Retail TouchPoints

JANUARY 29, 2021

For Vietnamese retail management firm Au Chau Fashion and Cosmetic Company (ACFC) , the rapid adoption of online shopping spurred by COVID-19 store closures offered an opportunity to beef up the omnichannel experience across its suite of international brands. . ”

Inventory Management 264

Inventory Management Management Payment Services Promotions 264

Retail TouchPoints

NOVEMBER 17, 2023

The letdown customers experience when their orders don’t arrive on time, or at all, results in uncertainty and distrust that’s difficult — if not impossible — to remedy. In manufacturing, product substitution can be a valuable tool for optimizing inventory management.

Customer Experience 264

Customer Experience Inventory Management Fulfillment Inventory Turnover 264

365 Retail

DECEMBER 8, 2021

According to Google, online sales throughout November and December can account for up to 30% of a company’s annual sales, while peak shopping dates such as Black Friday deliver upwards of three times more traffic for online retailers. Minimising disruption during peak. The power of automation .

Inventory Management 52

Inventory Management Management Fulfillment Supply Chain Management 52

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. In fact, last peak season, at least 10% of orders were returned each week from November 2022 to mid-January 2023, per Salesforce data, as U.S.

Fulfillment 309

Fulfillment Returns Shipping Promotions 309

Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Want to Expand Back-to-School Shopping Baskets? in an interview with Retail TouchPoints. “I

Shopping 288

Shopping Consumer Planning Inventory Management 288

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. Details matter, from the initial landing page to order fulfillment through to delivery and aftercare.

Fulfillment 242

Fulfillment Dead-Stock Customer Experience Inventory Management 242

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

JUNE 27, 2023

This allows brands to get their products to Walmart, eBay, Amazon and other channels at an unprecedented pace, and retailers can delight their customers with new products faster. Empower intelligent inventory management. Today’s inventory management teams host a large volume of commerce transaction data.

Inventory Management 279

Inventory Management Management Fulfillment Marketing 279

Inside Retail

JANUARY 11, 2022

Retailers are now investing significant resources into logistics, deploying the latest inventory management systems, automating warehouses and hiring hundreds of hardworking staff in an effort to pick, pack and ship online orders as quickly as possible. Using this stock to fulfil online orders is known as ship-from-store. .

Fulfillment 200

Fulfillment Shipping Inventory Management Location 200

Inside Retail

SEPTEMBER 25, 2023

Venturing beyond the traditional retail sphere, the group has also made its mark in travel retail, securing its place as the master concessionaire for fashion & accessories at Jakarta’s Airport In Indonesia. Retailers are actively investing in enhancing their online presence and implementing seamless online shopping experiences.

Inventory Management 130

Inventory Management Fulfillment Accessories Management 130

Retail TouchPoints

JUNE 29, 2021

NewStore’s combined cloud-based POS and order management solution will allow Faherty to bring together customer, order and inventory data into an omnichannel order management system. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “Our

Clienteling 179

Clienteling Inventory Management Checkout Fulfillment 179

Inside Retail

SEPTEMBER 27, 2022

For more than two years into the pandemic, digital transformation and investment accelerated, and customers increasingly turned to online shopping as an alternative to traditional shopping. . Look at groceries – during the pandemic more people had to buy their groceries online, but the preference there is still to buy in store.”. “A

Payment Services 320

Payment Services Fulfillment Advertising Inventory Management 320

Retail TouchPoints

SEPTEMBER 7, 2021

In previous years, much of the activity around grocery stores and robotics involved front-of-store processes, where autonomous mobile robots (AMRs) moved up and down aisles to scan inventory levels, clean floors or scan the area for spills. The shift in where robots will perform automated tasks can be attributed to two things.

Fulfillment 276

Fulfillment Inventory Management Returns Shopping 276

Retail TouchPoints

JULY 26, 2021

There are plenty of good reasons to sell direct, from higher margins to insulation from future pandemics, but succeeding at DTC requires a different set of skills than the B2B environment you’re used to. You can’t just repurpose your B2B website and add a shopping cart to turn it into a shopping platform.

Wholesale 279

Wholesale Payment Services Fulfillment Returns 279

Inside Retail

FEBRUARY 8, 2024

per cent at the end of FY23. Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. King has been on a 12-month rolling contract with Myer since 2018 and has decided to retire at the end of this financial year to return home to Florida to be with his family.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail Bound

APRIL 13, 2024

As Robert Gilbreath, VP of Marketing at ShipStation, a web-based shipping solutions provider, puts it, “Compared to splashy marketing campaigns and new product features, shipping isn’t exactly the sexiest topic. Strategic Considerations: Inventory management becomes paramount. ” says Gilmore.

Drop-Shipping 97

Drop-Shipping Shipping Merchant Services Payment Services 97

Retail TouchPoints

JANUARY 30, 2023

The pickup-only store does not allow in-store shopping; instead, the store serves as an onsite warehouse designed solely for stocking, storing and bagging groceries. As such, the store itself features a “completely reimagined” layout and inventory management system developed to enable “accurate and affordable grocery pickup in minutes.”

