Remove ATS Remove Customer Experience Remove Inventory Management Remove Point of Sale
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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

Retailers need to handle inventory in stores and distribution centers, keep an eye on both digital and physical shelves and keep costs down with efficient logistics and routing. Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges.

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14 Point of Sale Systems for Small Businesses in 2023

Small Biz Trends

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. We’ll look at some of the top POS solutions currently available for this article.

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How RM Williams boosts efficiency with its unified commerce platform

Inside Retail

“When we set about this project, it was to look at the way we connect with our customers. We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. So, basically, we can check out all people at once, whereas previously we couldn’t do that.

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

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Tackling rising returns: how to improve efficiency while enhancing customer experience

Retail Gazette

Caroline Ellis, commercial director at ASC, advises on the key elements of an integrated returns journey, allowing retailers to protect their margins, while enhancing customer experience.

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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

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IoT in Retail: Top 5 Use Cases and Real-Life Examples

Retail TouchPoints

According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations.