Remove Beauty and Health Remove Customer Experience Remove Store Layout
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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

Marie Kloor and her firm, Hydra Health , are focused on changing that. Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints.

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How Sephora’s new stores bridge the gap between online and in-person retail

Inside Retail

After unveiling its renovated Melbourne Central store earlier this month, French beauty giant Sephora is now gearing up to open the doors to its new store in Sydney’s Westfield Miranda shopping centre. It strives to stay at the forefront of beauty retail with its fully integrated omnichannel shopping experience.

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Why retailers view CX as a ‘nice-to-have’ rather than a core driver of revenue

Inside Retail

In 2025, retail is definitely a battleground where the customer experience (CX) can make or break a brand. In an industry where 86 per cent of consumers are willing to pay more for a great experience, yet only 22 per cent feel that retailers truly understand their needs, the gap between expectation and execution is massive.

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Why local retail communities are important, and how retail design can encourage community retailing.

Retail Focus

Many brands have been particularly attentive to strengthening their community relations during and after the global health crisis (COVID-19). Other brands, such as LuluLemon or Huda Beauty, have invested in the power of digital to grow a following and establish an engaged community.

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Maximizing Sales with Effective Retail Shelving

CJ Retail Solutions

An effective retail shelving layout should consider factors such as traffic flow, product visibility, and customer convenience. Organizing and categorizing products on retail shelves can improve customer experience and make it easier for them to find what they need. What are the different types of retail shelving?