Retail TouchPoints

MAY 30, 2022

A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want. In trying to accommodate all customer demands while simultaneously fighting for market share in a rapidly expanding and competitive fashion industry, retailers are relaxing their return policies.

Returns 328

Returns Fashion Supply Chain Management Shopping 328

Retail TouchPoints

JANUARY 8, 2021

million returns during the week of Jan. 4, 2021, a 23% rise from the highest volume return period in the 2019 peak-season cycle, according to Freight Waves. UPS expects return volumes to be distributed evenly throughout the week rather than concentrated on one or two days. UPS expects to handle 8.75 An estimated 1.75

Returns 282

Returns Shipping Consumer Management 282

Retail TouchPoints

AUGUST 3, 2023

After a four -year hiatus, the Victoria’s Secret fashion show will make its return on Sept. But after years of criticism due to the event’s perceived objectification of women and lack of body diversity, the brand paused the show in 2019, and it’s been on hiatus since. Earlier this year , executives hinted at a return.

Fashion 244

Fashion Returns Apparel Shopping 244

Retail TouchPoints

DECEMBER 22, 2020

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.

Returns 263

Returns Drop-Shipping ATS Shipping 263

Retail TouchPoints

DECEMBER 20, 2021

Maternity retailer A Pea in the Pod has returned to brick-and-mortar with stores in Chicago and New York City. A Pea in the Pod parent company Destination Maternity closed all its banners in late 2019 following bankruptcy proceedings.

Returns 264

Returns Location Wholesale Apparel 264

Inside Retail

MAY 11, 2022

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. per cent in March compared to the same month in 2019, pre-Covid, and for the quarter were up by 7.1 per cent to 90.4 per cent in 2022.”.

Returns 264

Returns Consumer Specialty Store Shopping 264

Inside Retail

FEBRUARY 10, 2022

The lack of international tourists over the last two years has cost the retail industry an estimated $90 billion – given tourists spent around $45 billion between July 2018 and 2019, according to data from Tourism Research Australia. This has been a long time coming after more than 700 days of being cut off from the rest of the world.

Returns 262

Returns Promotions Management 262

Inside Retail

FEBRUARY 26, 2023

Customers want a quick, simple, and flexible return process and the peace of mind that if they don’t like an item, they can easily return it. Retailers know that hyper convenience is essential to the e-commerce proposition, and many continue to offer ‘free returns’ to remain competitive. Why do people return goods?

Returns 130

Returns Shipping Social Commerce Fashion 130

Inside Retail

DECEMBER 7, 2021

Under the partnership, Mad Mex launched its restaurants in Singapore and Malaysia in 2019. . The post Mad Mex returns to Australian ownership, ends Asia expansion plans appeared first on Inside Retail. Despite the disruption in the Asian market, Mad Mex has been able to open 11 new restaurants across Australia in the past 12 months.

Returns 246

Returns Planning Marketing Consumer 246

Retail Gazette

FEBRUARY 15, 2024

Visitor numbers in the capital in the last three months of 2023 were level with that in 2019, however, spending was down by 15%, according to data by the New West End Company (NWEC). A return to tax-free shopping would have a net positive effect on tax revenues and make British businesses competitive once more,” she added.

Returns 116

Returns Shopping ATS 116

Inside Retail

JUNE 16, 2021

Homewares retailer Sheridan Australia is taking part in a novel trial in which its shredded cotton products are returned to the soil to test whether it can improve cotton soil health and act as a scalable solution to textile waste. The post Sheridan returns cotton products to soil in textile waste trial appeared first on Inside Retail.

Returns 246

Returns Drop-Shipping Apparel Shipping 246

Inside Retail

MAY 16, 2023

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. she questioned.

Returns 130

Returns Drop-Shipping Customer Experience Shipping 130

Inside Retail

JANUARY 23, 2023

Luxury spending by Chinese nationals had dipped from 33 per cent of the global personal luxury goods market in 2019 to as little as 17 per cent last year, according to estimates from consultancy Bain. The post Luxury giants bank on Chinese return as Western shoppers sober up appeared first on Inside Retail.

