Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

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Merchant Services Fulfillment Checkout Location 264

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail TouchPoints

OCTOBER 16, 2020

Does your order fulfillment strategy live up to your customers’ expectations? Delivery transparency : Real-time updates about location and shipping status notifications. Merchants are contending to meet a tectonic shift in online shopping behavior. Don’t hesitate to enhance your overall fulfillment strategy using technology.

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Shipping Merchant Services Fulfillment Checkout 287

Inside Retail

MAY 29, 2023

Joined by his management team, McMillon met with suppliers, merchants, grantees, artisans and MSMEs (micro and small to medium enterprises) across the company’s programs, such as Walmart Sourcing, Walmart Vriddhi, Flipkart, PhonePe, Walmart Marketplace, Walmart Global Tech In India and Walmart Foundation.

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Merchant Services Payment Services Wholesale Fulfillment 130

Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. On average, it costs $33, or 66%, of the price of a $50 item for retailers to process a return, up from 59% last year, Optoro estimates. . during the returns process. Free returns alone aren’t enough, though.

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Returns Merchant Services Drop-Shipping Shipping 305

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. However, there are other dynamics at play that will impact seasonal results.

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Merchant Services Payment Services Promotions Location 266

Retail TouchPoints

SEPTEMBER 8, 2023

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. As they begin to address these expectations, many retail IT teams are finding that the process is costly and complex. The real complexity comes when we are looking at thousands of SKUs.

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Merchant Services Shipping Fulfillment Markdowns 226

Retail TouchPoints

MARCH 17, 2022

Convenience store retailer Casey’s will host in-person hiring events March 23 and 24 at its more than 2,400 stores to fill 5,000 positions. Walmart has open positions across multiple segments of the company, including merchants, marketers, pharmacists, optometrists, software engineers, data scientists, distribution, store and club managers.

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Merchant Services Payment Services Promotions Management 261

Retail TouchPoints

MARCH 24, 2022

The cost of returns keeps ecommerce operators awake at night — so much so that some large retailers have adopted a “just keep it” policy towards certain purchases, opting to issue a refund without asking for the merchandise back (a trend that may prove unsustainable for both margins and the environment if consumers come to expect it).

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Returns Drop-Shipping Merchant Services Shipping 312

Retail TouchPoints

DECEMBER 14, 2022

The partners piloted the program in select geographies this fall and are now expanding to offer nationwide delivery from more than 900 of Kroger’s sushi locations and 1,600 floral locations in under one hour. Then, in 2018, the retailer launched its own internal delivery service featuring nearly 55,000 items. in a statement.

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Merchant Services Grocer Location Consumer 259

Retail TouchPoints

DECEMBER 6, 2021

In the last year, startups such as Jokr , Gorillas and GoPuff have left legacy delivery services like Uber Eats and Instacart scrambling to keep up in the speed wars. To start, ultra-fast deliveries will be offered from a new DashMart location in Chelsea, with more locations and partners coming over the next few months.

Merchant Services 291

Merchant Services Location Planning Consumer 291

Inside Retail

SEPTEMBER 11, 2021

Speedy delivery is the name of the game for supermarket retailers all over the world right now, as major chains invest in micro fulfilment centres and explore dark stores in an effort to keep up with customers’ rising expectations during the pandemic. We set up DMWs, which are located near residential communities or office buildings.

Payment Services 130

Payment Services Merchant Services Fulfillment Marketing 130

Retail TouchPoints

NOVEMBER 11, 2021

16, Kristin Shane, SVP Merchandising at PetSmart , and Gayitri Budhraja, Chief Brand Officer of e.l.f. On the diversity, equity and inclusion front, Stephen Wicks of BlackBusinessList.com and Deborah Biddle, Founder and Chief Consultant of The People Company, will examine the state of how DE&I strategies are executed at the store level.

Merchant Services 316

Merchant Services Payment Services Consumer Beauty and Health 316

Inside Retail

FEBRUARY 15, 2022

The pandemic continues to influence customer purchasing priorities and penetration in the omnichannel environment, which is affecting assortment mix and demand at each location. This is creating new challenges for retail operations, including a particular demand for agile merchandise planning and supply-chain processes.

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Planning Merchant Services Fulfillment Department Stores 130

Retail TouchPoints

DECEMBER 14, 2020

COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of the pandemic to the unprecedented ecommerce rush of the holiday season. I think that there’s plenty of inventory — it’s just a different mechanism to get it there. ”. “I

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Shopping Merchant Services Fulfillment Returns 305

A1 Retail

SEPTEMBER 1, 2022

The additional service will allow JD Group customers to make charitable donations to the JD Foundation, specifically the Together We Can project, as part of their payments journey through Pennies’ charity box. Pennies is a leading fintech charity, that offers a digital charity box option that can be integrated into the point of sale.

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Merchant Services Payment Services Point of Sale Outdoor 52

Retail TouchPoints

JUNE 10, 2020

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

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Returns Merchant Services Drop-Shipping Accessories 152

Retail TouchPoints

OCTOBER 29, 2020

While many stores have been closed and people are stuck at home, shoppers have turned to their devices to get the products they wanted, and that is expected to continue during the holidays. The common denominator at the core of this fraud is stolen information found and sold on underground marketplaces.

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Merchant Services Accounting Shipping Returns 154

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE. Normally, apparel returns are roughly 7.5%

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Returns Merchant Services Department Stores Shipping 333

Retail TouchPoints

AUGUST 10, 2020

For example, a CSCO was a function you’d only see in business environments where there was a clear inbound raw materials to finished goods process. A CSCO can provide visibility within the supply chain process, as well as designate measurable KPIs to communicate across an entire business. Embracing Technology.

