Retail Gazette

SEPTEMBER 29, 2023

The move could mean H&M returning to areas where it closed in recent years. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning The news follows H&M trialling smaller stores elsewhere in Europe, including Berlin in 2019.

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Location Returns Fashion Planning 106

Inside Retail

FEBRUARY 8, 2024

Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan. The customer-first plan was introduced back in 2019 and remains the centrepiece of the company’s strategy to deliver for all its interested parties.

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Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Payment Services Shopping Planning Fulfillment 245

Retail TouchPoints

MARCH 4, 2021

Dollar Tree plans to open 600 new stores and to renovate 1,250 Family Dollar stores in fiscal 2021, which runs through the end of January 2022. The company opened its first Combination Store in late 2019, followed by two additional test stores in early 2020. Enterprise same-store sales increased 4.9%

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Planning Marketing Location Returns 230

Retail TouchPoints

SEPTEMBER 6, 2023

In 2019, Hanna Andersson shifted to a fully DTC model , closing all its stores and ending its wholesale business. With no plans to return to brick-and-mortar, the company’s new loyalty program offers the brand another avenue to maintain contact with its consumers.

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Drop-Shipping Wholesale Shipping Returns 262

Retail TouchPoints

JANUARY 11, 2023

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019.

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Advertising Planning ATS Marketing 310

Retail Gazette

NOVEMBER 29, 2023

The return to its original home has been dubbed as the final stage of HMV’s “dramatic turnaround” under new owner Doug Putman, who snapped up the business at the start of 2019 following its second collapse into administration. So, what exactly does the the next chapter of HMV look like?

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Returns Accessories Shopping Location 116

Retail Gazette

APRIL 19, 2024

Superdry co-founder and chief executive Julian Dunkerton issued shareholders an ultimatum this week: support my restructuring plan or the business will collapse into administration. However, is the retailer’s radical restructuring plan enough to save the business or is it simply too little too late? Can Superdry be saved?

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Planning Fashion Marketing Marketing Spend 69

Small Biz Trends

OCTOBER 27, 2022

When bad actors take advantage of return policies, return fraud is the result. It’s the act of defrauding businesses using its return process and it’s a problem in the retail industry. If you think fraudulent returns aren’t a problem, think again. billion worth of merchandise was affected in 2019.

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Returns Merchant Services Retailing Pricing Customer Experience 105

Retail TouchPoints

MARCH 15, 2024

Founder Kevin Plank Returns to Lead Under Armour Kevin Plank will return to Under Armour as the company’s President and CEO, effective April 1, 2024. Plank founded Under Armour in 1996 and served as CEO and Chair of the board from 1996 to 2019. In his place, Dr. .”

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ATS Returns Wholesale Planning 264

A1 Retail

NOVEMBER 17, 2023

The opening of the Oxford Street location represents another sign of a dramatic turnaround of the hmv business under Canadian owner Doug Putman, who first took the reins in 2019. We can’t wait to open our doors on the 24 th with a host of exciting entertainment planned for our customers.”

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Returns Shopping Location Planning 59

Retail TouchPoints

APRIL 21, 2023

David’s Bridal has been struggling with changing consumer habits — weddings fell to their lowest level in 121 years in 2020, which is unsurprising, and they have yet to return to previous levels. million weddings were held in the U.S. in 2022, compared to an average of 2.2

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Returns Planning Management Consumer 277

Inside Retail

OCTOBER 26, 2021

Returned children’s goods retailer Toys ‘R’ Us Australia has signed a long-term exclusive licence agreement to facilitate the return of the Toys ‘R’ Us and Babies ‘R’ Us brands to the United Kingdom.

Returns 279

Returns Fulfillment Planning Marketing 279

Inside Retail

OCTOBER 19, 2023

Former Woolworths executive Bill Wavish and gaming czar Bruce Mathieson have developed a “fix it” plan for Endeavour Group. The plan involves having Wavish join the board of the liquor and gaming powerhouse, which they argue has lost its way after being divested by Woolworths in 2019. billion since 2019.

