Remove Checkout Remove Consumer Remove Kiosk Remove Store Layout
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Choice at the checkout – why it matters

Inside Retail

Consumers have changed. The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. The same research found that 47 per cent of consumers choose different checkout options each time. sqm footprint. sqm footprint.

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

Then the Hydra team can drill into top-performing categories and use traditional retail metrics, such as monthly performance and revenue per square foot, to further optimize the store layout, experience and services. Although we want to be a hub, we can’t reach every area now.”

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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake. Multiple choice answers are fast and easy for the consumer and give your organization insights to better understand cart abandonment. Meet the Customer on Their Terms with the Right Platform.

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