Retail TouchPoints

MAY 19, 2021

In March 2021, U.S. retail sales surged 9.8% , thanks to a third stimulus check and the gradual relaunch of in-store shopping. As more and more people get vaccinated, they will return to brick-and-mortar stores in even greater numbers, and that means retailers need to start preparing for an influx of foot traffic.

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Retail TouchPoints

FEBRUARY 16, 2022

billion annually, and retailers looking to earn their business need to make their shopping experience as pleasant as it is for any other customer. “ The audience of people with disabilities is larger than most people think ,” said Geoff Freed, Director of Perkins Access Consulting during a session at the 2021 Retail Innovation Conference. “It

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I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. iVend Mobile POS Mobile POS in retail engages and delights shoppers.

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Inside Retail

MAY 25, 2022

The findings in BigCommerce’s 2022 ANZ State of Ecommerce Report give valuable insights into what aspects of online shopping matter to consumers. The importance of an easy checkout process and a reassuring returns process are consistent themes dating back to last year’s State of Ecommerce Report. A growing security concern.

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Retail TouchPoints

JUNE 1, 2022

Things like ecommerce will soon eclipse brick-and-mortar, retail is facing an apocalypse or delivery to home will become the norm in grocery shopping. Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.”

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Mass Relators

APRIL 21, 2022

A vast majority of consumers, 85%, will do more in-store shopping in 2022 than last year, according to new research from ChaseDesign. Factors driving this return to physical locations include having the simple ability to choose products in person, seeing what’s new, and taking advantage of the store staff’s expertise. SYRACUSE, N.Y. –

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Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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Retail TouchPoints

OCTOBER 7, 2022

One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site. It makes it very easy for services and publishers like The Independent to open up their own shops with the complete inventory, but without actually holding that inventory.”. IndyBest’s centralized shopping section.

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365 Retail

NOVEMBER 1, 2021

As 2021 reaches its close, the retail industry has undergone a number of dramatic changes within the past several months. Continue reading to familiarise yourself with the top retail trends of 2021. . A rise in online shopping . The proliferation of social commerce. The resurrection of the high street .

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Retail TouchPoints

JUNE 29, 2021

In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping. Which impulse items are people buying at checkout?

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Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Retail TouchPoints

JANUARY 20, 2023

Even more impressive, eMarketer expects it to nearly double, from $31 billion in 2021 to more than $61 billion by the end of 2024, when it will account for almost 20% of digital advertising spend. Currently, Amazon dominates the space with almost 78% of retail media ad revenue in 2021, trailed by Walmart at a significantly lower rate of 5.4%.

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A1 Retail

AUGUST 24, 2021

Freedom Day and the easing of covid-19 restrictions has boosted online fashion order volumes, the latest data from True Fit, a personalisation platform for apparel and footwear retailers, reveals, as UK shoppers dress to impress as their social lives expand and kit out their wardrobes for the return to the office.

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Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. This approach can reduce fraud losses and improve the shopping experience for good customers.

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I Vend

MARCH 16, 2021

The past year has seen a massive acceleration in the already increasing trend towards online shopping. In a survey of British shoppers carried out by Mintel , 42% of those surveyed said they had done more online shopping since the start of the COVID-19 pandemic. iVend Digital Commerce Your Gateway to the World of Online Shopping.

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Retail TouchPoints

SEPTEMBER 16, 2022

With other ecommerce platforms unable to compete on price, consumers turn to Amazon as a one-stop shop for all their purchases. This perpetuates Amazon’s market dominance, allowing the company to make increasingly untenable demands on its merchants and costing consumers more at checkout across California. In the U.S.,

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Retail Focus

MARCH 29, 2022

One of the ways in which retailers can more accurately monitor and therefore predict how consumer behaviour will change is having access to accurate data about what’s impacting the sale and return of their products. . Trying before buying’ will play a big part in contributing towards the growing volume of returns in 2022.

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Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Grocery shopping experiences will become more specialized. Here’s my take: 1.

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Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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A1 Retail

FEBRUARY 25, 2022

In the face of rapidly rising customer expectations around cost and convenience, delivery and returns options have never been more crucial to brand loyalty, new PFS research has revealed. In fact, when looking at achieving the ideal online shopping experience in 2022, free delivery/shipping is no.1

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Retail TouchPoints

AUGUST 2, 2021

consumers plan to regularly shop online for products they used to buy in stores — something that’s likely to become the norm for many Americans. Here are four retail tech trends I expect to see during the holiday shopping season: 1. Computer Vision for Faster Shopping. The Rise of Sizing Technology. QR Codes are Here to Stay.

