Retail TouchPoints

JULY 12, 2023

Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics.

Payment Services 211

Payment Services Inventory Management Checkout Loss Prevention 211

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments. Are consumers returning products less often?

Loss Prevention 269

Loss Prevention Visual Merchandising Sporting Goods Store Operations 269

Mass Relators

OCTOBER 25, 2023

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. Moving Modern Retail Forward Consumers have high expectations for technology.

Checkout 52

Checkout Payment Services Returns Shrinkage 52

Retail TouchPoints

OCTOBER 15, 2020

Even before the pandemic completely upended the world economy, how consumers shopped had been changing — and mobile devices were at the forefront of that change. Prior to the pandemic, retailers and financial institutions had been reimagining experiences for consumers to enable quick, seamless transactions.

Payment Services 131

Payment Services Planning Accounting Loss Prevention 131

Retail Assist

JANUARY 17, 2023

We’re still seeing retailers planning to launch their own to broaden their product offering, reach and discovery. As ever, retailers need to offer compelling reasons for consumers to visit and then ensure the in-store experience doesn’t let them down. . Marketplaces enjoyed a surge in 2022 and this trend is likely to continue.

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

VMS

NOVEMBER 30, 2022

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. And how can that not have an effect on consumers’ minds? In California, Amazon-owned Whole Foods stores launched palm-scanning technology at checkout.

Visual Merchandising 85

Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Retalon

APRIL 27, 2021

Although e-commerce gets all of the attention, the past two decades of technological change have transformed every aspect of the retail business — from planning, inventory, pricing, and promotions — all the way down to customer service and the in-store experience. Online sales now account for more than 20% of total retail sales.

Fulfillment 41

Fulfillment Markdowns Promotions Returns 41