article thumbnail

5G in Retail: Creating the WOW factor

Retail TouchPoints

Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. There have been retailers opening more stores than those closing after the pandemic. 5G provides an alternate method to keep the store connected at all times.

article thumbnail

How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

The most common area in-store that retailers focus on to improve customer engagement is at the Point of Sale (POS). Implementing RFID technology at the POS enables an automated checkout since brands are able to accurately identify each item in the checkout process, transforming it into a faster, more accurate, and smoother transaction.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

article thumbnail

Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

The same retail security survey from NRF found that most retailers experience a shrinkage rate of around 1.4%, which is most often attributed to shoplifting, employee theft and ORC. Before joining the company in 2004, she was the Senior Director of Data Sciences at Washington Mutual and a pricing analyst for Circuit City.

article thumbnail

Stop out of stocks denting your profits this holiday season

I Vend

Read more Retail operations are built on a number of interlocking processes, each of which feeds into, or from the others. Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform.

article thumbnail

The Rise of Micro Markets in Airports

Retail TouchPoints

Having more kiosks for customers to check in at also allows staff to be more flexible. Micro markets often come with management software that can help airport employees in the food and beverage industry increase productivity and optimize operations. The inventory management features also help operators track any theft.

article thumbnail

Inventory management for efficiency and experience

I Vend

At the same time, we’re seeing increasing stock outs, with 80% * of shoppers saying they saw a decline in stock levels in 2022. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Efficient use of store and warehouse resources –stock must be stored, moved and counted.