Remove ATS Remove Checkout Remove Customer Experience Remove Shrinkage
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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

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3 Customer Experience Predictions for 2022

Frank Mayer

Read on to discover three customer experience predictions for the upcoming year. The Hybrid Shopping Experience. In short, now they can toggle between shopping methods depending on what’s convenient at the moment.”. And, at this point, it’s no longer a desire, but an expectation. What does this mean for 2022?

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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences.

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5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

5G is really three things — speed , latency and massive connectivity ,” said Michael Colaneri, a 30-year AT&T veteran who now leads the telecom’s retail business vertical. a retail store] with their own custom networks. Fraud Prevention, Customer Support and More in Real Time. Fast, Frictionless Checkout.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience. These experience centers can benefit significantly from 5G to wow the customers. Tractor Supply Co.

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How Retailers Meet Tough Challenges Using NVIDIA AI 

Nvidia

At the National Retail Federation’s annual trade show, conversations tend to touch on recurring themes: “Will we be able to stock must-have products for next Christmas?,” “What incentives can I offer to loyal workers?” One way to address the problem is by creating autonomous shopping experiences. Bureau of Labor Statistics.

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While tech giants have their heads in the clouds, this is why other retailers don’t need to follow suit

A1 Retail

By Ofri Ben Porat, Chief Executive Officer at Edgify. Loss prevention teams call this inevitable outcome “external shrinkage”. Which is why it is so encouraging to see retailers utilising new technology to reduce the impact of shrinkage. Instead, it’s possible to train deep learning AI models at the point of sale (PoS).