Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. Additionally, businesses can solicit private feedback through the app to better improve operations and customer service.

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Merchant Services Payment Services Customer Experience Consumer 225

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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Merchant Services Payment Services Customer Experience Point of Sale 130

365 Retail

DECEMBER 12, 2023

Taken together, these merchant signings represent thousands of new places that now accept American Express Card payments. The total number of accepting UK locations has grown by almost a third (30%) year-on-year. The Shop Small Offer is fully funded by American Express at no cost to merchants.

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Merchant Services Payment Services Checkout Supermarket 63

Retail TouchPoints

OCTOBER 26, 2023

Happy Returns offers box-free, label-free returns for more than 800 merchant partners at over 10,000 locations across the U.S. The company was acquired by PayPal a little over two years ago as part of PayPal’s ambition to expand beyond payments and become a “ digital commerce enablement engine.”

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Retail TouchPoints

SEPTEMBER 30, 2021

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. The Staples partnership increases the number of the company’s Return Bars to more than 3,800 locations.

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Retail TouchPoints

MARCH 12, 2024

Each participating location will have dedicated displays merchandised by Claire’s in their seasonal sections. “As As a one-stop destination for everyday needs, Walgreens services millions of people every day,” said Ryan Vero, CEO at Claire’s in a statement.

Merchant Services 260

Merchant Services Jewelry Accessories Fashion 260

Retail Minded

MARCH 29, 2024

Whether opening new locations, renovating existing stores, or investing in technology and inventory, retail expansion requires significant capital investment. They include: Merchant Cash Advances: MCA gives businesses quick capital depending on the percentage of future credit card sales.

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Finance Merchant Services Payment Services Boutique 95

Inside Retail

MARCH 25, 2024

Shopify – the commerce platform powering 25 per cent of online retail in Australia – is equally proficient at managing in-store retail transactions, making it the go-to supplier of solutions for retailers transacting across multiple channels. In this day and age, that is pretty much every Australian retailer.

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Inside Retail

MARCH 19, 2024

Shopback’s decision to terminate its buy now pay later (BNPL) service in Malaysia and Singapore has sparked discussions and raised pertinent questions about the future of digital payment solutions in the region. For merchants, it means increasing basket sizes, which makes it a win-win situation for all involved,” he opined.

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Retail TouchPoints

JANUARY 19, 2024

For retailers, they must start at the top, working to identify leaders capable of driving innovation and attracting top-tier talent. Establishing a tech-driven culture at all levels of leadership fosters a shared commitment to leveraging data, analytics and automation for operational enhancement and superior customer experiences.

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Payment Services Merchant Services Customer Experience Consumer 339

Inside Retail

MARCH 21, 2022

Automate your shipping process. An employee who would spend most of their time processing shipping labels can now focus on customer service, marketing, or other business activities. ShipStation now offers discounted rates, so there’s more added value and convenience for the merchants. Take advantage of shipping discounts.

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Shipping Merchant Services Payment Services Accounting 246

Retail TouchPoints

MAY 31, 2022

There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G Here are five places where 5G-enabled experiences/solutions are either being tested or have already been deployed at retail. What is 5G, Really?

Merchant Services 352

Merchant Services Checkout Shrinkage ATS 352

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns network currently includes more than 2,600 drop-off locations in 1,200+ metro areas across the U.S. Terms of the deal were not disclosed.

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Merchant Services Returns Payment Services Checkout 160

Retail TouchPoints

APRIL 27, 2021

FedEx and Adobe have entered a multi-year collaboration that will begin with the integration of Adobe Commerce with ShopRunner, an ecommerce platform and subsidiary of FedEx Services. The partnership was forged to help retailers better manage their shipping and logistics and allow them to offer an improved last-mile delivery experience.

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Merchant Services Drop-Shipping Payment Services Shipping 147

Retail TouchPoints

MAY 2, 2023

The retailer started closing 250 locations earlier this year, pursuant to its plan to exit Chapter 11 with a much smaller footprint, and began the process of shuttering the remaining locations on May 1. The off-price retailer also obtained a commitment from Invictus Global Management to provide $51.5

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Merchant Services Finance Location Planning 231

Retail TouchPoints

FEBRUARY 7, 2024

and European merchants access to sell on its marketplace, which had previously only been open to China-based merchants. Temu also said that it has access to local warehouses in both regions but didn’t share details on their locations or capacity. and Europe who order from merchants in their own region. Temu made its U.S.

Merchant Services 250

Merchant Services Apparel Shopping Fashion 250

Retail TouchPoints

SEPTEMBER 27, 2023

Dropit layers AI technology into existing fulfillment systems to empower merchants to use real-time data that powers dynamic decision-making to balance inventory, optimize sourcing and streamline returns. Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities.

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Returns Merchant Services Fulfillment Inventory Management 243

Retail TouchPoints

SEPTEMBER 6, 2022

At the same time, just to complicate things further for retailers, Gen Z actually likes to shop in physical retail stores, according to the study. They want shopping to be fast and fun — less of a process. It is critical to provide consumers the right offer at the right time in the right location.

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Merchant Services Payment Services Finance Shopping 272

Retail TouchPoints

AUGUST 3, 2020

Store closing sales began at 19 of Lord & Taylor’s 38 locations that day. A joint venture of Hilco Merchant Resources and Gordon Brothers is conducting the liquidation. The clothing rental subscription service purchased Lord & Taylor from Hudson’s Bay Company in November 2019.

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Merchant Services Payment Services Location Store Operations 297

Secure Retail

JANUARY 22, 2024

Secure Retail is pleased to announce the acquisition of (STS), a market leading UK-based payments acceptance software specialist. STS’s modular approach means that these solutions can be used individually in their own right or as part of a broader integrated payments system.

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Merchant Services Payment Services Management Marketing 64

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. Apart from cash, modern PoS systems should allow credit card and mobile wallet payments, as well as those made online in web stores.

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Merchant Services Payment Services Inventory Management Management 52

Retail TouchPoints

AUGUST 16, 2022

Since these users make up a significant portion of customers, merchants cannot overlook this demographic. One report states that more than 60% of marketers confess to having no preparation to block fraud via mobile marketing, making mobile systems another area that merchants must consider when developing fraud precautions.

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Merchant Services Consumer Payment Services Location 253

Retail TouchPoints

SEPTEMBER 16, 2022

Seller agreements that penalize companies if their goods are available for a lower price through a non-Amazon platform are at issue. Amazon counts more than 160 million members of its Prime service and approximately 25 million are located in California. In the U.S.,

Merchant Services 231

Merchant Services Checkout Consumer Returns 231

Retail TouchPoints

MARCH 22, 2024

DoorDash and Wing first teamed up in Australia in 2022 in a partnership that has since expanded to three locations in Queensland with over 60 participating merchants. Now, when DoorDash customers with an eligible address in Christiansburg place a qualifying order from the Wendy’s located at 2355 N.

Merchant Services 162

Merchant Services Fulfillment Checkout Location 162

Retail TouchPoints

JULY 20, 2022

In short, consumers are now looking for more unique shipping perks from online merchants, and meeting these demands will present an opportunity to differentiate. Another option is enabling consumers to pick whether they prefer a home delivery or delivery to another safer location, such as their office, for specific goods.

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Shipping Merchant Services Payment Services Consumer 324

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. However, there are other dynamics at play that will impact seasonal results.

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Merchant Services Payment Services Promotions Location 265

Inside Retail

MAY 29, 2023

Joined by his management team, McMillon met with suppliers, merchants, grantees, artisans and MSMEs (micro and small to medium enterprises) across the company’s programs, such as Walmart Sourcing, Walmart Vriddhi, Flipkart, PhonePe, Walmart Marketplace, Walmart Global Tech In India and Walmart Foundation.

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Merchant Services Payment Services Wholesale Fulfillment 130

Retail Bound

APRIL 13, 2024

From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Drop Shipping Model Drop shipping is where a retailer markets a product, collects payment from the customer, and then orders the item from a supplier/wholesaler.

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Drop-Shipping Shipping Merchant Services Payment Services 98

Clover - Retail

APRIL 18, 2024

Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer. Retailers make a profit by selling the product at a higher price than what manufacturers/wholesale merchants sell it to them for.

Merchant Services 52

Merchant Services Drop-Shipping Payment Services Wholesale 52

Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. On average, it costs $33, or 66%, of the price of a $50 item for retailers to process a return, up from 59% last year, Optoro estimates. . during the returns process. Free returns alone aren’t enough, though.

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Returns Merchant Services Drop-Shipping Shipping 305

Retail TouchPoints

APRIL 8, 2022

Some of the latest include a price optimization tool for online sellers, AR try-on for beauty products and advanced data insights for merchants. But there is one big difference between Google and the leading online marketplaces— Google offers all this to merchants for free. Our role is really to just facilitate that connection.”.

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Merchant Services Shopping Advertising Shipping 277

Retail TouchPoints

JANUARY 3, 2024

Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with the promise of hundreds more launching soon. These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

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Returns Drop-Shipping Merchant Services Fulfillment 147

Inside Retail

JANUARY 10, 2024

Regional service station and cafe operator Bowser Bean has been tackling industry concerns including skills shortages and the changing role of service stations through a new training program. The new training provides “an excellent way” for petro-convenience merchants and food enterprises to find and train new management.

Merchant Services 130

Merchant Services Management Location Consumer 130

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics. Monitor your brand for impersonation.

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Merchant Services Accounting Payment Services Returns 285

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Retailers are overly focused on quelling fraud at the expense of building customer relationships — which is their most foundational need for survival, growth and long-term success.

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Merchant Services Returns Shipping Payment Services 270

Retail TouchPoints

OCTOBER 16, 2023

But at the same time merchants’ margins are being squeezed, making intelligent pricing and promotions strategies even more critical for success. With a robust AI solution, they can price items more granularly, based on location, market conditions and competitors’ strategies.

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Markdowns Promotions Merchant Services Marketing 318

Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. We’ll look at some of the top POS solutions currently available for this article.

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