Merchant Services 155

Merchant Services Customer Experience Returns Fulfillment 155

Storis

JANUARY 22, 2024

Furniture Market is valued at $244 billion by Statista, with a projected five-year CAGR of 3.91%. Retailers are also offering services within their spaces. Netflix itself is opening retail locations aligned with its latest shows. Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services.

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Home Furnishings Payment Services Merchant Services Fulfillment 52

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. If services involve remote assistance, e-tailers should evaluate the software they are putting into use. Payment Modes: Today, consumers use multiple payment modes for online shopping.

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Merchant Services Payment Services Returns Inventory Management 96

M19 Retail

OCTOBER 17, 2023

Alterra Mountain Company, a leading name in the world of year-round mountain destinations , is now live on Mi9 Platform at Stratton in Vermont, the first of several resorts. The Mi9 Retail Platform will prove its value by supporting operations at scale across our merchandise management, store operations, and warehouses.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

DECEMBER 13, 2023

The panel of experts are: Nikki Baird, VP of Strategy for Aptos ; Jamie Cornelius, Executive Creative Director at ChangeUp ; Mardi Najafi, VP of Retail Strategy & Design at Figure3 ; and Melissa Gonzalez, Principal at MG2. Gonzalez: The community-driven aspect is a big part of it.

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 293

Retail TouchPoints

OCTOBER 20, 2020

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. Dave Coles, Senior Partner Manager of eCommerce, Pinterest “Our thinking is that the value unlock is at the start of the customer journey with the discovery and automation phase. Shoppers need more than just a fast, convenient purchase at the best price.

Merchant Services 150

Merchant Services Shopping Consumer Business Communication 150

Retail TouchPoints

JULY 17, 2020

Deloitte looked at seven trends in its The future is coming … but still one day at a time report, both in terms of where the industry stood at the start of 2020 and what it looks like midway through a turbulent year. The pandemic also may accelerate retailers’ embrace of smaller stores located closer to shoppers’ homes.

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Retail Trends Apparel Fulfillment Merchant Services 132

Independent Retailer

JANUARY 17, 2023

The dropshipping company is paid for the merchandise, and retailers collect payment from the shopper, adding a healthy profit margin. Since product costs are low, you can price your merchandise at market value and run a profitable business. Orders can be processed in a few clicks, too. Provide Great Customer Service.

Wholesale 76

Wholesale Merchant Services Drop-Shipping Payment Services 76

Mass Relators

APRIL 28, 2022

With [Amazon Web Services] growing 34% annually over the last two years, and 37% year-over-year in the first quarter, AWS has been integral in helping companies weather the pandemic and move more of their workloads into the cloud. with the first location in Mill Creek, Washington. That was due to a $7.6 and Sherman Oaks, California.

Checkout 52

Checkout Merchant Services Fulfillment Location 52

Retail TouchPoints

SEPTEMBER 12, 2023

The pandemic made “supply chain” a commonplace term, and now Amazon wants to make it a commonplace service. It typically involves manufacturing, global and local logistics, storing products in bulk and distribution to multiple sales channels — and then fulfillment and that last-mile delivery that FBA offers.”

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Merchant Services Fulfillment Inventory Management Location 298

Retail Times

MARCH 30, 2021

Many causes of stockouts can be prevented by taking steps to better understand your business and products, and by refining your store’s processes. Such discrepancies can lead to merchants mistakenly thinking that they have an item in stock when they don’t, so they end up re-ordering the wrong products or quantities.

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Merchant Services Inventory Management Management Shrinkage 98

Inside Retail

AUGUST 30, 2022

We look at some of the strategies we’re more regularly discussing with our retail industry clients. According to CommBank data 2 , online turnover across our merchant base has grown 18.2 Customer at the centre. This is something we focus on at CommBank. 2 CommBank Merchants data – Industry Performance Dashboard.

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Merchant Services Payment Services Target Market Accounting 26

Retail TouchPoints

AUGUST 13, 2021

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. The company sees itself sitting squarely in the center of the pack, catering primarily to mid-size businesses with $1 to $50 million in online revenue.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Rangeme

JULY 29, 2022

What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . 3 Unexpected Benefits of Fast Fulfillment. What Fast Fulfillment Means to Retail Partners.

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Fulfillment Merchant Services Drop-Shipping Shipping 52

Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. The rise of BNPL is in many ways a case of the right product at the right time.

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Merchant Services Payment Services Consumer Point of Sale 271

Small Biz Trends

APRIL 15, 2021

Besides having a brick-and-mortar shop, going online to offer your products and services comes with lots of opportunities for your business. An eCommerce platform is a software application that helps businesses sell products and services online. Top 12 Ecommerce Software Options for Small Business.

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Merchant Services Payment Services Drop-Shipping Shipping 122

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. They’re not just about ringing up transactions; they’re integral in informing actionable insights,” said Benjamin Bond, Principal at Kearney in an interview with Retail TouchPoints.

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Point of Sale Merchant Services Payment Services Checkout 240

Retail TouchPoints

DECEMBER 13, 2022

The service will be the latest addition to the FedEx Returns portfolio, which also includes printer-less and package-less return options at more than 10,000 locations nationwide. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office. of all U.S.

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Returns Merchant Services Drop-Shipping Fulfillment 124