Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Our pilot with the innovative return platform reinforced the value simplified, in-person returns offer consumers and retailers alike,” said Kecia Steelman, COO of Ulta Beauty in a statement.

Merchant Services 203

Merchant Services Returns Drop-Shipping Checkout 203

Retail TouchPoints

APRIL 1, 2021

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . consumers have now used a buy now pay later (BNPL) service. .

Merchant Services 260

Merchant Services Payment Services Telecommunications Checkout 260

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. Digital Service (USDS).

Merchant Services 242

Merchant Services Payment Services Shopping Checkout 242

Retail TouchPoints

MARCH 29, 2023

Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., For its part, Apple says it plans to report Apple Pay Later loans to the U.S. and will roll out to all users in the coming months.

Merchant Services 273

Merchant Services Payment Services Checkout Finance 273

Retail TouchPoints

AUGUST 2, 2021

Square plans to purchase buy now, pay later (BNPL) provider Afterpay in an all-stock deal valued at approximately $29 billion. The Melbourne, Australia-based company currently serves more than 16 million consumers and nearly 100,000 merchants worldwide.

Merchant Services 314

Merchant Services Payment Services Checkout Finance 314

A1 Retail

AUGUST 26, 2021

The shift to ecommerce has changed the game for modern retailers, leading many to shift their attentions online and start to plan for international growth. To do so effectively, however, retailers need to optimise their payments ecosystems now to put in place the right framework for expansion in the future.

Merchant Services 98

Merchant Services Payment Services Consumer Returns 98

Inside Retail

JUNE 29, 2022

But the payment method is already truly embedded in the digital economy and is not going anywhere, even if it is regulated. Let’s look at the conditions that were so favourable to this payment method, the inevitable regulations and consumer and media response. BNPL is disrupting credit and driving competition.

Merchant Services 130

Merchant Services Payment Services Finance Consumer 130

365 Retail

OCTOBER 11, 2022

A new study from FIS ® (NYSE: FIS), shows how the shopping preferences of younger UK consumers have shifted as adoption of embedded finance services reaches mainstream usage among Millennials and Gen Zs, while their older counterparts are less engaged with newer, digitally-oriented financial experiences.

Merchant Services 98

Merchant Services Payment Services Finance Checkout 98

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Temu also operates as a manufacturer-to-consumer marketplace and offers a wide range of merchandise, from homewares to apparel. Wish is based in the U.S.,

Merchant Services 204

Merchant Services Drop-Shipping Shipping Payment Services 204

365 Retail

MARCH 7, 2023

Newpay, a digital credit account that spreads the cost of online purchases, has partnered with THG to offer its customers a flexible and regulated way to pay at checkout. Newpay has been fully integrated into the checkout experience, offering seamless access to credit for customers.

Merchant Services 69

Merchant Services Payment Services Checkout Accounting 69

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” Under the PayPal banner, Happy Returns plans to focus on improving its platform and expanding its footprint. Terms of the deal were not disclosed.

Merchant Services 155

Merchant Services Returns Payment Services Checkout 155

Retail TouchPoints

SEPTEMBER 1, 2023

A new POS system will create a centralized view of inventory for customers and associates, and improved WiFi — coupled with associate mobile POS devices — will help enrich customer service in stores. JCPenney’s “Make it Count” customer strategy and brand proposition is the centerpiece of the turnaround plan.

Planning 209

Planning Merchant Services Inventory Management Consumer 209

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

Merchant Services 59

Merchant Services Consumer Payment Services Checkout 59

Retail TouchPoints

AUGUST 18, 2022

But now, as BNPL offerings — and consumers’ understanding of them — mature, the explosive growth of the last two years is slowing. With inflation and interest rates on the rise, a more nuanced approach to BNPL is emerging, and experts say that’s a good thing for both consumers and retailers. In fact, 50% of U.S

Merchant Services 254

Merchant Services Payment Services Consumer Point of Sale 254

Inside Retail

SEPTEMBER 11, 2023

New research from Combank shows a growing divergence between Australian consumers who say they’re comfortable and those who say they’re doing it tough, irrespective of their financial situation. We are finding that consumers are more discerning now. They’re being a lot more discerning with their discretionary dollars.

Merchant Services 289

Merchant Services Payment Services Checkout Returns 289

Retail TouchPoints

MARCH 22, 2024

DoorDash and Wing first teamed up in Australia in 2022 in a partnership that has since expanded to three locations in Queensland with over 60 participating merchants. Franklin Street, they’ll see the option to have their meal delivered by drone on the checkout page. DoorDash and Wing plan to expand the pilot to other U.S.

Merchant Services 162

Merchant Services Fulfillment Checkout Location 162

Independent Retailer

AUGUST 29, 2022

BNPL is a great payment option, especially with the holiday season coming up so consumers do not have to front the entire amount at the time of purchase. BNPL is a great payment option, especially with the holiday season coming up so consumers do not have to front the entire amount at the time of purchase.

Merchant Services 88

Merchant Services Payment Services Checkout Accounting 88

Retail TouchPoints

NOVEMBER 11, 2020

Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. This is a crucial process, as it identifies gaps that could be harmful to both the business and customers. Others have plans to make these changes.

Merchant Services 164

Merchant Services Consumer Checkout Management 164

Inside Retail

OCTOBER 11, 2022

Yet, whereas progress in the past has been about making significant investments and bold plans, today’s narrative is around frugal innovation. Indeed, consumer attitudes to e-commerce are emboldening: 33 per cent say shopping online allows them to budget more effectively and make their money go further. Payments must follow.

