Retail TouchPoints

MAY 16, 2022

But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark. Many retailers and brands still believe, ‘There’s no other company out there like us,’” said Brendan Witcher, VP and Principal Analyst at Forrester. Selection alone is no longer a sufficient differentiator.

Specialty Retailers 325

Specialty Retailers Apparel Marketing Consumer 325

Rain Pros

AUGUST 4, 2023

In the world of specialty retail, where passion and a deep understanding of niche products and services meet, the quest for providing an exceptional shopping experience for your unique clientele becomes the heart and soul of every decision you make. POS payment processing plays an important role in this customer experience.

Payment Services 52

Payment Services Specialty Retailers Checkout Clienteling 52

Retail TouchPoints

JULY 16, 2020

“I think that that people are sort of leaning into the fact that we’re not going to get things to be the way that we want them as soon as we’d like,” said Ericka Podesta McCoy, CMO at Resonate in an interview with Retail TouchPoints. Contactless Is Important, But Don’t Let It End At Curbside Pickup. In fact, 50%.

Returns 306

Returns Apparel Store Layout Specialty Retailers 306

Medallion Retail

APRIL 5, 2025

If ambient lighting is 50 foot-candles (fc), for example, signs should be lit at 100, or even 150, fc. Color plays a large role in the creation of the shopper’s experience, from setting the mood to assisting with in-store navigation and wayfinding. ©1963-2025 Medallion Retail. ©1963-2025 Medallion Retail.

Beauty and Health 52

Beauty and Health Specialty Retailers Retail Trends Fashion 52

Retail TouchPoints

OCTOBER 12, 2021

Department stores, specialty retailers and luxury brands alike embrace these spaces to create wondrous experiences and inspire shoppers, and it is the design and creative teams that help bring these experiences to life. Submit your nomination now!

Returns 182

Returns Specialty Retailers Department Stores Planning 182

Retail TouchPoints

OCTOBER 5, 2023

Look closely at the latest crop of newly launched store brands in grocery and retail. Here, creating a mix of audience- or category-appropriate store brands is a fine strategy, allowing you to better connect with your diverse customer base. Todd Maute is a Partner at CBX , the New York-based brand strategy and design agency.

Grocer 263

Grocer Specialty Retailers Consumer Marketing 263

Retail TouchPoints

FEBRUARY 5, 2021

Omnichannel success always circles back to the customer centric philosophy — having a high level of real-time visibility and ensuring that products are in the right place at the right time to meet demand. Gene Bornac is Chief Strategy Officer at enVista. Post-Holiday Challenges. Creating a Frictionless Returns Process.

Payment Services 232

Payment Services Returns Specialty Retailers Promotions 232

Retail TouchPoints

JULY 30, 2020

The move from school supplies and apparel to hardware and computers wasn’t at all surprising to us,” Sides explained. Parents prioritizing the learn-from-home experience. However, what was interesting is the amount of money that’s going to be spent on things like subscriptions for educational services.

Merchant Services 316

Merchant Services Advertising Apparel Consumer 316

Retail TouchPoints

MARCH 2, 2022

Retailers large and small have transformed their businesses with the marketplace business model and technology. Walmart, Target, Home Depot and most big box retailers run their own successful marketplaces. This unique combination is used to deliver an all-encompassing customer experience.

Drop-Shipping 246

Drop-Shipping Shipping Specialty Retailers Management 246

Retail TouchPoints

MAY 21, 2024

This depth and breadth of insights available through network analytics make it an indispensable tool for retailers aiming to optimize their operations, enhance the customer experience and drive strategic growth in today’s competitive retail environment.

Inventory Management 264

Inventory Management Payment Services Store Layout Promotions 264

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

APRIL 2, 2021

That’s why now is an opportune time to evolve the antiquated perception of conventional customer relationship engagement as a bland, generic, linear journey. To deliver experiences, brands need to adopt a model that provides the exact message to every customer, on the right channel, and at the right time. Reimagining CRM.

Customer Experience 165

Customer Experience Specialty Retailers Marketing Spend Management 165

RETAIL MANAGEMENT SOFTWARE

JUNE 9, 2025

Overstock leads to: Higher storage costs Product obsolescence or spoilage More frequent discounts Reduced cash flow for new inventory As a result, this impacts specialty retailers and wholesalers alike, especially in fashion and seasonal categories where trends shift fast. However, in reality, it’s a silent drain.

