Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. Digital Service (USDS).

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Retail TouchPoints

JANUARY 18, 2022

The solution is designed to help solve cross-border commerce challenges across product sourcing, selling and logistics for merchants in both the U.S. The platform also aims to help retailers begin selling across borders within three to four weeks , with tools such as expedited onboarding, end-to-end fulfillment from JD’s U.S.

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Retail TouchPoints

OCTOBER 7, 2022

Since moving to digital in 2016, we’re always looking for innovative ways to serve our readers,” said Campbell Price, Ecommerce Director at The Independent in an interview with Retail TouchPoints. Then the merchant takes over for fulfillment, logistics and so on.”.

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Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. Dropit layers AI technology into existing fulfillment systems to empower merchants to use real-time data that powers dynamic decision-making to balance inventory, optimize sourcing and streamline returns.

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Inside Retail

MARCH 25, 2024

Shopify – the commerce platform powering 25 per cent of online retail in Australia – is equally proficient at managing in-store retail transactions, making it the go-to supplier of solutions for retailers transacting across multiple channels. In this day and age, that is pretty much every Australian retailer.

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Retail TouchPoints

MAY 24, 2021

In another sign of the global growth of buy now, pay later services, Zip Co Ltd. Twisto holds a European Payment Institution license, enabling the provision of payment serves across all EU member states, subject to regulatory consents. More than one million customers and 14,000 merchants have transacted on the platform. “We

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Retail TouchPoints

OCTOBER 26, 2023

Happy Returns offers box-free, label-free returns for more than 800 merchant partners at over 10,000 locations across the U.S. The company was acquired by PayPal a little over two years ago as part of PayPal’s ambition to expand beyond payments and become a “ digital commerce enablement engine.”

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Retail TouchPoints

JANUARY 10, 2023

based Amazon merchants at the end of January. Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. The offering was previously only available by invitation. and the honest answer is, maybe.

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Retail TouchPoints

JUNE 28, 2023

The delivery platform unveiled a series of major updates and service additions at its first-ever product showcase on June 27, 2023, including search and shopping features to help consumers find and buy whatever they are looking for (well beyond just meals), and a new integrated rewards program for merchants.

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Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

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Retail TouchPoints

OCTOBER 20, 2023

In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.

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Retail Bound

APRIL 13, 2024

From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Drop Shipping Model Drop shipping is where a retailer markets a product, collects payment from the customer, and then orders the item from a supplier/wholesaler.

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Retail TouchPoints

OCTOBER 7, 2021

The key expansions include Target adding Sezzle and Affirm to its payment options; Simon enabling Klarna for interested merchants at any of its shopping centers; and FreedomPay integrating Klarna into its platform to provide more brick-and-mortar retailers access to BNPL options.

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Retail TouchPoints

MAY 31, 2022

There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G Here are five places where 5G-enabled experiences/solutions are either being tested or have already been deployed at retail. What is 5G, Really?

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Retail TouchPoints

JANUARY 20, 2022

The invitation to Indian retailers will initially include only a select number of participants, adding to existing merchants including Delphi Leather India , Mahi Exports , Touchstone Gems & Jewelry and Welspun. A dedicated Cross Border Trade team has been set up in India to help sellers onboard and grow on the platform.

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Retail TouchPoints

SEPTEMBER 5, 2023

Jason Del Rey is a veteran business journalist who spent a decade at Recode reporting on Amazon , Walmart and how technology is transforming retail. Through in-depth reporting and interviews with employees and executives, the book offers an inside look at the companies’ “bare-knuckle power struggle.” 8 division ?

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Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

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Inside Retail

MAY 29, 2023

Joined by his management team, McMillon met with suppliers, merchants, grantees, artisans and MSMEs (micro and small to medium enterprises) across the company’s programs, such as Walmart Sourcing, Walmart Vriddhi, Flipkart, PhonePe, Walmart Marketplace, Walmart Global Tech In India and Walmart Foundation.

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Retail Minded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. Investment behind the ‘buy button’ into retail operations (26%) and online payments (24%) also score highly on merchants’ wish lists. Customer service (28%).

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Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. Here’s a look at some of those initiatives and where Wish is focusing next: 1.