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Boutique Finance Supermarket Planning 246

Inside Retail

MAY 11, 2021

In 2019, research by Morgan Stanley noted that shoppers were migrating away from homemaker centres and the big box retailers that flog their goods there. The post Opinion: Is it time for the return of homemaker centres? The reason, according to the global investment bank, was that shoppers had less time to travel to homemaker centres.

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Returns Payment Services Shopping Planning 130

Retail TouchPoints

AUGUST 30, 2021

billion in Q2 2021, the highest second-quarter sales in over a decade, up 29% year-over-year and 5% compared to 2019 pre-COVID levels. Online sales in particular grew 65% over 2019 levels and represented 33% of the total business, offsetting an 11% brick-and-mortar decline compared to its pre-COVID performance.

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Returns Apparel Shopping Planning 279

Mass Relators

DECEMBER 14, 2022

WASHINGTON, December 14, 2022 – Consumers are expected to return more than $816 billion worth of retail merchandise purchased in 2022, according to a report released today by the National Retail Federation and Appriss Retail. As retail sales continue to grow, the average rate of return has remained flat at 16.5% to return fraud.

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Returns Accounting Customer Experience Consumer 52

Wiser

JANUARY 18, 2019

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. 52 percent of survey participants are more likely to make a purchase in-store in 2019 while 48 percent are more likely to make a purchase online.

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Comparison Shopping Shipping Store Layout Consumer 68

365 Retail

JANUARY 13, 2022

Shoppers have continued to return to Marks & Spencer (M&S) for fashion and homeware as the retail giant hailed a “strong” Christmas. Bosses at the high street stalwart said the transformation plan it launched in 2020 is leading to better results as the group posted a jump in sales for the past three months.

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Fashion Returns Planning Marketing 75

Inside Retail

MAY 11, 2021

The last time Aje hit the runway was in 2019, when it opened up for Mercedes-Benz Fashion Week at picturesque Campbell Cove by Sydney Harbour. Now Aje is planning to finally enter the Perth market, with the launch of a permanent store at Karrinyup Shopping Centre.

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Returns Fashion Boutique Accessories 162

Retail TouchPoints

FEBRUARY 23, 2021

Our investments in digital innovation continued to pay off in the quarter, with digital sales up 21% from 2019. 22 Macy’s announced plans to close 45 stores by mid-2021, according to CNBC , part of a previously announced plan to close 125 locations by 2023. billion and no revolver borrowings.”.

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Department Stores Returns Jewelry Apparel 211

A1 Retail

MAY 3, 2023

hmv is set to make a return to Oxford Street after a four-year absence, with a lease signed to confirm the reopening of its flagship later this year. The announcement of a central London location represents the latest sign of a dramatic turnaround of the hmv business under Canadian owner Doug Putman, who first took the reins in 2019.

Returns 59

Returns Shopping Location Planning 59

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. 3 shopping day in 2019. Contactless Services Can Soothe the Bite of Remote Returns.

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Drop-Shipping Merchant Services Returns Shipping 298

Inside Retail

MARCH 14, 2024

Revo Sunglasses return to independence Revo Sunglasses was founded by Nasa astrophysicist and optical engineer Dr Mitch Ruda who asked himself the question, what if we used the coatings that protect satellites to shield our eyes from the sun? billion in 2019 and generated US$3.48 Then, it set up a direct-to-consumer channel. “It

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Location Wholesale Consumer Planning 130

Retail TouchPoints

SEPTEMBER 30, 2020

After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

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Accessories Apparel Fashion Returns 290

Retail TouchPoints

OCTOBER 13, 2021

The company plans to add more than 100 additional stores in the U.S. in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan. Listen to the full episode here.].