Returns 130

Returns Department Stores Fashion Marketing 130

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns 179

Returns Merchant Services Drop-Shipping Accessories 179

Retail TouchPoints

AUGUST 16, 2021

Glossier will return to brick-and-mortar with three permanent locations scheduled to open this year. The retailer’s physical locations drew more than 1 million visitors in 2019 with an average conversion rate of 50%. The first will launch in Seattle’s Capitol Hill neighborhood on Aug.

Returns 290

Returns Fulfillment Location Consumer 290

Retail Focus

DECEMBER 1, 2022

The Pollen Estate has announced that ‘ Pop-Up at the Cop Shop ’, the Crisis at Christmas Pop Up, will return to Savile Row this December 5th-14th, 2022. The pair are setting sights high for 2022, hoping to smash 2019’s incredible. 80 brands participated in 2019 and the drive is on to get to 100 for the pop-up’s return.

Returns 130

Returns ATS Shopping Accessories 130

Retail TouchPoints

MARCH 15, 2021

Lord & Taylor will return from bankruptcy as a digital-first retailer in April under its new owner Saadia Group, according to multiple sources. for $100 million in August 2019, but Le Tote itself went bankrupt just a year later in August 2020. Known as the oldest department store in the U.S.,

Returns 279

Returns Department Stores Apparel Finance 279

Retail TouchPoints

MAY 11, 2021

Getting the returns experience right is one of the most critical parts of that cycle — 95% of shoppers say that how returns are handled affects their decision of whether to purchase again. Purchase Frequency Before Return Versus Purchase Frequency After Return. Return Rate and Negative Reviews.

Customer Experience 221

Customer Experience Returns Customer Retention Shopping 221

Retail TouchPoints

MARCH 24, 2021

Former Amazon exec Adam Selipsky will return to lead the company’s cloud computing division, Amazon Web Services, when current AWS chief Andy Jassy steps into the CEO role later this year. Tableau was acquired by Salesforce in 2019 for $15.7

Returns 264

Returns Marketing ATS 264

Retail TouchPoints

APRIL 30, 2021

The wide range is due to uncertainty regarding how consumers will shop post-pandemic — potentially impacting the performance of Prime Day 2021, which has returned to a Q2 date. Prime Day Returns to July, but Amazon Still Welcomes Experimentation. compared to Prime Day 2019, reaching $10.4 Total sales rose 45.2%

Returns 264

Returns Shipping Fulfillment Management 264

Retail TouchPoints

AUGUST 19, 2021

Toys ‘R’ Us will make its latest attempted return to brick-and-mortar with 400 store-in-store shops at Macy’s locations and online at macys.com/toysrus, slated to roll out in 2022. Toys ‘R’ Us previously staged a comeback during the 2019 holiday season with two new standalone locations, but its revival was cut short by the COVID-19 pandemic.

Returns 264

Returns Shopping Location Marketing 264

Retail Gazette

SEPTEMBER 29, 2023

The move could mean H&M returning to areas where it closed in recent years. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning The news follows H&M trialling smaller stores elsewhere in Europe, including Berlin in 2019.

Location 106

Location Returns Fashion Planning 106

Inside Retail

AUGUST 27, 2023

In 2019, Marc Jacobs launched a handbag dubbed “The Tote Bag”, which went viral a year later on TikTok for its stylish simplicity and fairly accessible price point. The revival of Marc Jacobs’ cosmetic portfolio, now in partnership with Coty, is eagerly anticipated by consumers around the world who have been campaigning for its return.”

Returns 130

Returns Fashion Consumer ATS 130

Retail TouchPoints

NOVEMBER 30, 2023

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

Shipping 264

Shipping Returns Customer Experience Management 264

VMS

MAY 18, 2021

shoppers are returning to shopping malls, according to a report by Placer.ai, published by the International Council of Shopping Centers (ICSC). Foot traffic at Class A malls is showing steady growth over the past few months when compared to the same time period in 2019. The post Foot Traffic Returns to U.S.

Returns 105

Returns Shopping Visual Merchandising Location 105

Inside Retail

MAY 18, 2021

Bain now sees a 30 per cent probability that sales of high-end handbags, clothes and jewellery will return to or exceed their 2019 level of US$340 billion this year, depending on how quickly vaccines are rolled out and tourism picks up. The speed of the recovery has been uneven.

