Retail TouchPoints

NOVEMBER 4, 2020

In 2019 , the total market share of online U.S. Because of this ease, merchants have begun relying on POS financing to drive sales growth. McKinsey has found that around 50% to 60% of loans originated at POS are either partially or entirely subsidized by the merchant. According to McKinsey, merchants face up to 2.4X

Merchant Services 317

Merchant Services Payment Services Accounting Jewelry 317

Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. The payments platform acquired deal-finding platform Honey Science Corp. for $4 billion in November 2019.

Merchant Services 288

Merchant Services Payment Services Social Commerce Consumer 288

Retail TouchPoints

JULY 7, 2020

While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. Traditionally, U.S.

Merchant Services 255

Merchant Services Payment Services Point of Sale Consumer 255

Retail TouchPoints

SEPTEMBER 15, 2021

PetSmart has joined the growing ranks of retailers offering buy now, pay later (BNPL) services through a new partnership with Afterpay. with Amazon , Apple , Westfield shopping centers, CVS , Macy’s and Target among the many merchants that have added the offering in the last few months alone.

Merchant Services 262

Merchant Services Payment Services Shopping Marketing 262

Retail TouchPoints

JANUARY 14, 2022

With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud. Here’s some insight as to how merchants and consumers can avoid scams and gift card fraud: Consumer vs. Merchant. growth we saw in 2019.

Merchant Services 328

Merchant Services Payment Services Management Accounting 328

Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

APRIL 5, 2023

Buy Now, Pay Later ( BNPL ) solutions have exploded in popularity, with a staggering growth rate of 1000% since 2019. So far, this payment method has made it easy for millions to purchase nice-to-have items such as the latest iPhone, trendy sofas, designer handbags and stylish clothes without paying in full upfront.

Merchant Services 295

Merchant Services Payment Services Finance Consumer 295

Retail TouchPoints

MAY 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement. I’m thrilled to have Mark join our team and lead this important work.”

Advertising 278

Advertising Merchant Services Payment Services Planning 278

Retail TouchPoints

DECEMBER 22, 2021

McDonald’s made headlines when it acquired the personalization solution provider Dynamic Yield in March 2019 for a reported $300 million. The SaaS platform uses AI to support more than 400 brands in industries including retail, financial services, travel and restaurants.

Merchant Services 276

Merchant Services Payment Services Consumer Marketing 276

Retail TouchPoints

AUGUST 3, 2020

A joint venture of Hilco Merchant Resources and Gordon Brothers is conducting the liquidation. The clothing rental subscription service purchased Lord & Taylor from Hudson’s Bay Company in November 2019. Le Tote continues to operate its digital subscription service, as well as Lord & Taylor’s online retail business.

Merchant Services 299

Merchant Services Payment Services Location Store Operations 299

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” PayPal has been an investor in Happy Returns since 2019. Terms of the deal were not disclosed.

Merchant Services 207

Merchant Services Returns Payment Services Checkout 207

Retail TouchPoints

JULY 7, 2020

Uber will launch a grocery delivery service through the Uber and Uber Eats app in partnership with the grocery delivery startup Cornershop. In 2019 Uber entered an agreement to acquire a majority stake in Cornershop, which was previously acquired by Walmart , in a deal expected to close in the coming days. later in July.

Merchant Services 200

Merchant Services Consumer ATS Fulfillment 200

Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. At the moment a “ couple hundred U.S.-based

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

MAY 31, 2022

There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G Then in 2019, 5G entered the scene (in case you were wondering, 6G is predicted to arrive around 2030). “5G What matters most is what you do with it.

Merchant Services 354

Merchant Services Checkout Shrinkage ATS 354

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. Merchants can then set the price for items based on their condition and manage pricing, advertising and sales using their existing processes. by the end of 2021. UK and France.

Merchant Services 299

Merchant Services Returns Wholesale Apparel 299

Inside Retail

AUGUST 12, 2021

Southeast Asia’s leading online fashion and lifestyle retailer offers customers a world of payment options and a seamless shopping experience. Now, consumers who shop Zalora will have the ability to pay with any of their preferred local payment solutions at online checkout as part of a seamless shopping experience. yael@bridgerpay.com.

Merchant Services 130

Merchant Services Payment Services Checkout Fashion 130

Retail TouchPoints

APRIL 29, 2022

On average, it costs $33, or 66%, of the price of a $50 item for retailers to process a return, up from 59% last year, Optoro estimates. . Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process. during the returns process.

Returns 312

Returns Merchant Services Drop-Shipping Shipping 312

Retail TouchPoints

JULY 20, 2022

In short, consumers are now looking for more unique shipping perks from online merchants, and meeting these demands will present an opportunity to differentiate. 1] Figures are based on aggregate insurance claim payment data collected by UPS Capital Insurance Agency, Inc. during the three year calendar period from 2019-2021.

Shipping 340

Shipping Merchant Services Payment Services Consumer 340

Retail TouchPoints

OCTOBER 14, 2020

The 2020 Retail Innovation Award winners are: Philip Behn, CEO, Imperfect Foods Category: Sustainability Innovation Behn joined Imperfect Foods as CEO in November 2019 to drive the business into its next phase, and to forge deeper commitments around sustainability and building a better food system for everyone.

Merchant Services 278

Merchant Services Promotions Planning Marketing 278

Inside Retail

JUNE 23, 2023

Payment giants Visa and Mastercard have pledged not to offer merchants cut-price credit transaction rates if they lock into their debit transaction systems, a move small business advocates hope will level the playing field for local SMEs. Those fees add up: Australian merchants paid $1.3 What do the undertakings say?

Merchant Services 130

Merchant Services Payment Services Marketing 130

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. The improvements will start in select cities before rolling out across the country throughout the summer. and Costco.

Customer Experience 278

Customer Experience Merchant Services Inventory Management Grocer 278

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

Merchant Services 130

Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 299

Merchant Services Advertising Shopping Drop-Shipping 299

Retail TouchPoints

JANUARY 5, 2021

There were fewer last-minute shoppers in 2020 compared to 2019,” said Hilding Anderson, Senior Director of Strategy & Consulting at Publicis Sapient in an interview with Retail TouchPoints. “ 3 shopping day in 2019. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec. 24, 2020), or 2.4% 1 through Dec.

Drop-Shipping 311

Drop-Shipping Merchant Services Returns Shipping 311

Retail TouchPoints

JULY 30, 2020

Households with children in elementary and high school are set to spend an average of $789.49 , far exceeding the 2019 record of $696.70. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

Merchant Services 316

Merchant Services Advertising Apparel Consumer 316

Retail TouchPoints

AUGUST 7, 2020

However, other potentially even more significant trendlines show fundamental changes in consumers’ decision-making process related to picking brands and demonstrating customer loyalty. One common thread among many of the studies: fewer trips to brick-and-mortar stores in favor of increased online shopping.

Consumer 309

Consumer Merchant Services Shopping Promotions 309

Retail TouchPoints

NOVEMBER 16, 2022

It will include the Holiday 2022 Meta Foresight Interactive Report , offering insights from the 2019, 2020 and 2021 holiday seasons across 33 key markets as well as tips on turning new holiday customers into returning shoppers after the season ends. Additionally, eligible SMBs will be able to earn a $100 TikTok advertising credit.

Merchant Services 278

Merchant Services Finance Advertising Marketing 278

Retail TouchPoints

SEPTEMBER 2, 2020

Vivino , an online wine marketplace and app, is capitalizing on this growth by doubling down on its user-driven ratings process and personalized tools and features. Even June 2020 outperformed June 2019 by 140%, alluding to a possible sustained increase in people buying online, even as their pre-COVID channels begin to reopen.”.

Merchant Services 264

Merchant Services Shopping Customer Experience Shipping 264

Retail TouchPoints

NOVEMBER 2, 2021

In 2019, NMG joined forces with handbag and accessories reseller Fashionphile to roll out an integrated circularity program that included the debut of six Fashionphile locations inside Neiman Marcus stores.

Merchant Services 261

Merchant Services Drop-Shipping Accessories Fashion 261

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. said Pandya. “

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

AUGUST 31, 2022

“In most DTCs, there’s a three-tiered stool with a revenue executive (like me), the merchant team and some sort of brand or creative team — and we all work through a consolidated go-to-market calendar,” explained Simon in an interview with Retail TouchPoints. “We We align on messaging and how we’re going to communicate key stories.

Merchant Services 278

Merchant Services Marketing Planning Finance 278

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. In fact, McNamara noted that Mastercard predicts a comeback for Black Friday 2022, with total sales exceeding 2019 results.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

OCTOBER 29, 2020

Economists are predicting a flat or modest increase in holiday sales compared to 2019, but they expect a big increase in online holiday shopping. vs. 2019, when sales amounted to $145 billion. Merchants love it because it bolsters sales, avoids shipping and helps move inventory out of stores. Impact on Merchants.

Merchant Services 174

Merchant Services Shipping Accounting Returns 174

Retail TouchPoints

FEBRUARY 2, 2021

Global Shopping Festival by stimulating consumption, satisfying consumer demands and supporting the business recovery of merchants in response to the impact of the pandemic. The results were pretty staggering: More than 250,000 brands and 5 million merchants participated, generating RMB 498.2 We achieved another successful 11.11

Merchant Services 214

Merchant Services Marketing Planning Shipping 214

Retail TouchPoints

JULY 10, 2020

In fact, 2019 showed great progress for e-Commerce to close the gap in total market share of sales compared to brick-and-mortar retail. As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Getting Ahead Of Retail Regulations.

Merchant Services 191

Merchant Services Checkout Customer Experience Fulfillment 191

Inside Retail

APRIL 11, 2021

billion) – around 4 per cent of its revenues in 2019 – for violating anti-monopoly rules and abusing its dominant market position. It said the practice violates China’s anti-monopoly law by hindering the free circulation of goods and infringing on the business interests of merchants.

Merchant Services 130

Merchant Services Accounting Marketing Planning 130

Retail TouchPoints

SEPTEMBER 15, 2020

The good news is that retailers can make a number of adjustments both to reduce return rates and to make the overall process more streamlined and less costly. Consolidating packages in a limited number of locations is much more efficient and less costly than processing single shipments from individual homes. Happy Returns is not alone.

Returns 225

Returns Merchant Services Shipping Location 225