Grocer 312

Grocer Planning Supermarket Inventory Management 312

Inside Retail

MARCH 7, 2024

The brand was co-founded in 2014 by best friends Sarah Miller and Jessie Gargan, who were 23 and 26, respectively, at the time. They had met five years prior when Gargan hired Miller as a Christmas casual at Sportsgirl. We are prioritising building and maintaining customer loyalty programs,” Santic continued.

Boutique 130

Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

NOVEMBER 18, 2021

Holiday shopping season is upon us. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. But this “new normal” requires retailers to have access to accurate inventory data — often across multiple channels, both in-store and online. Embrace the Need for Speed .

Supply Chain Management 264

Supply Chain Management Fulfillment Shipping Inventory Management 264

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4% Inventory management. With innovative inventory tools, retailers can always be sure the necessary goods are in stock in a particular store. from 2023 to 2030.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

MAY 31, 2022

5G is really three things — speed , latency and massive connectivity ,” said Michael Colaneri, a 30-year AT&T veteran who now leads the telecom’s retail business vertical. Here are five places where 5G-enabled experiences/solutions are either being tested or have already been deployed at retail. What is 5G, Really?

Merchant Services 354

Merchant Services Checkout Shrinkage ATS 354

Retail TouchPoints

JANUARY 20, 2022

The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We We obsessed over designing a shopping experience focused on helping customers find great looks, and it led us to create Amazon Style,” said a company blog announcing the new store format.

Payment Services 260

Payment Services Apparel Inventory Management Department Stores 260

Retail TouchPoints

JULY 22, 2022

The upgrades are aimed at benefiting retailers as well as customers. Some of the planned improvements include barcode scanning, more efficient inventory management, easier options for adding product images and real-time support to fix any issues that come up.

Customer Experience 277

Customer Experience Merchant Services Inventory Management Grocer 277

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Inside Retail

NOVEMBER 6, 2023

Here are four key ways retailers can secure sales this season: Understand inventory Retailers need to have an accurate understanding of inventory. If retailers are to thrive this holiday season, they must improve inventory data and its visibility. Jamie Cairns is chief strategy officer at Fluent Commerce.

Shipping 130

Shipping Fulfillment Inventory Management Customer Experience 130

Retail Focus

SEPTEMBER 7, 2021

Ben Balfour, Business Operations Director at Advanced Supply Chain Group , shares top tips about how retailers can prepare their supply chains for a Black Friday and Christmas sales surge. Ben Balfour, Business Operations Director at Advanced Supply Chain Group. The first affects stock inventory management.

Inventory Management 147

Inventory Management Supply Chain Management Shipping Planning 147

Star Miconics

APRIL 12, 2024

Explore Star Labeling Solutions Understanding Omnichannel Commerce Omnichannel retail expands traditional in-store or digital shopping methods by connecting different points of engagement to create cohesive customer experiences. These smart labeling solutions have the features and flexibility to optimize omnichannel commerce.

Inventory Management 52

Inventory Management Fulfillment Point of Sale Management 52

Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Now, at the halfway point of the year, we thought we’d check in on how well our predictions have held up. 2022 certainly isn’t turning out how anyone thought it would.

Social Commerce 306

Social Commerce Inventory Management Fulfillment Shipping 306

I Vend

OCTOBER 10, 2023

Having the ability to predict the future, to know how shoppers are going to behave would make retailers as excited as a child finding a full Santa sack at the end of their bed on Christmas morning. How can retailers prepare for the increase in online shopping?

Checkout 98

Checkout Inventory Management Payment Services Returns 98

Retail TouchPoints

SEPTEMBER 1, 2023

That is driving the customer to come and shop, and now, we’re investing to make sure that when the customer comes to shop with us, either online or in store, that they don’t have to make the tradeoffs.” Now, the company is using the $1 billion to invest in improving: Digital capabilities.

Planning 256

Planning Merchant Services Inventory Management Consumer 256

Retail TouchPoints

JANUARY 3, 2024

This inconvenience can turn the simple task of returning a product into a burdensome chore, detracting from the overall shopping experience. There’s also a cost consideration for retailers: faster and more convenient returns mean products are restocked sooner, and customers who return items are more likely to shop again quickly.

Returns 278

Returns Drop-Shipping Customer Experience Customer Retention 278

Retail TouchPoints

JUNE 26, 2023

Groundbreaking at the time, but now sorely outdated, UPCs are finally getting a facelift and moving into the 21st century thanks to the GS1 Sunrise 2027 initiative. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. A true win-win!

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 285

Merchant Services Payment Services Promotions Location 285

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. How can retailers prepare for the increase in online shopping?

Checkout 98

Checkout Inventory Management Payment Services Returns 98

Inside Retail

JANUARY 24, 2023

In-store innovation Retailers continue to overhaul legacy systems and integrate in-store tech at pace, with one goal – a seamless customer experience. Retailers are sitting on a wealth of data that can be leveraged to predict behaviours, opening the door to personalised experiences that can be accessed at any brand touchpoint.

Fulfillment 130

Fulfillment Customer Experience Consumer Returns 130

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

Storis

APRIL 18, 2024

Customers expect a precise delivery date to be declared to proceed with a purchase both when shopping online and in-store. These calculations automatically tabulate precise and achievable fulfillment dates for your customer’s orders. Ambiguity just won’t cut it for today’s buyer.

Fulfillment 52

Fulfillment Home Furnishings Point of Sale Inventory Management 52