Secure Retail

APRIL 11, 2023

Here at Secure Retail the concept of self-ordering kiosks and unattended payments is nothing new to us. We have championed unattended and kiosk payments for several years, giving us the ability to offer fast, secure and reliable payments from a range of manufacturers and software partners. Samsung Kiosk.

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Frank Mayer

FEBRUARY 15, 2021

As standard and custom kiosks spawn innovation and provide convenience across several industries, college campuses can capitalize on many of the same benefits for students, faculty, and staff. Simplifying processes is a major advantage to self-service kiosks. Library self-checkout. Self-order kiosks in cafeteria.

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Inside Retail

NOVEMBER 7, 2023

The not-for-profit is also responsible for providing grocery options which are in line with the needs and demands of the consumers it services. CEQ has also introduced an e-market online order system, which enables consumers to order items not available in store, as well as ‘HappyOrNot’ customer feedback kiosks to gauge success.

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Retail TouchPoints

JANUARY 25, 2021

These concerns are fueling consumer expectations for more contactless experiences everywhere they go, including the retail environment. Preference for voice technology is not surprising considering consumers have been interacting with this technology in voice assistants for at least the last 10 years. The industry, valued at $5.2

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Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. “The shops will come to the consumers,” said de Kleine. “Of

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Inside Retail

OCTOBER 9, 2023

As consumers manage cost of living pressures, it’s led to a pullback in spending across the retail landscape, particularly in non-discretionary categories. CommBank’s latest Consumer Insights Report shows that around one in four Australians have not enough, or just enough, to meet household expenses.

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Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

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Frank Mayer

OCTOBER 12, 2020

More than ever, the transformed consumer now counts on operational supply chains, accessibility, and arguably most important, enhanced safety standards. While more shoppers return to stores, retail self-service kiosks offer the safe contactless experience and endless aisle options they now seek. The Retail Elephant in the Room.

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Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team.

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Retail TouchPoints

FEBRUARY 6, 2023

Amazon has paused expansion of its Amazon Fresh supermarkets and Amazon Go checkout-free convenience stores, CEO Andy Jassy told investors on an earnings call. It’s a very large market segment, and there’s a lot of frequency in how consumers shop for grocery.

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Frank Mayer

MARCH 22, 2022

As consumer needs have evolved, the ways in which businesses respond to those needs have had to evolve as well. Self-sufficiency became a way of life, with consumers and patrons familiarizing themselves with programs like BOPIS as well as self-service automation like self-checkout, ordering kiosks, smart lockers, and more.

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Retail TouchPoints

JULY 12, 2023

Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

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Retail TouchPoints

JUNE 29, 2021

After the initial rush to stock up on essential goods in the early months of the pandemic, traditional brick-and-mortar operations experienced decreased foot traffic in-store as consumers turned to grocery delivery services and ecommerce to secure items they needed from the safety of their homes.

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Retail TouchPoints

MAY 4, 2023

Self-checkouts are a perfect example of this: you enter a store, run through your shopping list and check out on your own, all while keeping your earbuds intact and never pausing your playlist — basically mirroring the experience of shopping online. Innovation Leads The Way To be sure, these are not your father’s kiosks.

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Inside Retail

JANUARY 3, 2023

At Amazon, algorithms are used to track consumer behaviour and adapt product recommendations based on a wide range of factors. Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history.

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Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

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Retail Assist

MARCH 18, 2024

Sustainable Retailing Sustainability isn't just a buzzword—it's a fundamental shift in retailing, driven by conscious consumers. Embracing sustainable processes supports retailers in committing to both social and environmental responsibilities, whilst appealing to socially-conscious consumers.

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Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas added that when these projects don’t start with a unified vision, it can lead to disjointed experiences that ultimately frustrate consumers.

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Frank Mayer

JANUARY 14, 2022

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. Kiosks , smart lockers, robots – these solutions have been around for a while,” acknowledges Lesniak. The Hybrid Shopping Experience.

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Retail TouchPoints

JANUARY 28, 2022

With recent missteps by social media giants like Facebook, consumers have become increasingly aware of how their personal data is collected and used. By comparison, zero-party is both more accurate, and yes, more ethical. The information can be as simple as a user sharing email preferences, gender and region of the country they’re in.