Inventory Management 70

Inventory Management Management Markdowns Jewelry 70

Retail TouchPoints

MARCH 20, 2024

Global design and consultancy organization Arcadis (formerly CallisonRTKL) recently worked with Saks to reinvent its West Coast flagship experience. but the company also has worked with its portfolio of luxury clients on a range of new store designs and experiences.

Specialty Retailers 278

Specialty Retailers Department Stores Consumer Advertising 278

Retail TouchPoints

FEBRUARY 27, 2024

He’ll join a panel including Amy Jain, Co-founder and CEO of BaubleBar, and Justin Tichy, COO of Petco, to have a candid conversation around how they’re prioritizing “retail fundamentals” to grow efficiently and effectively. The store is at the Shops at Merrick Park in Coral Gables, Fla., Now we can distribute to them.”

Wholesale 264

Wholesale Fulfillment Consumer Specialty Retailers 264

Inside Retail

APRIL 28, 2025

Bhavani Mishra: Before joining Foodpanda, my career kicked off at [the global technology company] ABB as a product development and design engineer, where I gained hands-on experience in R&D and automation. Today, Foodpanda delivers a wide variety of food and retail options through hawker stalls, restaurants and Foodpanda shops.

Merchant Services 130

Merchant Services Specialty Retailers Grocer Customer Experience 130

Inside Retail

AUGUST 6, 2024

In Australia, nearly half of consumers (48 per cent) are now shopping online at least sometimes. Brick-and-mortar supermarkets remain hugely important, but retailers need to consider and accommodate changing consumer expectations. These principles help grocers think about the customer experience more holistically, from all angles.

Supermarket 130

Supermarket Grocer Specialty Retailers Customer Experience 130

Retail TouchPoints

SEPTEMBER 15, 2020

The funds will provide “additional liquidity and financial flexibility” for the specialty retailer to meet its obligations to vendors and execute its business plan, the company said in a release. Term loan lenders holding 97.8% Term loan lenders holding 97.8% Bankruptcy Code.

Payment Services 130

Payment Services Planning Specialty Retailers Store Operations 130

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Retail Statistics: The Big Picture. per year on average between 2016-2021.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Inside Retail

JULY 23, 2024

The long-anticipated deal between Saks Fifth Avenue and Neiman Marcus could create the ultimate department store behemoth at a time when legacy players are facing increased competition from luxury e-commerce companies and a new generation of high-end brands blending premium products with immersive experiences.

Department Stores 130

Department Stores Specialty Retailers Wholesale Shopping 130

Inside Retail

MARCH 26, 2024

Australian specialty retailer 99 Bikes has announced its B Corp certification as the business continues to backpedal from its $12.4 At the time, I was CFO of Flight Centre Travel Group’s Queensland operations and saw a ‘start-up’ operational business opportunity that combined a personal passion for riding, with a new career pathway.

Returns 130

Returns Planning Specialty Retailers Customer Experience 130

Mass Relators

APRIL 14, 2021

On average, participating retailers have seen their return on ad spend (ROAS) surpass $25, while store sales jumped 1.6% Catalina’s team of data scientists and analysts then utilizes advanced machine learning and artificial intelligence tools to generate millions of unique recommendations to create a true one-to-one customer experience.

Specialty Retailers 98

Specialty Retailers Grocer Returns Shopping 98

Inside Retail

JULY 19, 2022

The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. “We In his opinion, Ng believes that customer expectations have shifted and will continue to evolve.

Clienteling 130

Clienteling Supermarket Shopping Specialty Retailers 130

A1 Retail

FEBRUARY 5, 2025

The Perfume Shop celebrated the scent-sational new addition of another new and improved experiential store at The Perfume Shop, Unit NC5, 78 Merseyway Centre, Stockport, SK1 1PL. The Perfume Shops continuous expansions on new stores across the UK and re-fitting existing stores to ensure sustainability is always at the forefront.

Shopping 66

Shopping Specialty Retailers Customer Experience Management 66

Retail Prophet

FEBRUARY 13, 2025

For under $100USD Walmart shoppers could purchase a handbag that bore an uncoincidental resemblance to the storied Herms Birkin bag which, if it were the genuine article, would carry a price tag of at least $10,000USD assuming, that is, that you had the money and the requisite Herms purchase history to lay your hands on one. manufacturers.

