one or the other, consumers are using both offline and online channels seamlessly within the same buying journey.

Telecommunications 260

Telecommunications Advertising Location Kiosk 260

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers. New Look Stores.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Rangeme

JANUARY 22, 2024

The ever-escalating prevalence of digital technology is feeding consumers’ thirst for knowledge – including detailed facts about the products they buy. Just getting to market can depend on providing a richly populated data set to support product promotion and transparency. The more we learn, the more we want to know.

Consumer 115

Consumer Point of Sale Checkout Location 115

Retail TouchPoints

JULY 7, 2020

E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. And contactless is not limited to the point of sale.

Merchant Services 196

Merchant Services Payment Services Point of Sale Consumer 196

Retail TouchPoints

DECEMBER 2, 2020

Consumers use the internet to conduct research, get recommendations from friends, family and influencers and compare prices before making a final decision. Consumers don’t have to think about transportation, parking, and other limitations like store hours; and Credit cards and virtual payments are like chips in a casino.

Social Commerce 193

Social Commerce Checkout Payment Services Consumer 193

I Vend

APRIL 22, 2024

Global sales in 2024 are at $1.046 trillion US dollars, and forecast to grow by $130 billion to $1.176 trillion by 2028. Of all the consumer electronics, the favourite by a mile is the smartphone. Loyalty and Promotions – another powerful tactic against showrooming is to offer more in store – through promotions and loyalty programs.

Thrift Store 52

Thrift Store Point of Sale Inventory Management Returns 52

Retail TouchPoints

JUNE 23, 2023

Edge systems must process and control high volumes of checkout and payment data as well as weigh scales and kitchen systems, manage camera feeds with AI/ML operating in real time, and above all deliver high performance at peak hours, often running 24/7. Take cloud point-of-sale (POS), for example.

Payment Services 258

Payment Services Customer Experience Promotions Point of Sale 258

I Vend

DECEMBER 11, 2023

As consumer demands continue to evolve, and competition is hotter than ever, retailers are embracing innovative solutions to stay ahead. Payment options – Frictionless checkout means making the payment process as smooth as possible and giving customers a range of ways to pay.

Payment Services 53

Payment Services Inventory Management Checkout Point of Sale 53

I Vend

FEBRUARY 9, 2024

Closely related to AI is Augmented Reality (AR), which overlays the real world with the digital world, to enhance the shopper’s experience and increase sales, with applications such as make-up, virtual dressing rooms, and room styling. How does cloud software help retailers to drive sustainability?

Payment Services 52

Payment Services Inventory Management Checkout Point of Sale 52

I Vend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. From frictionless checkout to seamless ERP integrations, to built-in promotions, loyalty, and inventory management – a sophisticated Grocery POS offers everything a modern-day retailer needs to deliver convenience to their customers.

Payment Services 52

Payment Services Inventory Management Checkout Supermarket 52

Retail TouchPoints

JULY 14, 2020

As the LUXIE brand has grown to become a global DTC cosmetic tools brand sold in 160 countries, its consumer base has shifted from an average age of under 20 to a 30- to 45-year-old demographic. where it is being sold at higher price points. promoted our product without being paid. We have been lucky as well: Kylie Jenner.

Checkout 190

Checkout Fulfillment Shipping Payment Services 190

I Vend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Using image, video and sound to promote offers is highly engaging.

Customer Experience 52

Customer Experience Checkout Customer Retention Promotions 52

Cisco Retail

SEPTEMBER 7, 2022

Behaviors like how they get there, how they navigate the site, what they look at and for how long, what they put in their basket or save for later, what they buy or where they abandon a cart, and whether targeted promotions or suggestions influence each of those decision points all inform a retailer’s perspective. .

Loss Prevention 120

Loss Prevention Promotions Point of Sale Consumer 120

Star Miconics

NOVEMBER 18, 2022

Between the labor shortage, supply-chain issues, and the stock market crash, it’s a wonder how retailers can keep up with consumers at all. Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). It may be wise to have a linerless label printer around.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

365 Retail

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. Think about this a bit.