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Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co. The retail industry is dynamic.

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Retail Times

DECEMBER 13, 2021

Diebold Nixdorf, a global leader in designing, enabling and operating consumer and staff journeys, is pleased to announce its participation in NRF 2022, the leading retail industry show hosted by the National Retail Federation.

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Wiser

JUNE 18, 2019

Perhaps more importantly, will consumers welcome the technology? Better Consumer Data. Facial recognition can be deployed via security cameras, but it can also be installed in self-checkout registers, ATMs, kiosks, and other individual-use technologies. Consumer Sentiment on Facial Recognition.

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Star Miconics

MARCH 11, 2022

Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Consumers now expect payment solutions that both anticipate and address their needs no matter where, when, or how they choose to shop.

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Inside Retail

JULY 17, 2022

The concept of Data Lab came about as the brand saw the need for the extension of all our efforts in research and development of innovative solution capabilities to enhance retail processes that benefit the consumer experience across Decathlon stores globally. IR: Can you tell us what is involved in the partnership with Conexus Studio?

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Retail TouchPoints

FEBRUARY 21, 2024

To keep a close eye on this, the company has implemented various channels for its diverse consumer base to share thoughts, opinions and general feedback. “We Although we want to be a hub, we can’t reach every area now.” Although profit is a key metric, Hydra Health doesn’t plan to lose sight of its North Star: loyalty.

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Inside Retail

MARCH 5, 2024

Ikea have established themselves as an affordable and accessible homewares brand for Australian consumers but they are showing no signs of slowing down. IR : What are your expectations for consumer sentiment and spending in the year ahead?

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Star Miconics

NOVEMBER 18, 2022

Between the labor shortage, supply-chain issues, and the stock market crash, it’s a wonder how retailers can keep up with consumers at all. Self-Service Kiosks. In the 2022 Digital-First Customer Experience Report , 81% of surveyed consumers in the US and UK expect more self-service options. And shoppers love them, too.

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Retail TouchPoints

FEBRUARY 22, 2021

For example, think about how consumers have access to a wealth of information at their fingertips online. There are also benefits to using kiosks, self-checkout devices and other point of sale technology systems for in-store convenience too, bringing some of the technological advancements of ecommerce into the store itself.

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Retail TouchPoints

AUGUST 30, 2021

This process was altered in the late 1980s to allow customers to place their own orders on a number of self-service computer kiosks named “Silent Sam,” which the company later renamed “Service Express.” ” A couple of locations even tested out a drive-through experience.

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Retail TouchPoints

JANUARY 26, 2022

Malls can also deploy digital kiosks for customer service, so people don’t have to wait to talk to a customer service rep. One of the big developers has already created a digitized real-time store inventory with one-card checkout. Some of this is already being used, but some of it is still under development.

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Retail TouchPoints

FEBRUARY 9, 2022

However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake. Multiple choice answers are fast and easy for the consumer and give your organization insights to better understand cart abandonment.

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365 Retail

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team.

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Retail TouchPoints

MAY 3, 2021

This means taking into consideration not just holdover concerns from the pandemic, but what these consumers will demand in the future, according to Barnes & Noble College ’s (BNC) College 2030 report. College students, like all younger consumers, tend to be early adopters of new technology.

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Mass Relators

JUNE 21, 2022

With more than 500 client stores, Local Express offers private-brand web stores, mobile apps, self-checkout, and kiosks for customer convenience, as well as AI tools to manage fulfillment, inventory, deliveries, and shipments. “We

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Star Miconics

JUNE 30, 2023

This technology revolutionized inventory management and checkout processes. 1977: The University of Illinois introduced the “Plato Hotline,” the first interactive kiosk that provided campus information, opening doors to self-service and information dissemination.

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Independent Retailer

NOVEMBER 11, 2021

According to Kenyon, smaller and larger stores can benefit from technology that automates tedious and time-consuming processes like human capital management (HCM) software. Until more Americans start looking for work, one way indie retailers can combat the labor shortage is with technology.

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