Specialty Retailers 40

Specialty Retailers Consumer Planning Fashion 40

Theatro

MAY 4, 2022

Pharmacies, CVS, and Walgreens which collectively share 9.47% of the retail market, landed in the top 10 alongside retail giants, Walmart (12.67%), Amazon (10.4%), and Costco (4.65%), respectively. Inversely, low-touch customer approaches are more common in stores where consumers shop with minimal associate interaction.

Employee Engagement 73

Employee Engagement Specialty Retailers Retail Marketing Marketing 73

VMS

APRIL 23, 2021

(PRESS RELEASE) SARASOTA, FL – All Point, a specialty retail IT solutions company, has announced its Managed Retail Commerce offering, a new service that helps maximize the potential of unified commerce for retailers. Visit allpointretail.com for more information.

Management 52

Management Visual Merchandising Specialty Retailers Checkout 52

Star Miconics

JANUARY 10, 2024

In episode 38, “ RMH’s Blueprint on Retail Software Success ,” we had the pleasure of hosting Israel Morrison , Director of Sales & Marketing at Retail Management Hero (RMH), with our own Kate Orara, Partner Development Manager at Star Micronics. Want more industry news? Explore the Star Blog

Point of Sale 52

Point of Sale Specialty Retailers Apparel Management 52

Retail Bound

MARCH 7, 2023

When it comes to offline retail sales, one of the most popular retail channels is still brick-and-mortar stores. Retail stores is by far the largest retail market segment at $6.5 A second retail channel product manufacturers should look at is catalog companies.

Payment Services 52

Payment Services Specialty Retailers Marketing Shopping 52

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 26, 2024

In the dynamic world of arts and crafts retail, staying ahead of the competition requires more than just unique products and creative displays. An efficient Point of Sale (POS) system can significantly streamline operations, enhance customer experience, and boost your bottom line. Here are the essential features to look for: 1.

Payment Services 52

Payment Services Inventory Management Checkout Promotions 52

RETAIL MANAGEMENT SOFTWARE

AUGUST 26, 2024

It requires the right tools to streamline operations, manage inventory, and ensure a smooth customer experience. Ensure your POS system supports barcode scanning to speed up transactions and reduce errors at the checkout counter. Happy customers are more likely to return and spread positive word of mouth about your store.

Payment Services 52

Payment Services Inventory Management Checkout Management 52

Storis

JANUARY 22, 2024

The State of the Home Furnishings Industry With abundant opportunity, let’s explore how market and consumer behavior position retailers for success. “Retail technology is nothing if not everchanging. Yet the industry continues to adapt and innovate to consistently create a seamless customer experience.”

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Retalon

AUGUST 5, 2020

Only with the right retail industry performance metrics can they answer questions like: Do they have the right product mix? Is the right product getting to the right place at the right time? Choosing the right Key Performance Indicators (KPIs) to measure and benchmark retail performance is essential to answering those questions.

Inventory Turnover 41

Inventory Turnover Promotions Merchant Services Markdowns 41

Retail TouchPoints

APRIL 2, 2025

Customers are now searching for convenience above anything else. retail sales growth. At the same time, specialty retailers like Party City and Joann faced challenges. How can retailers survive the current shift and optimize their physical stores to better connect with customers?

Social Commerce 147

Social Commerce Customer Experience Specialty Retailers Fashion 147

Retail Geek

MAY 5, 2025

Jason [1:52]Finnish punishing ourselves we have 1 more episode which we would have watched tonight were it not for my appointment to record this podcast so my wife is angry at me and then I get to start catching up on on season 2 of vandor I’ve only seen the first episode. Jason [2:49]The big benefit and the actual for those.

Merchant Services 52

Merchant Services Payment Services Drop-Shipping Shipping 52

Inside Retail

FEBRUARY 17, 2025

Brands like Aritzia, Shein and Temu have become social media specialists at the heart of the customer experience and product development. Indeed, Shein and Temu are marketplace disruptors, offering a DTC experience online at unparalleled value. In the US alone, TikTok shop garnered 1.1

Payment Services 130

Payment Services Social Commerce Department Stores Fashion 130

365 Retail

MAY 27, 2022

Britain’s shopworkers and delivery drivers have been celebrated along with retail giants at the 27 th annual Retail Week Awards sponsored by Salesforce. Ascential’s Price & Promo Specialty Retailer was awarded to popular meal-kit company, Hello Fresh. The Retail Leader: Roger Whiteside, CEO of Greggs.

ATS 105

ATS Specialty Retailers Grocer Management 105