Retail TouchPoints

MARCH 4, 2024

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. Long gone are the days where retailers can only say, “Cash or card?”

Finance 269

Finance Payment Services Consumer Shopping 269

365 Retail

MAY 15, 2024

In the dynamic realm of retail, the fusion of technology with traditional shopping practices is not merely enhancing consumer experiences—it’s fundamentally transforming the industry. The Role of IT in Enhancing Checkout Systems In today’s retail environment, the efficiency and reliability of checkout systems are paramount.

Payment Services 52

Payment Services Checkout Customer Experience Management 52

Retail Focus

NOVEMBER 29, 2023

Aptos , a leader in unified commerce solutions, today announced the findings of its 2023 Golden Quarter Consumer Survey. The report found that the majority of Gen Z shoppers plan to spend more or the same on Christmas gifts compared to last year and that visiting stores during the festive period is a top priority.

Planning 173

Planning Checkout Shopping Consumer 173

Inside Retail

MARCH 19, 2024

Localise your home page and checkout experience and invest in some marketing so you can start to assess demand. The ease of returns has become a basic expectation among consumers shopping online. The post Planning to sell online in the US? Begin with baby steps, she advocates.

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

APRIL 30, 2024

Now, as consumers grow more accustomed to this type of technology being infused within their shopping experiences, this faster, more convenient way of shopping is seeping into the places where customers need it most: stadium concessions. consumers ages 15-69 anticipate going to a show in 2024, a jump from the 36% who attended one in 2023.

Checkout 240

Checkout Customer Experience Merchandise Store Consumer 240

Retail TouchPoints

NOVEMBER 16, 2020

CVS Pharmacy has implemented touch-free checkout using PayPal and Venmo QR codes at all 8,200 standalone retail locations, reaching a milestone set at the start of the partnership in July 2020. Introducing more digital options, including touch-free payments at the register, is in step with changing consumer preferences.”.

Checkout 161

Checkout Location ATS Accounting 161

A1 Retail

DECEMBER 14, 2021

Study commissioned by Paysafe reveals that 63% of online businesses globally see their checkout as a competitive advantage in response to changing consumer preferences, but stumbling blocks remain. Elsewhere, 29% are already offering eCash and over a third (35%) plan to in the next 12 months.

Payment Services 81

Payment Services Checkout Consumer ATS 81

Retail TouchPoints

SEPTEMBER 1, 2023

Although JCPenney has historically struggled to stand out and truly resonate with consumers, Rosen doubled down on the company’s improvements in customer frequency, which were driven by the positive response to JCPenney Beauty, new product collaborations and refreshed in-store and digital shopping experiences.

Planning 216

Planning Merchant Services Inventory Management Consumer 216

Independent Retailer

NOVEMBER 14, 2022

“After more than two years of heavy online shopping, consumers are ready to get back to the sport of shopping.” ” 44 percent of customers plan to shop at mass merchants this year, compared to 42 percent in 2021. In fact, 44 percent of customers plan to shop at mass merchants this year, compared to 42 percent in 2021.

Planning 81

Planning Consumer Shopping Checkout 81

Inside Retail

MARCH 5, 2024

Ikea have established themselves as an affordable and accessible homewares brand for Australian consumers but they are showing no signs of slowing down. IR : What are your expectations for consumer sentiment and spending in the year ahead? This Plan and Order Point will also have a Pick Up Point for customers onsite.

Planning 130

Planning Shopping Home Furnishings Payment Services 130

Inside Retail

OCTOBER 10, 2023

Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business. IR : We’ve seen consumer behaviour change a lot recently, between the pandemic and the current cost-of-living crisis. BB: It’s hard to be predictive about what consumers are going to do.

Consumer 289

Consumer Supermarket Beauty and Health Management 289

Inside Retail

AUGUST 22, 2021

. “Large department stores in the US and UK are continuing to compete online and are leveraging their stores to deliver consumer experiences that Amazon currently can’t deliver without a physical footprint,” Bradley Grinlinton, head of retail and consumer products at Publicis Sapient, told Inside Retail.

