Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

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Inside Retail

MAY 25, 2022

As we approach the halfway point of 2022, a year in which worldwide e-commerce sales are expected to reach $5 trillion , staying on top of the trends and knowing which way the wind is blowing is crucial. Make sure there are no surprises with your shipping costs. That number was mostly flat at 32 per cent in 2022.

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Inside Retail

OCTOBER 18, 2021

All trends are pointing to an acceleration of e-commerce in 2022, making right now a critical time to prepare for the challenges and opportunities ahead. We cover everything from shipping automation to attracting reviews and brand communications through emails and SMS.”.

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Retail TouchPoints

AUGUST 30, 2023

Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. Tip 2: Simplify the cart and checkout process. With improved customer service and streamlined checkout processes, retailers can continue building loyalty while mitigating customer irritations.

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Retail TouchPoints

JANUARY 23, 2023

When you order Dippin’ Dots, it has to remain very, very cold — it can’t even go into a regular home freezer — so it’s shipped in a cooler with dry ice,” explained Dana Knudsen, Senior Director of Marketing at Dippin’ Dots in an interview with Retail TouchPoints. A user can then select the date that they would like the item to be delivered.

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Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

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Retail TouchPoints

NOVEMBER 1, 2022

Provide seamless checkout options with digital rewards and payment options. In addition to quick pickup, customers expect a speedy and secure checkout at the end of their shopping experience. American Eagle , for instance, provides in-store self-checkout via the brand’s mobile app.

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Retail TouchPoints

SEPTEMBER 12, 2023

in November 2022. and Secure checkout: TikTok has partnered with third-party payment platforms to facilitate transactions on TikTok Shop and to ensure a quick, smooth and secure checkout process. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S.

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Retail TouchPoints

JANUARY 26, 2023

The club retailer also plans to open more than 30 larger-format stores, most of which will include enhanced perimeter departments, bigger healthcare spaces and dedicated areas for curbside pickup, home delivery and ship-from-store orders. The retailer also completed a chainwide rollout of inventory-scanning robots in October 2022. “As

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Inside Retail

MARCH 10, 2022

Technology company Shippit has teamed up with Uber to launch one-hour shipping in Australia. Shippit’s retailers will now be able to offer their customers an Uber delivery option at checkout. The one-of-a-kind partnership will use Shippit’s software to access more than 50,000 delivery partners across the country. .

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Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

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Small Biz Trends

JULY 1, 2022

By placing counter displays near checkout counters, the chances of customers making impulse purchases increase dramatically. Best Counter Top Displays of 2022. This basic spring clip countertop stand is ideal for impulse purchases at the checkout counter. These counter displays ship flat to save on shipping costs.

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Retail TouchPoints

MARCH 9, 2023

Hawkins — who was hired in February 2022, just one month after former Paper Source CEO Winnie Park was appointed to lead the brand — is central to that effort. “We’ve If she’s in a store and they don’t have her size, she can order it right there and have it shipped to her, or to her store. Forever 21 one-click checkout with Bolt.

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Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Retail TouchPoints

NOVEMBER 20, 2023

External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022. Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management. Despite your efforts to hire good people, the U.S.

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Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated.

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Retail TouchPoints

MARCH 10, 2022

From now through the end of 2022, new and existing Walmart+ members will have access to six months of Spotify Premium for free. Walmart is continuing to expand beyond typical big box retailer offerings with the addition of new wellness services and free access to music streaming platform Spotify for Walmart+ members. in a blog post.

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Retail TouchPoints

APRIL 18, 2023

Mission and values are a critical piece, as are loyalty programs, easy shipping and returns and quality products. Merchants with these badges have met a wide range of criteria, including high-quality websites, positive user ratings, fast shipping and good return policies. Oct 6-10, 2022. I’m grateful to be along for the ride.

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Merchant Services Payment Services Social Commerce Returns 246

Inside Retail

SEPTEMBER 15, 2021

The post Upcoming webinar examines mastering e-commerce in 2022 and beyond appeared first on Inside Retail. Participants will learn how to equip their store with an ongoing communication strategy targeting customers and to develop a long-term relationship with each customer. Businesses need to be able to respond to those expectations.”.

