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Coldwater Creek Acquires Soft Surroundings, Adopts New Returns Solution

Retail TouchPoints

Coldwater Creek has completed its purchase of Soft Surroundings , a women’s clothing and accessories retailer that filed for bankruptcy protection in September 2023. “Returns are a major focus for our brands,” said David Walde, CEO at Coldwater Creek and Soft Surroundings in a statement. .

Returns 239
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Apparel retailer Tiger Mist fined for misleading consumers over returns

Inside Retail

Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. The ACCC said the business said consumers could only return faulty items by contacting the retailer within 30 days of receiving the order.

Apparel 246
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Apparel retailer Tiger Mist fined for misleading consumers over returns

Inside Retail

Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. The ACCC said the business said consumers could only return faulty items by contacting the retailer within 30 days of receiving the order.

Apparel 246
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Elle Macpherson to return to the catwalk for Melbourne Fashion Festival

Inside Retail

Fashion model Elle Macpherson will return to the catwalk at the Melbourne Fashion Festival for the first time in 16 years, in conjunction with PayPal. The post Elle Macpherson to return to the catwalk for Melbourne Fashion Festival appeared first on Inside Retail Australia.

Fashion 263
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Where are Aussie consumers shopping now? Here’s what the data shows

Inside Retail

Lockdowns, store closures, and increased online shopping were all part of the ‘new normal’ for consumers and retailers during the height of the Covid-19 pandemic. But it seems we may have finally seen the end of movement and retail restrictions – and the return of in-store shopping. And have a higher return rate.

Consumer 246
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Generative AI is supercharging retail, what does this mean for consumers?

Inside Retail

Today’s consumers are craving a truly unique shopping experience. We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. And how will it shape the way we shop? And one of the foremost concerns is security.

Consumer 266
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Odd Muse returns to The Yards, Covent Garden

Retail Focus

Longmartin Properties Ltd, a joint venture between Shaftesbury Capital and the Mercers’ Company, has announced that Odd Muse, the independent ‘investment fashion’ label, has returned to The Yards , Covent Garden for its second pop-up, following its highly successful debut bricks-and-mortar experience at the destination last month.

Returns 147