Department Stores 246

Department Stores Planning Checkout Fulfillment 246

365 Retail

FEBRUARY 10, 2023

Consumer electronics brands are looking to increase their direct-to-consumer selling in 2023, despite the cost of living crisis and reductions in consumer spending. In addition, they are looking to broaden their use of social channels to include Instagram Checkout and TikTok in equivalent volumes to Amazon, new research shows.

Consumer 120

Consumer Planning Drop-Shipping Returns 120

Inside Retail

APRIL 10, 2024

Cost-of-living has gone from crunch to crisis and with this new economic reality has come new consumer behaviours. By identifying new trends in how consumers are making purchase decisions around promotional discounts and impulse purchases, retailers can meet the consumer where their budget is and potentially bend it.

Promotions 246

Promotions Consumer Checkout Shopping 246

Inside Retail

JUNE 2, 2021

We have over a billion active consumers on our platform and around 800 million of those are in China. Lloyd said with those figures, global businesses should look for ways to attract the Chinese consumer. Study shows gamification is one of the best ways in building a good digital experience for the Chinese consumer.”.

Consumer 246

Consumer Supermarket Checkout Shopping 246

Inside Retail

JULY 27, 2021

Discount stores are booming in post-Covid Europe as price-sensitive consumers seek out bargains amid inflation and the devastating impacts of the pandemic. UK-based Pepco Group, the owner of discount chains Poundland and Dealz, is planning a major European expansion which is expected to create about 13,000 new jobs, according to Reuters.

Consumer 246

Consumer Discount Store Checkout Shopping 246

Retail TouchPoints

MAY 18, 2022

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Once registered they will be able to pay via facial recognition at checkout without the need for a card or mobile device.

Merchant Services 248

Merchant Services Checkout ATS Supermarket 248

Retail Times

FEBRUARY 9, 2023

Consumer electronics brands are looking to increase their direct-to-consumer selling in 2023, despite the cost of living crisis and reductions in consumer spending.

Consumer 75

Consumer Checkout Planning 75

Retail TouchPoints

AUGUST 2, 2023

The goal was to provide an expanded selection and updated checkout options that provide more convenience to consumers. The store also features the latest version of the Dash Cart , the smart shopping cart designed to help consumers discover new items, find deals and skip long checkout lines, as well as a new self-checkout installation.

Checkout 185

Checkout Consumer Shopping Marketing 185

Inside Retail

MARCH 24, 2024

These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels. This release will include additional features for the high-volume plan, designed to streamline fulfilment processes and offer comprehensive delivery options for organisations with high delivery volumes.

Merchant Services 130

Merchant Services Drop-Shipping Checkout Fulfillment 130

365 Retail

JUNE 21, 2021

Tesco is set to launch its first checkout-free store following a successful trial for staff at its head office over the past year. Chief executive Ken Murphy said plans are in the early stages but he is hopeful it can match the appeal of similar scan-and-go stores being rolled out by Amazon in the UK. on the same period last year.

Checkout 62

Checkout Returns Planning Shopping 62

Retail TouchPoints

MAY 1, 2024

brands plan to increase investments in immersive technologies — think interactive displays for increased visual impact, carefully curated playlists and thoughtfully crafted scents that tap into nostalgia. Furthermore, consumers increasingly seek experiences aligned with their values. Over half of U.S.

Consumer 290

Consumer Store Layout Customer Experience Checkout 290

Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. Retail brands quickly realised that it was no longer business as usual after the pandemic set in, and marketing plans, execution, creative, and channels had to be re-thought wholescale. This leaves the obvious question: how exactly has Covid-19 altered consumers?

Consumer 200

Consumer Social Commerce Shopping Returns 200

Retail TouchPoints

MARCH 29, 2023

Apple’s plans to enter the buy now, pay later (BNPL) space were seen as a vote of confidence for the financial product, which saw huge consumer uptake during the pandemic but also raised concerns over consumers’ misunderstanding of loan terms and a lack of regulation in the space.

Merchant Services 279

Merchant Services Payment Services Checkout Finance 279

Retail TouchPoints

DECEMBER 22, 2020

Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. Nike’s supply chain plans aim to improve convenience for shoppers.

Checkout 358

Checkout Planning Consumer Management 358

Retail TouchPoints

JUNE 15, 2022

Controlling traffic volume and giving the perception of control and exclusivity to the consumer is one way to make the most out of each square inch. Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers.

Payment Services 258

Payment Services Checkout Shrinkage Fast Fashion 258

Retail TouchPoints

AUGUST 28, 2023

billion consumers worldwide. For the back-to-school season, 42% of consumers say they are spending more, but 57% are trading down for lower prices,” said Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce during an Aug. trillion in online sales. 22, 2023 briefing.

Returns 220

Returns Fulfillment Shipping Checkout 220

Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The stores will leverage Zippin’s checkout-free SaaS platform, with a focus on cashier-free, cashless operations to save staff time.

Checkout 210

Checkout Location Planning Consumer 210

Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. As in-person gatherings start back up, venues and consumers alike will prioritize personal safety in every way possible,” said Steve Gu, founder and CEO of AiFi in a statement.

Checkout 251

Checkout ATS Supermarket Shopping 251

365 Retail

OCTOBER 6, 2023

New research from Checkout Finance provider, Divido , has found that over a third (35%) of Christmas shoppers plan to make most of their purchases between now and Black Friday weekend. Retailers often invest a lot of money into curating the perfect deals for these peak sales periods when in fact consumers are shopping before then.

Shopping 113

Shopping Finance Checkout Planning 113

Retail TouchPoints

OCTOBER 26, 2023

For the last three years the 62-year-old brand has undergone a massive transformation effort to reintroduce itself to today’s younger consumers. Initiatives have included a range of metaverse activations , a reimagining of its piercing experience and, most recently, the relaunch of its 18 million -member strong loyalty program.

Jewelry 231

Jewelry Accessories Checkout Advertising 231

Retail Focus

MAY 1, 2024

As we continue progressing against our Lace Up Plan, this inventive retail experience delivers on our promise to power up the portfolio, while providing an unparalleled, omni-focused customer experience.” continues to progress against its Lace Up Plan, which was introduced in March 2023. President and Chief Executive Officer. “As

Store Layout 147

Store Layout Checkout Shopping Planning 147

Retail TouchPoints

JUNE 27, 2023

Screens on cooler doors have been a popular starting point, as have placements at self-checkout stations, but Lipsman also pointed to opportunities in other aisles across the store as well as the potential of things like product demos and audio ads, like those Walmart is now rolling out.

Planning 247

Planning Advertising Marketing Customer Experience 247

Retail TouchPoints

APRIL 27, 2021

As the popularity of BNPL increases, it is important for consumers and merchants to weigh the benefits and the drawbacks of using/offering these payment options. BNPL are essentially layaway plans in reverse. Consumers are using BNPL to stretch purchase payments between paychecks. A survey by cardify.ai

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

JANUARY 25, 2024

Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? A unique key pair is created for every website, service and app that the consumer needs to access, and is tied to a specific site or application. Enter passkeys.

Payment Services 250

Payment Services Shopping Accounting Checkout 250

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services 342

Payment Services Checkout Fulfillment Kiosk 342

365 Retail

APRIL 27, 2023

It’s fair to say that self-service checkouts are not universally popular with shoppers. We choose the self-checkout to avoid the queue, only for a machine to block us, requiring an attendant to intervene and override. ” (RBR, January 2023) “The global self-checkout system market is projected to grow from $4.51

Checkout 52

Checkout Payment Services Supermarket Point of Sale 52