Retail Wire

NOVEMBER 22, 2021

The number of self-checkout machines shipped globally increased 25 percent this year. Unfortunately for retailers using them, consumers are not thrilled with the experience. Sixty-seven percent of consumers have encountered problems when trying to check themselves out of stores.

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Retail TouchPoints

OCTOBER 16, 2020

Free shipping days are behind us. Getting your buyers through the checkout page is only half the battle. Having the best product or lowest shipping fee will no longer guarantee you a sale. Delivery transparency : Real-time updates about location and shipping status notifications. Delivery speed : Same day, next day.

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Retail TouchPoints

OCTOBER 8, 2020

ShipperHQ , a shipping rate management solution for online retailers, has enrolled as an Accelerate Partner in the Adobe Exchange Partner Program. This partnership will give retailers access to ecommerce technology to help them handle the prepurchase shipping experience.

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Small Biz Trends

JULY 18, 2021

Online consumer purchases are increasing, and this means more shipping. And according to the latest research from ShipStation, more consumers are demanding shipping transparency from retail businesses. Consumers Demanding Shipping Transparency. Simply put, they want to know when they will get their item before they buy anything.

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Small Biz Trends

AUGUST 24, 2022

If you are looking for a business investment that can be modular, comes with relatively low running costs, and has a compact work space perhaps you should consider opening a shipping container business. What is a Shipping Container Business? The Business of Shipping Containers. Best Shipping Container Business Ideas.

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Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. But there is a fine line between success and failure.

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Inside Retail

MARCH 24, 2024

ShipStation, a global leading provider of shipping software solutions, has announced its continued investment in the Australian market. These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels.

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Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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365 Retail

MARCH 19, 2024

Out of the 500 surveyed B2B buyers, 83% said that they would abandon an e-commerce purchase if no payment terms were offered at checkout, meaning that B2B sellers failing to offer payment terms are missing out on capturing new business and revenue growth. In fact, only 2% of respondents said that they face no issues at checkout whatsoever.

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Retail Minded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. You may offer free shipping to entice potential customers into purchasing. Include Social Proof In Your Checkout Flow Social proof is a vital part of the checkout process.

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Retail TouchPoints

JANUARY 23, 2023

When you order Dippin’ Dots, it has to remain very, very cold — it can’t even go into a regular home freezer — so it’s shipped in a cooler with dry ice,” explained Dana Knudsen, Senior Director of Marketing at Dippin’ Dots in an interview with Retail TouchPoints. A user can then select the date that they would like the item to be delivered.

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Retail TouchPoints

SEPTEMBER 26, 2023

One of Wish’s biggest tactics to turn the tide has been improving the shipping experience in terms of both cost and speed. Earlier this year the company introduced flat-rate shipping that imposes a standard delivery fee of $2.99 Additionally, Q2 saw declines across the board at Wish, with revenues down 42% YoY to $78 million.

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Retail TouchPoints

APRIL 1, 2024

Products in the line are produced with a minimum of 30% of preferred materials, such as recycled polyester, forest-safe viscose or rescued deadstock, manufactured by suppliers with high social compliance verified through third-party audits and shipped with more sustainable or recycled packaging. including a sold-out event in San Francisco.

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Inside Retail

MAY 16, 2023

Research by Australian fintech company Ship-Safely found that about 82 per cent of Australians made an online purchase last year spending up to $63.8 Further reading: Top four consumer shipping complaints revealed: AfterShip The post Missing or damaged online deliveries cost $224.3 Between May 2021 and April last year, $224.3

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Retail TouchPoints

AUGUST 30, 2023

Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. Tip 2: Simplify the cart and checkout process. With improved customer service and streamlined checkout processes, retailers can continue building loyalty while mitigating customer irritations.

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Retail Bound

JANUARY 12, 2023

The ability to easily browse an online retail store and checkout as a guest is one convenience issue that is so dear to most customers. Therefore, to make the customer’s buying journey as convenient as possible, both the retailers and order fulfillment services need to come up with flexible payment and checkout options.

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Retail TouchPoints

NOVEMBER 1, 2022

Provide seamless checkout options with digital rewards and payment options. In addition to quick pickup, customers expect a speedy and secure checkout at the end of their shopping experience. American Eagle , for instance, provides in-store self-checkout via the brand’s mobile app.

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Inside Retail

MAY 25, 2022

The importance of an easy checkout process and a reassuring returns process are consistent themes dating back to last year’s State of Ecommerce Report. Make sure there are no surprises with your shipping costs. Combining high shipping cost with failing to disclose the cost early in checkout is a recipe for disaster.

