Inside Retail

NOVEMBER 20, 2022

Back in 2020, Amazon opened its first Amazon Go store in Seattle, introducing consumers to the concept of full-size, cashierless grocery stores. All the payments would be done automatically. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store. Cutting down costs.

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Checkout Payment Services Supermarket Specialty Store 130

Retail TouchPoints

JUNE 8, 2020

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. Although contactless payments are already popular in much of the world, they hadn’t seen much interest in the U.S. From the launch of NFC, card companies and smartphone manufacturers have promoted it as a convenience that saves time.

Payment Services 209

Payment Services Consumer Point of Sale Promotions 209

Retail TouchPoints

JULY 8, 2022

For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility. Giving consumers a positive BNPL experience includes offering high approval rates, transparent terms and attractive rates. The Door has Opened to In-Store BNPL.

Merchant Services 238

Merchant Services Payment Services Point of Sale Checkout 238

Retail TouchPoints

FEBRUARY 3, 2023

The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority.

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Merchant Services Payment Services Marketing Drop-Shipping 236

Retail TouchPoints

MARCH 29, 2023

Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., Before a payment is due, users also will receive notifications via Wallet and email. and will roll out to all users in the coming months.

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Merchant Services Payment Services Checkout Finance 273

Retail TouchPoints

MARCH 21, 2022

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. 5G can Drive Consumer Engagement. 5G can Drive Consumer Engagement. These are just a few examples of what 5G can do for the retail customer experience.

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Payment Services Checkout Supply Chain Management Customer Experience 252

Retail TouchPoints

DECEMBER 18, 2020

A family institution since its founding in 1954, Harry Rosen has always been lauded for its highly personal service and needed a way to empower customer advisors as all 17 of its stores faced closures during the pandemic. This allows Harry Rosen to promote more top-of-mind products and capitalize on high purchase intent.

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Payment Services Checkout Customer Experience Planning 312

Retail Minded

NOVEMBER 8, 2022

Although self-service checkouts were first introduced in 1986 , they are still far from perfect. University of Leicester’s Adrian Beck, a retail finance expert, estimates that moving half or more of transactions to self-service pushes losses 77% higher. Frictionless checkout makes shopping seamless for everyone.”.

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Inside Retail

JUNE 29, 2022

But the payment method is already truly embedded in the digital economy and is not going anywhere, even if it is regulated. Let’s look at the conditions that were so favourable to this payment method, the inevitable regulations and consumer and media response. BNPL is disrupting credit and driving competition.

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Merchant Services Payment Services Finance Consumer 130

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Smart merchandising helped GetGo improve the consumer experience and increase sales. Self-checkout. Predictive equipment maintenance.

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Payment Services Checkout Inventory Management Customer Experience 227

Retail Minded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. These include lack of diverse payment options or non-responsive website layouts. It helps increase customer engagement by giving consumers a better chance to purchase.

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Checkout Payment Services Accounting Shipping 52

Retail TouchPoints

FEBRUARY 6, 2023

How will consumers and markets respond? This year the report was co-commissioned in partnership with a number of Mercaux’s fellow members of the MACH Alliance , a nonprofit dedicated to promoting open tech ecosystems, including Fluent Commerce , comme r cetools and Or i um. What will the Fed’s next move be?

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Planning Payment Services Checkout Fulfillment 250

Inside Retail

OCTOBER 9, 2023

As consumers manage cost of living pressures, it’s led to a pullback in spending across the retail landscape, particularly in non-discretionary categories. CommBank’s latest Consumer Insights Report shows that around one in four Australians have not enough, or just enough, to meet household expenses.

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Consumer Payment Services Beauty and Health Accessories 130

Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. For many in the grocery industry, however, adopting these practices has been slower.

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Specialty Retailers Grocer Payment Services Outdoor 229

Inside Retail

MARCH 12, 2024

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. Square’s system also allows retailers to accept returns at any location and seamlessly process exchanges. Offer not valid with guest checkout.

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Payment Services Accounting Promotions Point of Sale 130

Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Edge systems process data in real time.

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Payment Services Customer Experience Promotions Point of Sale 258

Retail TouchPoints

OCTOBER 11, 2022

The world of retail has changed drastically for shoppers, and mobile checkout devices have helped retailers big and small not only provide a better customer experience but also increase sales and revenue. To save time and money, retailers should consider a comprehensive device management offering that combines several services.

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Payment Services Checkout Point of Sale Management 250

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Microsoft it is reportedly testing out a new retail marketplace in the U.S.

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Merchant Services Shopping Payment Services Advertising 296

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences.

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Retail TouchPoints

JANUARY 3, 2023

As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. As a result of inflation, fierce competition, excess inventory and changes in consumer behavior, retail profit margins shrunk. Inflation and the Incredible Shrinking Margin.