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Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS.

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VMS

NOVEMBER 30, 2022

n 2022, inflation drove prices and interest rates higher. Starbucks workers organized at many locations in 2022. In California, Amazon-owned Whole Foods stores launched palm-scanning technology at checkout. But the expected comeback in 2022 – both in store and online – never materialized. In 2022, everything reversed.

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Retail TouchPoints

DECEMBER 6, 2021

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. For each website, we investigated their online shipping policies (examples here and here ) and went through the buying process to view shipping options available at checkout. How to Get Ready for Peak Shipping.

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Shipping Fulfillment Checkout Management 289

A1 Retail

APRIL 13, 2022

The shortlist features the top 10 tech picks at Retail Technology Show 2022 . The winner of the Retail Technology Show Innovation Award will be announced at the BIG Retail Reunion Party on Day 1 (26 April 2022) at London Olympi a.

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Retail TouchPoints

MARCH 28, 2022

Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022. Returns from multiple merchants are aggregated into a reusable tote, reducing shipping costs and making the process more sustainable by eliminating cardboard and lowering carbon emissions.

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Merchant Services Returns Drop-Shipping Checkout 203

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

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365 Retail

APRIL 19, 2022

The shortlist for Retail Technology Show ’s 2022 Innovation Awards has been announced, featuring the top 10 tech picks from the innovations on display at the new flagship event for retail that brings together Europe’s most forward-thinking retailers and leading tech innovators. Register here.

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Retail TouchPoints

OCTOBER 17, 2023

In its original incarnation, Bed Bath & Beyond (BB&B) was defined by its in-store experience: exploring exactly what was included in the “beyond” category, checking out the gizmos and gadgets near the cash wrap and then redeeming those ubiquitous 20% off coupons at checkout. RTP: What do you see for the future of the new BB&B?

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Retail TouchPoints

JULY 11, 2023

After making a big push to support small business sales during Prime Day 2022, Amazon is doubling down on those efforts this year with the debut of a search filter that will allow customers to find products specifically from SMBs, a dedicated Small Business deal page and a host of Prime Day preparedness tools and resources for sellers.

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Retail TouchPoints

AUGUST 1, 2022

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout.

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Merchant Services Fulfillment Checkout Location 241

Nvidia

DECEMBER 7, 2021

No doubt, that will be tested to the limits as 2022 portends upheaval on a grand scale. Headlines over the course of the year proved them correct: To save Christmas, retailers Home Depot, Target and Walmart chartered their own cargo ships to deliver goods to their stores around the world. KEVIN LEVITT.

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Retail TouchPoints

DECEMBER 23, 2022

Discounting and perks like free shipping have been successful drivers of Black Friday and Cyber Monday campaigns; however, dropping prices is not a winning strategy that creates a path to profitability. As 2022 wraps up, it’s time for a “reset.” We may be facing rocky times ahead, but there is a glimmer of hope.

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A1 Retail

FEBRUARY 25, 2022

In fact, when looking at achieving the ideal online shopping experience in 2022, free delivery/shipping is no.1 Sustainable packaging, delivery and returns options at the checkout also form part of the ideal experience for 35% of consumers – rising to 38% in the UK and highlighting consumer desire to shop more sustainably.

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Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Walmart mandated that its suppliers put it on products by 2022, which has made a big impact on RFID adoption.

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Retail TouchPoints

FEBRUARY 16, 2022

For example, an easily navigable checkout page does little good when the product pages are frustrating for people with certain disabilities. Accessibility Must Cover the Entire Shopper Journey. Once a retailer has committed to improving accessibility, it’s important to encompass the entire path to purchase. Registration is now open!

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Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. The checkout counter is located at the back of the store, and we do have ‘impulse buy’ items near the pickup area.”. Click-and-collect, a.k.a.

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Retail TouchPoints

APRIL 1, 2022

The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout. Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content.

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