Merchant Services 130

Merchant Services Checkout Consumer Planning 130

Retail TouchPoints

MARCH 11, 2022

The ever-evolving roster of social commerce capabilities on the world’s top platforms can be dizzying, with vast disparities between what is possible from one app to another and each platform fighting to keep up — both with consumers’ expectations and each other. Twitter Lets Merchants Create In-App ‘Shops’. trillion pie by 2025.

Social Commerce 267

Social Commerce Merchant Services Advertising Shopping 267

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 That includes frictionless payments and checkout and fast shipping options. This is where merchants’ needs can collide with one of the potential downsides of flash sales: fraud. However, flash sales can provide cover for fraudsters in a few ways that merchants need to be aware of.

Merchant Services 223

Merchant Services Drop-Shipping Payment Services Shipping 223

Retail TouchPoints

JANUARY 3, 2023

As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. This was especially evident on Black Friday, when many merchants offered steep markdowns to compete. Shoppers expect a frictionless, optimized experience from login to checkout.

Merchant Services 290

Merchant Services Payment Services Accounting Checkout 290

A1 Retail

OCTOBER 3, 2022

200 days on from the mandatory introduction of Strong Customer Authentication (SCA) in the UK, 73 per cent of retailers have seen online payment fraud decline as online shopping becomes safer. Consumers welcome the additional security, with 80 per cent happy to spend extra time at the checkout if it helps protect their security.

Merchant Services 52

Merchant Services Payment Services Checkout Point of Sale 52

Independent Retailer

AUGUST 11, 2022

Each step of the ecommerce process, from searching for products to checkout, carries a risk of retailers losing a sale. ” “It is very crucial for stores to have a one click checkout.” For 2022, mobile ecommerce experiences are on the radar, since 75 percent of consumers buy products with their smartphones.

Merchant Services 83

Merchant Services Payment Services Checkout Promotions 83

Independent Retailer

AUGUST 29, 2022

“Point of sale financing has historically been reserved for large purchases like luxury electronics, but now we are seeing an uptick in consumers using installment plans for smaller purchases across large and small retailers.” BNPL loans allow shoppers to make purchases with deferred or no interest installment loans.

Merchant Services 74

Merchant Services Finance Point of Sale Consumer 74

Retail TouchPoints

AUGUST 13, 2021

Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. As data privacy increases, it becomes more and more challenging to get data about [consumers] from other places.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties. Anything that can remove buying barriers will drive visits, and therefore revenue, up.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

A1 Retail

OCTOBER 16, 2023

Despite some studies indicating a challenging remainder of the year for retailers as consumers look to tighten their purse strings, shoppers around the world expect to maintain or increase both their online and bricks-and-mortar spending this Black Friday Cyber Monday (BFCM) weekend.

Planning 59

Planning Merchant Services Consumer Checkout 59

Retail TouchPoints

SEPTEMBER 8, 2021

Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. For smaller brands, Shopify has been a major driving force for enabling them to go direct to consumers easily, with some economies of scale. behind Amazon.

Merchant Services 216

Merchant Services Payment Services Fulfillment Shipping 216

Retail TouchPoints

JULY 10, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Shifting Consumer Behaviors.

Merchant Services 152

Merchant Services Customer Experience Checkout Fulfillment 152

Inside Retail

JANUARY 12, 2023

Because social media is where many consumers spend their time, and where they look for inspiration and discovery. Social commerce covers end-to-end shopping journeys, from discovery, research and evaluation to checkout, all on the social media app. And for consumers: Discovery of new products and services.

Social Commerce 264

Social Commerce Beauty and Health Merchant Services Fulfillment 264

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

Merchant Services 250

Merchant Services Advertising Apparel Planning 250

365 Retail

AUGUST 8, 2023

The new functionality, which is available to any Zettle by PayPal user in the UK with a compatible* iPhone, enables customers to use their iPhone to accept contactless payments in-person, without needing to purchase additional hardware. Contactless payments are becoming second nature to British consumers.

Merchant Services 52

Merchant Services Checkout Accounting Management 52

Inside Retail

OCTOBER 21, 2021

Retailers are enduring dynamic and challenging times as supply-chain disruption continues and consumer behaviour changes, both brought on by living in the Covid era. Consumers increasingly want a seamless and consistent shopping experience across a growing number of offline and online touchpoints. Offer gift cards.

Returns 130

Returns Merchant Services Shipping Payment Services 130

Hyken

JUNE 17, 2022

He shares the five consumer trends organizations can use in their next campaigns and strategy. So getting a competitive edge on what your consumers prefer can be extremely beneficial for your business. . More consumers want text messages from brands. Consumers are also on their smartphones now more than ever.

Consumer 56

Consumer Drop-Shipping Shipping Merchant Services 56

Storis

JANUARY 22, 2024

More than 50% of those surveyed plan or use Generative AI for designing digital ads, writing content, and personalizing marketing. How is your business currently leveraging or planning to leverage AI? economy is driven by consumer spending and a thriving job market. A decreasing Consumer Price Index (CPI) rate of 3.2%can

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail TouchPoints

DECEMBER 2, 2021

We are a place for a user to plan for their future, to get inspired, so I think ‘visual search engine’ or ‘visual discovery engine’ is a better way to capture what we are. ”. Lurie: [In-app checkout] is in the pipeline. We’ve used different terms over time — at one point we talked about being personal media, not social media.

Shopping 215

Shopping Merchant Services Social Commerce Checkout 215