Supermarket 59

Supermarket Checkout Kiosk Grocer 59

Storis

JANUARY 22, 2024

The State of the Home Furnishings Industry With abundant opportunity, let’s explore how market and consumer behavior position retailers for success. economy is driven by consumer spending and a thriving job market. This was exemplified by the record-breaking $38 billion in sales during Cyber Week, up 7.8% Statista projects 94.7

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

V Count

MAY 6, 2024

Long Checkout Lines : The efficiency of a store’s checkout process can also impact a customer’s shopping experience. Lengthy checkout queues can deter customers from making a purchase, especially if they are in a hurry or do not have the time to wait. How do People Counting Solutions Address This Solution ?

Payment Services 52

Payment Services Checkout Store Layout Returns 52

I Vend

OCTOBER 16, 2022

All of which presents an opportunity to retailers, to engage consumers more effectively than ever before – but they need smart retail technology to help them meet the needs of these new super-savvy shoppers. In the US, 61% of all consumers make their first search on Amazon , with some going on to purchase in a brick and mortar store.

Promotions 91

Promotions Checkout Customer Experience Point of Sale 91

A1 Retail

MAY 19, 2022

New research from Scandit , a specialist in smart data capture, reveals insights into the changing omnichannel expectations of today’s fashion consumer and how retailers can respond to keep the physical store alive. The survey showed that: 75% would use mobile apps to access personalised promotions and offers in-store.

Fashion 75

Fashion Clienteling Shopping Point of Sale 75

Rangeme

AUGUST 31, 2022

More and more food and beverage consumer packaged goods (CPG) discovery and commerce is happening online. Consumers discover products online. Undoubtedly, a utopia for many CPG manufacturers is seeing their products go into shopping carts and out the checkout aisle. Ninety five percent of new products fail, according to INC.

Point of Sale 52

Point of Sale Consumer Accounting Promotions 52

365 Retail

DECEMBER 18, 2023

Tablets are changing the way consumers browse products, providing an interactive and dynamic experience. Seamless Checkout: From Cart to Bag with a Tap Tablets are streamlining the checkout process, making it more efficient and seamless. Tablets enable store associates to engage with customers on a personal level.

Shopping 52

Shopping Checkout Point of Sale Accessories 52

Retail Minded

JANUARY 8, 2024

By borrowing the nonprofits’ management mojo, you build not just sales stats but stories; real human connections that turn one-time buyers into loyal supporters itching to come back for more. Transforming Transactions into Relationships Picture your checkout line as more than a conveyor belt of credit card swipes.

Management 59

Management Checkout Point of Sale Shopping 59

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. Rob Almond: The two basic elements are creating consumer confidence that the stores are safe, and addressing employees’ need to feel safe.

Management 164

Management Loss Prevention ATS Store Operations 164

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

Conversion is your ability to convince consumers to buy goods from your retail store. Attracting consumers is only half of the battle when it comes to your retail business. Understanding why consumers don’t purchase is one of a store’s most essential things to increase conversion rates. Utilize social proof.

Payment Services 52

Payment Services Checkout Store Layout Consumer 52

Star Miconics

FEBRUARY 16, 2024

Combining mobile shopping and social media, two of the most popular contemporary pastimes, retailers are finding more creative ways to engage consumers, drive sales, and enhance the shopping experience. This harmony of social media and ecommerce is transforming how consumers discover and buy products. Is your business prepared?

Social Commerce 59

Social Commerce Merchant Services Shopping Consumer 59

365 Retail

NOVEMBER 16, 2023

Analysing in-store data also empowers them with the information needed to deliver dynamic pricing and real-time promotions, as well as answering the big questions around what shoppers are looking at, what they are buying, and what they will buy next to the benefit of all of us since the personalised buying experience is crucial for consumers.

Advertising 52

Advertising Promotions Point of Sale Checkout 52

Storis

FEBRUARY 12, 2019

Today, consumers use their smartphones to research products, compare prices, buy products online, and pay for in-store purchases. In fact, 41% of consumers in the BRP study indicate they plan to increase their shopping frequency on their phone/tablet in the next 24 months. There is no stopping the power of mobile technology.

Customer Experience 52

Customer Experience Outdoor Promotions Point of Sale 52