Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 259

Inside Retail

MAY 25, 2022

As we approach the halfway point of 2022, a year in which worldwide e-commerce sales are expected to reach $5 trillion , staying on top of the trends and knowing which way the wind is blowing is crucial. Make sure there are no surprises with your shipping costs. That number was mostly flat at 32 per cent in 2022.

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Payment Services Checkout Shipping Returns 147

Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

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Returns Fulfillment Shipping Checkout 209

Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

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Shipping Fulfillment Returns Accounting 130

Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

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Fulfillment Merchant Services Shipping Checkout 247

A1 Retail

FEBRUARY 25, 2022

In the face of rapidly rising customer expectations around cost and convenience, delivery and returns options have never been more crucial to brand loyalty, new PFS research has revealed. In fact, when looking at achieving the ideal online shopping experience in 2022, free delivery/shipping is no.1 Brand loyalty in 2022.

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Returns Consumer Checkout Shipping 75

Retail TouchPoints

APRIL 18, 2023

For example, YouTube creators carry significant weight — 93% of viewers say they don’t return a purchase that was informed by YouTube [5]. For those who are skeptical about the return of in-store shopping — skepticism be gone. Oct 6-10, 2022. And these creator relationships can extend into the physical world too.

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Merchant Services Payment Services Social Commerce Returns 243

Small Biz Trends

JULY 1, 2022

By placing counter displays near checkout counters, the chances of customers making impulse purchases increase dramatically. Best Counter Top Displays of 2022. This basic spring clip countertop stand is ideal for impulse purchases at the checkout counter. These counter displays ship flat to save on shipping costs.

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Checkout Jewelry Shipping Returns 111

Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated.

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Merchant Services Payment Services Marketing Drop-Shipping 232

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Merchant Services Drop-Shipping Shipping Payment Services 200

VMS

NOVEMBER 30, 2022

W ITH THE WORLD adjusting to Covid a few years later as less of a threat and more a part of everyday life, retailers sought to return to business as usual. n 2022, inflation drove prices and interest rates higher. Starbucks workers organized at many locations in 2022. In 2022, everything reversed. Happy New Year.

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Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Retail TouchPoints

AUGUST 1, 2022

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout.

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Merchant Services Fulfillment Checkout Location 238

Retail TouchPoints

APRIL 1, 2022

The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout. Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content.

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Fulfillment Shipping Returns Promotions 228

Retail TouchPoints

JULY 11, 2023

To access the deal, shoppers must be Prime members and use the Buy with Prime option at checkout. And if we have happy Prime members who are enjoying free, fast shipping, on Amazon and off Amazon, that’s going to be happy customers, that’s going to be happy sellers, and it’s going to be great for all of us.”

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Payment Services Shipping Checkout Fulfillment 148

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

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Drop-Shipping Shipping Accounting Management 207

Retail TouchPoints

FEBRUARY 16, 2022

For example, an easily navigable checkout page does little good when the product pages are frustrating for people with certain disabilities. Accessibility Must Cover the Entire Shopper Journey. Once a retailer has committed to improving accessibility, it’s important to encompass the entire path to purchase. Registration is now open!

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Shopping Checkout Accounting Shipping 317

A1 Retail

SEPTEMBER 27, 2023

Confidence returning: Nearly half (47%) of European shoppers anticipate an economic improvement in the next 12 months, with 1 in 5 (20%) believing it will improve significantly. Efficient checkouts: Retailers also need to consider a quick and efficient checkout process, with 79% of consumers saying it’s important to them.

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Merchant Services Consumer Payment Services Checkout 59

Inside Retail

AUGUST 11, 2021

This gives us the opportunity to provide endless aisle, click-and-collect, ship-from-store – that real connected commerce, omnichannel experience.”. That boot will then be made for them and shipped to them.”. This technology is expected to be rolled out in February or March 2022.

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Point of Sale Shipping Checkout Fulfillment 130

Mass Relators

OCTOBER 10, 2022

Imagine if more than seven out of every 10 shoppers in a physical store, after pushing their carts down various aisles and picking out the products they wanted, simply abandoned those carts when they got to the checkout line, and left without buying anything. by the end of 2022 and grow to 30.8% by 2030 — a 45% increase.”.

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Shopping Payment Services Checkout Shipping 52

Indigo 9 Digital

JANUARY 11, 2023

If getting the order to you is expensive what about returns? This process of ordering and returning goods is very expensive. million on “refunds, returns, and discounts”. High marketing costs are one reason for Casper’s struggles but returns have also eaten into the brand’s profitability. Take mattress retailer Casper.

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Advertising Shipping Returns Fulfillment 98

Inside Retail

SEPTEMBER 6, 2022

Customers will be able to create accounts and list items for rent directly from the online checkout pages of participating brands, helping Designerex reach new customers and increase its inventory. Brands don’t need to get involved in renting. Someone is making two grand from a $400 dress,” Kore said. And they’re only the beginning. .

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Fashion Checkout Fast Fashion Consumer 130

Inside Retail

JANUARY 24, 2023

After so much Covid-19 disruption and damage, the National Retail Federation’s (NRF) Big Show returned to the Big Apple with an equally big bang last week. As consumers return to stores post-pandemic, they are seeking out intuitive and personalised interactions that surprise and delight, with the option for frictionless self-service.