Returns 147

Returns Marketing Consumer Shopping 147

Retail Gazette

NOVEMBER 29, 2023

The return to its original home has been dubbed as the final stage of HMV’s “dramatic turnaround” under new owner Doug Putman, who snapped up the business at the start of 2019 following its second collapse into administration. So, what exactly does the the next chapter of HMV look like?

Returns 116

Returns Accessories Shopping Location 116

Retail Focus

APRIL 9, 2021

of total retail sales in the UK in 2019 1 , climbing to over 38% in the first lockdown, and estimated to have settled in the region of 28-30% subsequently, retailers are now accepting that larger online capability is not just necessary but expected. References: 1 E-commerce share of UK retail sales 2019-2024, Statista.

Returns 130

Returns Retail Marketing Marketing Consumer 130

Retail Gazette

AUGUST 15, 2023

Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning It would be the first time in four years that M&S has joined the blue-chip index after the retailer was dropped in 2019 as it scrambled to push up profits after closing hundreds of stores.

Returns 98

Returns Promotions Marketing Department Stores 98

Inside Retail

FEBRUARY 16, 2024

View this post on Instagram A post shared by NIQUE (@niqueclothing) Founded in Melbourne, the label boasted eight bricks-and-mortar outlets across its hometown and Sydney in 2019. Beyond its traditional men’s and women’s lines, Nique has championed specifically gender-neutral designs since 2019 through its Genderu capsule collection.

Fashion 278

Fashion Apparel Returns Management 278

Retail Times

JUNE 4, 2021

The Entertainer, the fastest-growing, family-owned high street toy retailer in the UK, has announced the return of its Big Toy Rehoming campaign, in partnership with The Salvation Army. The initiative is set to return as a year-round campaign to The Entertainer stores nationwide in line with World Environment Day on 5 June 2021.

Returns 98

Returns 98

Retail Wire

MAY 26, 2021

Dick’s Sporting Goods posted a 52 percent first-quarter sales gain compared to the same period in 2019 as the return of kids to team sports boosted the chain’s results. Earning per share of $3.79 blew past Wall Street’s expectations of $1.12 in the quarter.

Returns 100

Returns Sporting Goods 100

Small Biz Trends

OCTOBER 27, 2022

When bad actors take advantage of return policies, return fraud is the result. It’s the act of defrauding businesses using its return process and it’s a problem in the retail industry. If you think fraudulent returns aren’t a problem, think again. billion worth of merchandise was affected in 2019.

Returns 105

Returns Merchant Services Retailing Pricing Customer Experience 105

VMS

MAY 7, 2021

Tapestry (New York), owner of retail brands Coach and Kate Spade, reported that its third-quarter fiscal sales have returned to pre-pandemic levels, according to CNBC. Overall revenue, however, has not yet reached 2019 levels. Tapestry’s net income for the quarter was $91.7 million against a new loss of $677.1

Returns 102

Returns Visual Merchandising 102

Inside Retail

FEBRUARY 16, 2024

View this post on Instagram A post shared by NIQUE (@niqueclothing) Founded in Melbourne, the label boasted eight bricks-and-mortar outlets across its hometown and Sydney in 2019. Beyond its traditional men’s and women’s lines, Nique has championed specifically gender-neutral designs since 2019 through its Genderu capsule collection.

Fashion 246

Fashion Apparel Returns Management 246

Inside Retail

APRIL 27, 2021

per cent higher than the same period in 2019. We’re beginning to see customers returning to the CBD, as they return to work. And we’re beginning to see customers not only returning to shopping centres but shopping at supermarkets within shopping centres. While a significant drop from Coles’ record 13.1

Returns 147

Returns Supermarket Shopping Consumer 147

A1 Retail

NOVEMBER 17, 2023

The opening of the Oxford Street location represents another sign of a dramatic turnaround of the hmv business under Canadian owner Doug Putman, who first took the reins in 2019. The post HMV to make Oxford Street return on 24th November 2023 appeared first on A1 Retail Magazine.

Returns 59

Returns Shopping Location Planning 59