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Retail TouchPoints

MAY 11, 2023

The expanded program includes three tiers — My Best Buy, My Best Buy Plus and My Best Buy Total — with each offering different benefits, such as members-only pricing and deals, access to exclusive sales and events, tech support, product protection, free shipping and more.

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Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Program members will be able to earn Target Circle Rewards and save with personalized deals.

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Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

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Retail TouchPoints

SEPTEMBER 12, 2023

and Secure checkout: TikTok has partnered with third-party payment platforms to facilitate transactions on TikTok Shop and to ensure a quick, smooth and secure checkout process. Previously, TikTok had only shared the availability of FBT in the U.K. ; The company also reiterated that all TikTok-protected U.S. and managed by the U.S.

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Retail TouchPoints

JUNE 17, 2022

Viewers will be able to press “OK” on their remote when they see a product they like in a shoppable ad and proceed to checkout on their TV. From there, tapping “OK” on the Walmart checkout page places the order. A Walmart purchase confirmation is then emailed to the customer with shipping, return and support information.

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Retail TouchPoints

MARCH 9, 2023

To do it, Forever 21 is: Making significant investments to align its digital and physical channels ; Enabling fast, frictionless checkout ; Meeting Gen Z where they are, on social media, to drive discovery ; and Listening to its customers to evolve its brand in line with their expectations. Forever 21 one-click checkout with Bolt.

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Inside Retail

MAY 6, 2021

Starshipit and Australia Post have previously worked together to deliver integration for eParcel contract and StarTrack shipping services. allowing online stores to ‘seamlessly’ print shipping labels, automate customer delivery updates and display accurate rates at checkout.

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Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. FBA retailers also will benefit from the accelerated delivery time Prime fulfillment offers.

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Inside Retail

MARCH 10, 2022

Technology company Shippit has teamed up with Uber to launch one-hour shipping in Australia. Shippit’s retailers will now be able to offer their customers an Uber delivery option at checkout. The one-of-a-kind partnership will use Shippit’s software to access more than 50,000 delivery partners across the country. .

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Mass Relators

OCTOBER 18, 2021

In the age of digitization and ongoing global supply chain and shipping disruptions, this holiday season is shaping up to be the year that will make or break many retailers,” said Matthew Furneaux, global commercial director at Loqate. “At In attempts to avoid the shipping delays and sold-out items that are expected this year, 88% of U.S.

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Retail TouchPoints

JANUARY 26, 2023

The club retailer also plans to open more than 30 larger-format stores, most of which will include enhanced perimeter departments, bigger healthcare spaces and dedicated areas for curbside pickup, home delivery and ship-from-store orders. The retailer also completed a chainwide rollout of inventory-scanning robots in October 2022. “As

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Inside Retail

JULY 18, 2022

Entitled Beyond the Basics , this new report analyses four key shopper experiences to show what changes will drive sales and keep customers engaged – focusing on online checkouts, mobile commerce, social commerce and insights into product delivery. There’s always room for retailers to improve, regardless of the channels they’re selling on.

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Retail TouchPoints

JUNE 23, 2022

Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. Digital wallets address both issues by storing card data for shoppers and by shielding it from retailers at checkout. Customers who can pay easily without security fears are more likely to complete checkout.

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Retail TouchPoints

MARCH 19, 2021

Casual apparel retailer Marine Layer has added features such as mobile checkout, endless aisle and ship-from-store as it seeks to offer a more seamless omnichannel experience across digital and physical channels. retail stores. “Our So we made the decision last year to turn a very difficult year into an opportunity.

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Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

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Retail TouchPoints

JANUARY 24, 2023

Qualified organizations also can enroll in the Walmart Tax-Exemption Program to automatically have eligible taxes removed during checkout.

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Retail TouchPoints

AUGUST 7, 2023

The trade-off is long shipping times, another thing Wish is working hard to improve. which Yan said should enable faster shipping times on those products for North American customers. Reducing shopping and shipping friction. The company also is considering offering free shipping on orders above certain spending thresholds.

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Retail TouchPoints

AUGUST 28, 2023

BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS. In fact, 74% of associates’ time is on non-checkout functions. But “retailers are not giving them the tools or scheduling [needed] to perform these non-checkout activities,” Garf explained.

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Retail TouchPoints

JANUARY 25, 2022

a year and continue to include free standard shipping and no service charges. Pricing for the Celebrations Passport program will remain $29.99 In addition to the ability to earn points, loyalty members will also gain access to the new Celebrations Passport app featuring a more streamlined experience.

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