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Where are Aussie consumers shopping now? Here’s what the data shows

Inside Retail

Lockdowns, store closures, and increased online shopping were all part of the ‘new normal’ for consumers and retailers during the height of the Covid-19 pandemic. But it seems we may have finally seen the end of movement and retail restrictions – and the return of in-store shopping. And it’s easy to understand why.

Consumer 246
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Claire’s Sets up Shop in 20 Macy’s Stores

Retail TouchPoints

Claire’s has announced a new partnership with Macy’s to bring shop-in-shops to more than 20 Macy’s locations across the U.S. The shop-in-shops will feature a year-round selection of hair accessories, jewelry and cosmetics, as well as seasonal items. just in time for the holidays.

Shopping 246
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Aussies rate online shopping experience above in-store – ACRS

Inside Retail

As businesses recover from the disruption of the pandemic, new research shows Australians prefer the online shopping experience more than that inside bricks-and-mortar stores. We’re now seeing the return of a preference for physical stores and shoppers are moving between the offline and online worlds more seamlessly than ever before.”.

Shopping 246
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Generative AI is supercharging retail, what does this mean for consumers?

Inside Retail

As the driving force behind a new era of hyper-personalisation, efficiency and sustainable retail experiences, its impact on the way we shop cannot be understated. And how will it shape the way we shop? Today’s consumers are craving a truly unique shopping experience. And one of the foremost concerns is security.

Consumer 266
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Foot Locker Debuts ‘Store of the Future’ in New Jersey

Retail TouchPoints

The new location features a bold storefront, expanded footwear and accessory selections and an emphasis on sustainability and dynamic digital fixtures. It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation.

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Squad shopping and self-improvement: Five consumer trends to watch in 2023

Inside Retail

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them. Rather than talking about what we do when we’re out there, it’s about how it makes us feel.”

Consumer 130
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The Looming Spike In Returns Abuse

Retail TouchPoints

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

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