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Retail TouchPoints

JULY 10, 2023

And there’s plenty of money at stake. Retailers are discovering the power of generative AI for streamlining the process of onboarding new products for ecommerce product catalogs, using AI models trained on a wealth of specific product data. Global ecommerce sales, representing 22% of all retail sales, could increase to $5.4

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Retail TouchPoints

OCTOBER 16, 2020

Does your order fulfillment strategy live up to your customers’ expectations? Merchants are contending to meet a tectonic shift in online shopping behavior. If you’re falling behind on order fulfillment because of the current processes that are in place, then change them! Speeding up of order processing and fulfillment.

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Retail TouchPoints

DECEMBER 7, 2023

ContextLogic , the parent company of discount shopping app Wish , has launched a new third-party logistics service for non-Wish merchants called WishPost Smart Parcel. At launch, WishPost Smart Parcel supports shipments from China to destinations in the UK, France, Germany, Switzerland, Belgium, the Netherlands, Japan and the U.S.

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Wiser

OCTOBER 30, 2023

Understanding the dynamics of pricing in the eCommerce landscape is critical for any online merchant. Contrary to popular belief, merchants can secure the Buy Box without necessarily offering the lowest price. Therefore, securing the Buy Box at higher rates demands a comprehensive and nuanced strategy.

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Retail TouchPoints

MARCH 22, 2024

DoorDash and Wing first teamed up in Australia in 2022 in a partnership that has since expanded to three locations in Queensland with over 60 participating merchants. Now, when DoorDash customers with an eligible address in Christiansburg place a qualifying order from the Wendy’s located at 2355 N.

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Inside Retail

OCTOBER 19, 2021

New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history. In a recent report , Riskified looked at the impact of the recent shift to e-commerce on fashion retailers.

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Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. On average, it costs $33, or 66%, of the price of a $50 item for retailers to process a return, up from 59% last year, Optoro estimates. . during the returns process. Free returns alone aren’t enough, though.

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Retail TouchPoints

MAY 8, 2023

pullback in online spending contributed to a 2% year-over-year drop globally, although growth rates remained higher in smaller markets like the Middle East and Africa, at 21% , and in Latin America, which saw 7% growth. “If And how are you giving them a value-added product or service for being loyal to you?

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Retail TouchPoints

JULY 15, 2020

When retail historians compile the definitive chronicle of this era, they will recall something remarkable: as merchants across the nation responded to the COVID-19 outbreak by shifting more operations online, two years’ worth of e-Commerce growth got crammed into two weeks. How to explain that paradox? I would point to a couple of reasons.

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Mass Relators

APRIL 20, 2022

SEATTLE — Amazon Prime will soon offer members to get perks like free delivery even when they are shopping from other online merchants. “We Members will have the flexibility to shop from merchants directly, all while enjoying the fast, free delivery, seamless checkout, and easy returns they’ve come to know and love from Amazon.”.

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Inside Retail

SEPTEMBER 21, 2021

With more consumers shopping online than ever before, thanks in part to the pandemic, which has seen more than 80 per cent go online to buy , it’s more important than ever to have the right shipping process in place. . Shipping options such as delivery redirection, conversational commerce, and flexible payment, are now becoming standard.

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Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

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Retail TouchPoints

JANUARY 3, 2024

Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with the promise of hundreds more launching soon. These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

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Retail TouchPoints

OCTOBER 4, 2023

There is, however, a huge opportunity for retailers that have the right offer, on the right product, at the right time. The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years.

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Retail TouchPoints

JULY 7, 2020

Uber will launch a grocery delivery service through the Uber and Uber Eats app in partnership with the grocery delivery startup Cornershop. Orders placed on Uber and Uber Eats will be facilitated and delivered by Cornershop team members, and shoppers will be able to follow their purchase through every step of the delivery process.

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Retail TouchPoints

SEPTEMBER 8, 2023

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. As they begin to address these expectations, many retail IT teams are finding that the process is costly and complex. The real complexity comes when we are looking at thousands of SKUs.

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Inside Retail

NOVEMBER 28, 2022

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab. Higher customer expectations .

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