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Merchant Services Payment Services Accounting Checkout 290

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Simultaneously, data and analytics were at the forefront of retailers’ minds as stores sought to anticipate their consumers’ needs.

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Payment Services Checkout Customer Retention Kiosk 225

Retail TouchPoints

JULY 7, 2020

E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. Traditionally, U.S.

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Merchant Services Payment Services Point of Sale Consumer 196

Retail TouchPoints

MAY 9, 2023

Recent AI advancements have the power to reshape the way the industry operates. Retailers embracing Generative AI can stay ahead of the curve and compete in this ever-changing competitive landscape — enabling them to lead with a customer-first approach while operating with more efficiency. Providing 24/7 customer service.

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Payment Services Inventory Management Marketing Checkout 257

I Vend

FEBRUARY 9, 2024

All retail processes iVend helps retailers become irresistible to shoppers. Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. Learn how we play Cupid, making customers love stores.

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Payment Services Inventory Management Checkout Point of Sale 52

I Vend

DECEMBER 11, 2023

As consumer demands continue to evolve, and competition is hotter than ever, retailers are embracing innovative solutions to stay ahead. All retail processes iVend helps retailers to stay ahead of retail technology trends. Process automation – such as inventory management , tracking stock levels and re-ordering.

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Payment Services Inventory Management Checkout Point of Sale 53

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. By automating this process and creating a cross-border catalog, Under Armour was able to double the ROI of its social campaigns.

Consumer 137

Consumer Payment Services Fulfillment Advertising 137

Retail TouchPoints

JUNE 30, 2021

Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. In fact, 85% of professionals who have used customer journey maps found that they increased customer satisfaction, lowered churn, reduced complaints, and raised their Net Promoter Score (NPS ).

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Merchant Services Payment Services Customer Experience Promotions 190

Inside Retail

JANUARY 5, 2023

“She is a proven growth leader with a distinguished track record of brand strategy, omnichannel execution, talent acquisition and development, and passion for driving best-in-class consumer connectivity, experience, and brand loyalty.”. In this company, he led platform product and operations. TikTok bolsters e-commerce team.

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Payment Services Checkout Social Commerce Promotions 130

Inside Retail

JANUARY 5, 2023

“She is a proven growth leader with a distinguished track record of brand strategy, omnichannel execution, talent acquisition and development, and passion for driving best-in-class consumer connectivity, experience, and brand loyalty.”. In this company, he led platform product and operations. TikTok bolsters e-commerce team.

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Payment Services Checkout Social Commerce Promotions 130

I Vend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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Checkout Inventory Management Payment Services Returns 105

365 Retail

MAY 1, 2024

The digital revolution in retail is reshaping how we buy, sell, and interact with products and services. Consumers now have the luxury of browsing products from their homes. Personalization through Data Analytics Retailers are using data analytics to better understand consumer behavior.

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Payment Services Checkout Kiosk Consumer 52

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. Consumers are left disappointed, feeling cheated and let down. This surge of reseller abuse can have a negative impact on the business-consumer relationship.

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Merchant Services Payment Services Drop-Shipping Shipping 162

Retail TouchPoints

JANUARY 14, 2022

As consumers grew concerned around the emerging Omicron variant and wanted to order past shipping cutoff dates, retailers who were able to sell an item online and fulfill the order via curbside or in-store pickup captured a larger percentage of these late-season sales.”. But when it came to alternative payments, BNPL was the star.

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Social Commerce Fulfillment Drop-Shipping Payment Services 284

Inside Retail

OCTOBER 19, 2021

Online shoppers want variety – and they want it for everything, including their payment options. Offering more payment methods has been shown to increase conversion rates on fashion websites, but many retailers are wary of accepting alternative payment methods as they come with new vulnerabilities and fraud challenges.

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Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

JULY 11, 2023

But the NFL has an edge, as it has led the way in adopting technologies like network analytics and cloud management solutions that make it easier to ensure the network can handle demands from both fans and operational teams. Retailers can take a similar approach and think beyond just getting a consumer in the store to purchase a product.

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Payment Services Inventory Management Consumer Returns 179

Independent Retailer

AUGUST 11, 2022

Each step of the ecommerce process, from searching for products to checkout, carries a risk of retailers losing a sale. Having all of the information available on the listings page so they can make informed purchases is an increasing trend that promotes conversions.” Create a Seamless Checkout Process.

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Merchant Services Payment Services Checkout Promotions 83

365 Retail

NOVEMBER 8, 2023

This collaboration marks a significant addition to the roster of retailers adopting Clearpay’s payment services. The timing of this partnership coincides with a notable shift in consumer purchasing behaviour. This trend underscores the alignment of Clearpay’s services with current consumer demands.

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Payment Services Clienteling Checkout Fashion 59