Remove ATS Remove Customer Experience Remove Shrinkage Remove Store Operations
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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience. There have been retailers opening more stores than those closing after the pandemic. Tractor Supply Co.

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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

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The Rise of Micro Markets in Airports

Retail TouchPoints

Having more kiosks for customers to check in at also allows staff to be more flexible. Micro markets often come with management software that can help airport employees in the food and beverage industry increase productivity and optimize operations. Understanding what customers want helps improve their overall experience.

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Inventory management for efficiency and experience

I Vend

At the same time, we’re seeing increasing stock outs, with 80% * of shoppers saying they saw a decline in stock levels in 2022. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Efficient use of store and warehouse resources –stock must be stored, moved and counted.

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Stop out of stocks denting your profits this holiday season

I Vend

Read more Retail operations are built on a number of interlocking processes, each of which feeds into, or from the others. Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform.