Retail TouchPoints

JULY 2, 2021

Online shopping is now the official king of retail. This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape. In fact, 50% of retailers claimed bad data hurts their business (i.e.,

Payment Services 264

Payment Services Customer Experience Management Business Communication 264

Small Biz Trends

JUNE 17, 2025

Personalization Personalization creates a unique shopping experience for customers. You enhance loyalty by making each shopper feel valued, ultimately driving repeat business. Communication Effective communication maintains customer trust during their buying journey.

Customer Experience 66

Customer Experience Payment Services Checkout Returns 66

Inside Retail

FEBRUARY 6, 2022

For most small to medium enterprises starting out in e-commerce, shipping solutions tend to be stumbled upon and developed gradually as the business grows. Things start blowing up – processes can’t scale, and the business starts throwing people at the process instead of reinventing what the process should be,” says Boyer.

Shipping 130

Shipping Checkout Customer Retention Fulfillment 130

A1 Retail

OCTOBER 1, 2024

GFS-Project-Director-Danielle-McRorie-Smith,-Thistles-Centre-Director-Gary-Turnbull-and-Stephanie-Karté,-National-Operations-Manager-at-Retailers-Against-Crime,-are-working-together-to-tackle-crime. Stirling’s business community has been successfully using a crime-fighting tool to tackle antisocial behaviour together.

Business Communication 111

Business Communication Management Shopping ATS 111

Rangeme

AUGUST 21, 2023

Your path may have started by selling hyper-local in mom-and-pop shops, or on a website or two, but now you feel ready to take that next step and sell through a major retailer. It facilitates inventory management throughout the retailer’s supply chain and helps assure the product’s legitimacy.

Fulfillment 98

Fulfillment Shipping Inventory Management Business Communication 98

Hyken

MAY 7, 2021

Takeaway: Focus on ease-of-use and explore how to break down the wall between your business and your target audience. . Shopping cart abandonment is a common practice in the e- commerce sphere and you can reduce such instances by using a chatbot on your site. WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

Customer Experience 78

Customer Experience Checkout Business Communication Fulfillment 78

Hyken

MAY 7, 2021

Takeaway: Focus on ease-of-use and explore how to break down the wall between your business and your target audience. . Shopping cart abandonment is a common practice in the e- commerce sphere and you can reduce such instances by using a chatbot on your site. WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

Customer Experience 59

Customer Experience Checkout Business Communication Fulfillment 59