ATS 264

ATS Wholesale Apparel Shipping 264

365 Retail

AUGUST 3, 2021

Greggs has said it plans to open around 100 new stores by the end of the year after a rebound in sales helped return the chain to profit. above the levels it saw in the same period in 2019, before the pandemic struck. million it posted in the same period in 2019. million, to just short of the £546.3

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Returns Planning Location Shopping 64

Retail Focus

OCTOBER 27, 2021

Since 2019 Ikea has opened shops in major cities such as Tokyo, Madrid, Moscow, Paris and New York to grow its presence on busy high streets. It now plans to open Ikea Oxford Street in autumn 2023, following the planned launch of its Hammersmith store later this winter.

Accessories 307

Accessories Planning Management Returns 307

Retail TouchPoints

JUNE 9, 2020

According to 2019 research by Edelman, 62% of consumers say they are loyal to brands they can trust. How many times have your operations plans changed over the past few months? Build onboarding and reboarding plans that focus on essential job knowledge and start before an associate (re)enters the workplace. Build Resilience.

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Planning Consumer Returns Customer Experience 156

Retail TouchPoints

MARCH 4, 2021

Bank , “has severely underperformed against the financial projections upon which its Chapter 11 plan of reorganization was based,” according to court documents. Tailored Brands plans to use the money to help execute its strategic plan, a Tailored Brands spokesperson told Bloomberg.

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Planning Returns Store Operations ATS 264

Retail TouchPoints

JANUARY 5, 2022

Walmart is planning to scale its InHome delivery service to reach 30 million households by the end of the year, up from the 6 million homes that already have access to the service. To facilitate this expansion the company plans to hire more than 3,000 associate delivery drivers this year and equip them with a fleet of electric delivery vans.

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Planning Returns Marketing ATS 277

Retail TouchPoints

APRIL 12, 2021

Touted as part of its “Move to Zero” sustainability efforts, Nike Refurbished will take like-new, gently worn or cosmetically flawed shoes that have been returned within the company’s 60-day “wear test” window, and fix them up to be resold at Nike stores. All Nike Refurbished shoes also will be eligible for the 60-day wear test offering.

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Wholesale Returns Consumer Location 261

Retail TouchPoints

JANUARY 10, 2022

Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. Since the beginning of fiscal 2019, we have fundamentally transformed our business across all functions,” the company wrote in the S-1. “We

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Specialty Retailers Accounting Location Returns 278

Inside Retail

FEBRUARY 22, 2022

Scentre Group CEO and MD Peter Allen is to step down from the role on September 30 as part of a succession plan, before retiring next year. . Rusanow joined Scentre Group as CFO in 2019 after 20 years with Westfield Group where he worked in senior roles in the UK, the US and Australia. He is currently the group’s CFO.

Returns 246

Returns Planning ATS Shopping 246

Retail TouchPoints

MARCH 2, 2021

Beck’s planned departure was first announced in September 2019, at the time when fellow Co-founder and COO Barry Beck left the company. Macy’s updated its “Polaris” growth strategy in late February 2021 as it announced better-than-expected Q4 2020 results, marking a return to profitability for the department store chain.

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Payment Services Department Stores Planning Location 325

Inside Retail

NOVEMBER 9, 2023

Myer director Ari Mervis will succeed Stephenson as chairperson, while Chadwick, who plans to retire early next year, will be replaced by deputy CFO, Matt Jackson. The department store also reported a $120 million cash surplus – an improvement from its $39 million deficit in 2019. per cent increase in total sales to $3.36

Department Stores 264

Department Stores Telecommunications Planning Returns 264

Retail TouchPoints

SEPTEMBER 17, 2022

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. of BNPL transactions in 2019 but fell to 58.6% of individual loans in 2021 saw at least some portion of the order returned, up from 12.2% Apparel and beauty companies accounted for 80.1% in 2020; A total of 13.7%

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Consumer Payment Services Apparel Accounting 254