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Fulfillment Customer Experience Consumer Returns 130

Retail TouchPoints

JUNE 6, 2023

Jay Myers, Co-founder of headless checkout solution Bold Commerce , which powers close to 20,000 subscription brands, said that while this shift in consumer behavior indicates a subscription saturation point of sorts, it doesn’t mean the end of the model, just a recalibration. Today, brands are competing for consumers’ share of wallet.

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Consumer Returns Checkout Shopping 294

Inside Retail

SEPTEMBER 28, 2022

“It’s been a great year for Toys ‘R’ Us, just as it has been for so many people in Singapore and across Asia as life has started to get back to normal in 2022,” Adelene Teo, general manager of Toys ‘R’ Us Singapore, told Inside Retail. Normalcy is returning. Adelene Teo, general manager of Toys ‘R’ Us Singapore.

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Outdoor Returns Checkout Planning 130

Retail TouchPoints

JANUARY 3, 2023

billion in 2022 to a projected $43.13 The returning customer will also get more information on drinking moments and various use cases.” Consumers can “check out as they would in a normal Shopify checkout and [also] have the ability to manage their subscription in Smartrr’s intuitive customer account portal.”

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Beauty and Health Marketing Consumer Advertising 244

Independent Retailer

JANUARY 19, 2023

As crowds returned to in-person shopping this past year, one of the key areas of focus has been improving the storefront itself. With an omnichannel customer strategy, real-time inventory management, returns of online goods, personalized shopping, and touch-free, frictionless checkouts, a proper IT network in place is critically important.

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Payment Services Inventory Management Checkout Customer Experience 55

Rangeme

JULY 12, 2022

May 13, 2022. Median Income by Country 2022. companies potential opportunities to boost sales and minimize shipping costs. April 22, 2022. Median Income by Country 2022. May 6, 2022. Canadians Returning to Shopping Centres and Brick-and-Mortar Retail in a Big Way: JLL Study. March 7, 2022.

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Marketing Beauty and Health Consumer Grocer 52

Retail Geek

OCTOBER 6, 2022

Episode 297 of the Jason & Scot show was recorded on Tuesday October 4, 2022. Jason: [0:23] Welcome to the Jason and Scot show this is episode 297 being recorded on Tuesday October 10th 2022 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Transcript.

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Social Commerce Merchant Services Shopping Promotions 52

Star Miconics

NOVEMBER 18, 2022

Shipping to customers can keep your brick-and-mortar location flowing smoothly. In the 2022 Digital-First Customer Experience Report , 81% of surveyed consumers in the US and UK expect more self-service options. And we already know people have been using self-checkouts much more since the start of the pandemic. Mobile Payments.

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Merchant Services Payment Services Kiosk Point of Sale 52

Indigo 9 Digital

SEPTEMBER 15, 2022

If you have a traditional retail business or a pure play eCommerce company then Amazon is a great model not just for how fast goods should be shipped but also for how to think differently about how to monetize your customer base. In the second quarter of 2022 only 14.5% One of the benefits is that it makes returns easier.

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Advertising Drop-Shipping Returns Consumer 95

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans.

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Payment Services Drop-Shipping Shipping Point of Sale 61

Store Growers

APRIL 1, 2022

Last Updated on April 1, 2022. Make sure that your return policy, tax, and shipping information are available on your website to avoid errors. Ensure that the checkout process of your products is protected with a valid SSL certificate to avoid being tagged with suspicious payment activity.

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Merchant Services Accounting Payment Services Advertising 36

Retail Geek

MARCH 18, 2022

Episode 289 of the Jason & Scot show was recorded on Friday March 18, 2022. And be Engineers we were able to automate effectively everything in that e-commerce business except the part around shipping and Logistics. Transcript. And we wanted to find ways of automating that. [2:58]

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Merchant Services Fulfillment Shipping Marketing 52

Retail Geek

JANUARY 22, 2021

The year of returns – “happy returns” – a startup raises $100M+ in space. for year of returns). Amazon Shopify Competitor (shipping solution). Shipping (Shopify) – launch own DSP. Shopify wilts a bit – new competition comes out with different angles (marketcap stays static) – No.

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Payment Services Drop-Shipping Merchant Services Returns 73

Retail Geek

JANUARY 12, 2024

No Live Streaming Commerce Still not meaningful in US in 2023 (less than 5% of social commerce in US) Yes Jason Total Score: 3 of 5 Scot : Amazon uses this 2022 setback/slowdown/reversion to the mean for a public resetting of expectations, but behind the scenes they take share and raise the bar on shipping. Scot: [28:09] Yeah.

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Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Geek

FEBRUARY 28, 2023

You’re gonna end up making some ill-advised purchases and then it seems like everything drop ships from factories. post so they if you remember back in the day wish was like very slow shipping like to 26 weeks. Scot: [32:58] Do they have infrastructure in the US like to do shipping and stuffers at all come straight from China.

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Apparel Drop-Shipping Social Commerce Shipping 52

Retail Geek

MARCH 31, 2021

Given how Shoppers tend to buy the same item in multiple sizes when they order online, Macy’s can use it stores to handle returns which lowers the shipping cost and offers a chance to win some sales while those customers are in there are stores. Jason: [30:06] I wonder how many of those chips are on boats in the Suez Canal.

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Beauty and Health Apparel Merchant Services Marketing 59