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Retail TouchPoints

DECEMBER 31, 2020

These are our predictions for retail in 2021. Accepting that this “cocooning” is a permanent shift is an important first step for success in 2021. The brands that will stand out in 2021 are the ones that take steps to properly unify their online and in-store experiences. Consumer Behavior has Changed for Good.

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Inside Retail

OCTOBER 10, 2021

#FreedomDay pic.twitter.com/b7UVixIHxP — Liam Gilleland (@GillelandLiam) October 10, 2021. This is the checkouts at 12:30am! COVID19nsw pic.twitter.com/7sR0dzWngg — Yasmina Rifai (@yasminabanana) October 10, 2021. FreedomDay pic.twitter.com/hHhlBC4486 — Lenny Leonard (@MaitlandMumbler) October 10, 2021.

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Retail TouchPoints

FEBRUARY 20, 2023

This entertains the customers and establishes a brand connection during the checkout downtime or while the product is being gift-wrapped. It’s better to think of these solutions as marketing tools and measure “return on objective” (ROO) rather than ROI. Tyler Wells is the North American Sales Manager for MicroTouch.

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Inside Retail

SEPTEMBER 19, 2021

E-commerce may be booming in 2021, but the year remains shrouded in uncertainty. When will borders open and tourists return? Recently, Netflix announced an online shop of “curated products including apparel, toys and games,” to sell merchandise tied to its programming. When will lockdowns end? As a result, Nokia’s latest 5.4

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CJ Retail Solutions

SEPTEMBER 15, 2021

Retail Industry Landscape 2021. While “essentials” shops (food and medicines) were practically never locked down, the “non-essential” sector (everything else) has had a rocky pandemic, with extensive lockdowns and opening under very strict measures. If ever you’re feeling nostalgic, go and read some retail blogs from the end of 2019.

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Retail TouchPoints

JULY 11, 2023

Today begins what has become one of the biggest shopping events of the year — Amazon ’s annual Prime Day member sales event. from Prime Day 2021, while 1P sales increased 6.1% , according to Capitol One Research. Customers are increasingly interested in shopping their values,” said O’Donnell. and the honest answer is, maybe.

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Retail TouchPoints

APRIL 21, 2021

The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. The benefit is wallets definitely streamline the checkout process, particularly on ecommerce, because there’s no manual entry of the information. of ecommerce spend.

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Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

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Retail TouchPoints

MAY 4, 2021

But any plan going forward will need to include recalibration of the shopping experience. Just consider what consumer opinions mean to a business: One shopper’s review can reach millions of people and influence shopping behaviors. A pop-up shop could also use the scarcity principle to drum up excitement for a new product.

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Retail TouchPoints

JANUARY 20, 2022

The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We We obsessed over designing a shopping experience focused on helping customers find great looks, and it led us to create Amazon Style,” said a company blog announcing the new store format.

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Retail TouchPoints

SEPTEMBER 8, 2021

adults say they begin their online shopping search on Amazon. Each time Amazon added a new feature or sped up delivery times, shoppers’ expectations for all online shopping experiences increased. today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago.

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Inside Retail

JULY 28, 2021

In the last 12 months alone, the industry has seen household names across the globe forced into administration (with a number never to return) including Debenhams, Arcadia Group, JC Penny and Century 21. There’s no doubt that Covid-19 has brought about lasting changes to retail worldwide. This picture may not be as rosy as it first appears.

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Retail TouchPoints

SEPTEMBER 16, 2021

In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products. Social Platforms Aren’t ‘Shopping-First,’ but Do They Need to be?

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Inside Retail

OCTOBER 6, 2021

Fast forward to October 2021, and Australia’s largest online fashion retailer The Iconic is leading the way on resale, partnering with AirRobe on the Circular Wardrobe, an initiative that allows customers to resell, rent, or recycle their preloved items with one click. According to Berchtold, it’s a “game-changing” partnership.

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Retail Gazette

APRIL 17, 2024

Almost a year after it was introduced in-store, the convience store chain launched the exclusive pricing online last month and has made the prices available to customers using UberEats , when they input their membership number at checkout. Superdrug Superdrug offers exclusive member prices for its Health & Beauty Card holders.

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CJ Retail Solutions

FEBRUARY 23, 2021

Retail Displays in 2021 – COVID Trends & Tips. Covid-19 will not have been eradicated worldwide, so shops that open will still need to observe extra distancing and hygiene policies. These will no doubt continue through 2021. What will this look like? Sanitation and cleanliness. Some customers will remain nervous.

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