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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

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3 Customer Experience Predictions for 2022

Frank Mayer

Read on to discover three customer experience predictions for the upcoming year. The Hybrid Shopping Experience. In short, now they can toggle between shopping methods depending on what’s convenient at the moment.”. And, at this point, it’s no longer a desire, but an expectation. What does this mean for 2022?

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John Lewis redundancies are paving way for ‘better quality jobs’, says director

Retail Gazette

Speaking at the Smart Retail Tech Expo this week, she said: “I was in one of our supply chain depots where we’re rolling out robots at the moment, and the picking robots are super cool, but they’re removing jobs. “I

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How to maximise your retail profits with cash recycling

Inside Retail

It captures a philosophy that sits at the heart of every successful enterprise. Or maximise the experience we provide our customers. Front office cash recyclers at an IGA store in Melbourne. Maximise profits, minimise shrinkage. Maximise the customer experience, minimise errors, long queues and unavailable staff.

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Checkpoint reveals new RF label that slashes shrink on metallic items by up to 50%

365 Retail

Protecting at-risk items. During a series of trials at retailers around the world, the Metal Label delivered incredible results – reducing shrinkage across all product types, including canned tuna, baby formula, deodorants, face creams and foil-lined coffee products. Canned paint and varnish, different colours on shelf.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience. These experience centers can benefit significantly from 5G to wow the customers. Tractor Supply Co.

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5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

5G is really three things — speed , latency and massive connectivity ,” said Michael Colaneri, a 30-year AT&T veteran who now leads the telecom’s retail business vertical. a retail store] with their own custom networks. Fraud Prevention, Customer Support and More in Real Time. What is 5G, Really?