Retail TouchPoints

JANUARY 2, 2024

Since the pandemic, seven in 10 consumers have used mobile devices and apps for shopping, and it’s not just millennials and Gen Z; Gen X and baby boomers are 68% and 56% more likely, respectively, to use their mobile device to make purchases than they were a few years ago. of ecommerce sales in 2024.

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Inside Retail

FEBRUARY 8, 2024

million and now account for 21.3 It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. King has been on a 12-month rolling contract with Myer since 2018 and has decided to retire at the end of this financial year to return home to Florida to be with his family.

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Inside Retail

JANUARY 31, 2023

Chinese nationalism is on the rise, with an accompanying disdain among a broad swathe of consumers for foreign products. Li-Ning had plenty of ambition though, and in 2018 it became the first Chinese sportswear brand to exhibit its collection at New York Fashion Week. The Chinese market is hugely important to the company.

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Retail TouchPoints

MAY 18, 2023

Thanks to its core product — stylishly packaged, “beauty forward” hand sanitizers crafted in partnership with the well-known Givaudan perfume house — the brand achieved a $60+ average order value (AOV) from its inception in 2018. After six months of B2C sales in the U.S., This is the key to growth.”

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Inside Retail

OCTOBER 5, 2023

The downfall derived from months of lowered consumer demand, lowered average selling prices, and increased expenses. It wasn’t until the late 1980s that gem-quality, lab-grown diamonds became available on a commercial level to consumers. De Beers’ half-year 2023 report showed that the total rough diamond sales volume of 15.3

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Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2019, showing significant growth since its exited from bankruptcy in 2018. The retailer is seeking to complete its turnaround by zeroing in on its appeal to Gen Z consumers, among whom the brand is already well-known. members accounted for half its sales in the country in the first half of fiscal 2021.

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Inside Retail

MAY 19, 2021

According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018.

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Retail TouchPoints

MAY 5, 2022

Chinwe Abaelu, SVP and Chief Accounting Officer, will serve as Principal Financial Officer until Torrid appoints a new CFO. Serving as Torrid CEO from August 2018 to April 2022, Muñoz led the retailer through the COVID-19 pandemic and a 2021 IPO. The change at the top comes amid a number of leadership shifts taking effect immediately.

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Inside Retail

MARCH 20, 2023

Bestseller’s Australia country director Rikke Dahl-Thorup told Inside Retail that the brand entered the Australian market due to the strong consumer demand for Scandinavian design, and a willingness from Aussie customers to embrace new trends. One example of this is the recent expansion of Vero Moda.

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Retail TouchPoints

JANUARY 3, 2022

billion, accounting for a record 18.9% Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated. Even worse, more than 87% of customers confirm they have been locked out of an online account due to too many failed login attempts.

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Inside Retail

JULY 13, 2022

The move followed a complaint by the consumer advocacy group Choice , which called the technology invasive and unwarranted. While the outcome of the investigation is still uncertain – Bunnings and Kmart maintain that they acted lawfully – the consumer backlash has already begun on social media. Is this a new problem?

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Inside Retail

SEPTEMBER 6, 2023

“It’s far more likely, and cost effective, to cut out the retailer entirely and employ a direct-to-consumer model online, like we’ve seen automotive brands employing. Pre-owned watch sales reached US$22 billion in 2021, accounting for nearly one-third of the overall US$75 billion luxury watch market.

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Mass Relators

MARCH 18, 2024

WASHINGTON – The retail industry remains a major employer, according to a new report released by the National Retail Federation on Monday, which found that retailers supported 55 million full-time and part-time jobs in 2022, accounting for 26% of total U.S. employment in 2018. trillion, accounting for 20.4% employment.

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Accounting Consumer Marketing 52

Inside Retail

AUGUST 22, 2022

However, earlier this month, it drew anger from Chinese social media users after its Spanish Instagram account posted a picture of dolls, one of which it called a “Japanese geisha doll” but which Chinese users pointed out was wearing a qipao dress, a traditional Chinese outfit.

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Accounting Promotions Shopping Consumer 130

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

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Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

JULY 12, 2021

In 2018, Walmart beat out Amazon for a majority interest in the company, spending $16 billion for a 77% stake. Brick-and-mortar dominates the retail scene, with ecommerce projected to account for just 7% of sales this year, up from 3% in 2017.

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Wholesale Social Commerce Fashion Consumer 262

Wiser

DECEMBER 22, 2020

Direct-to-consumer (D2C or DTC) brands are everywhere these days: advertised on buses, pulling shoppers in on Instagram, and increasingly setting up storefronts on Main Streets around the world. Below is our ultimate guide that covers all of the considerations brands need to take into account when considering expanding their online business.

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Consumer Shipping Fulfillment Advertising 122

Inside Retail

NOVEMBER 16, 2022

Lee, who was previously at Kering’s Bottega Veneta , should focus on strengthening its runway, streetwear, and menswear collections to appeal to younger consumers, said Ortelli. Leather goods account for around 20 per cent of Burberry’s sales versus 70 per cent at Bottega Veneta.

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Fashion Department Stores Planning Accounting 278

Retail TouchPoints

DECEMBER 27, 2022

Vonage’s latest global research shows voice calls are a top-two preferred communication channel by consumers when connecting with brands, and this is likely to increase in the coming year. In fact, 73% of consumers currently connect with businesses via voice calls, and one-third plan to do even more business through voice in the next year.

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Inside Retail

JANUARY 3, 2024

The range of physical and virtual retail spaces, retailers, products and prices leaves consumers spoilt for choice. But the retail landscape and consumer behaviour are changing, and changing fast! Aussie consumers spent a whopping A$353 billion on retail goods in 2022 compared with $275.3 billion in 2018 – a 28.2

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Department Stores Shopping Outdoor Consumer 147

Retail TouchPoints

JULY 9, 2021

What began as a trend to “go green” is now making real differences in profitability and the way consumers see brands. Lowe’s signed a renewable energy agreement in November 2018 that will provide for enough energy to power all of its 143 stores in Texas. Lighting accounts for 50% of energy costs for non-food retailers.

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Inside Retail

MARCH 14, 2024

Later on, in 2013, the American consumer product goods conglomerate Sequential Brands Group acquired Revo. Robinson Optical Inc, a family-run eyewear company that has been running since 1926, in 2018. Then, it set up a direct-to-consumer channel. “It billion in 2019 and generated US$3.48 per cent from 2021 to 2027.

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Inside Retail

MAY 25, 2021

We can’t be a rubber stamp for an industry-brand partnership without real accountability and robust oversight,” Christy Hoffman, UNI Global’s general secretary, said in a statement about the decision earlier this month. . Eighty-three percent of the hazards had been remediated by February 2018. What do factories have to say? .

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Fashion Accounting Returns Promotions 246

Retail Focus

APRIL 4, 2024

Despite being a buzzword, digital transformation has now become a defining element of modern business strategy, and its significance cannot be understated (Achille, Marchessou et Remy 2018). The resilience of these brands is exemplified by their ability to withstand economic fluctuations and evolving consumer tastes.

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Retail TouchPoints

JULY 12, 2021

Nevertheless, in 2018 the party goods retailer went a step further and began selling on Amazon as well. The aim was to reach more consumers — particularly younger ones — even if that meant going outside Party City’s owned channels, said Vishwas Bharadwaj, the company’s VP of Marketplaces. Meeting Consumers ‘Where They Are’.

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Inside Retail

OCTOBER 18, 2022

This is where we see it heading, and what a connected omnichannel customer experience (CX) needs to account for in the behaviours and needs of customers adapting to their environment. The International Longevity Centre notes that “retailers could thrive, not just survive, if they innovate to adapt to more older consumers”.

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Inside Retail

JUNE 30, 2021

“Other than playing an active role in reducing our environmental footprint, sustainable store design will increase the brand’s credibility in the eyes of the modern, mindful consumer and also saves money in the long-term with lesser consumption of energy and waste,” a Takashimaya spokesperson said.

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Department Stores Beauty and Health Accounting Promotions 246

Inside Retail

SEPTEMBER 19, 2022

Makro, the biggest cash-and-carry operator in Southeast Asia, was already something of a beast in wholesale and retail terms: it operated 154 warehouse-style units with an average size of just under 5,400sqm, selling to both retailers and end consumers in major cities and secondary locations, mostly in Thailand and Malaysia. billion baht ($9.4

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Wholesale Supermarket Accounting Supply Chain Management 130

Retail TouchPoints

MARCH 25, 2021

Driven by growing consumer concern over how their personal data is being collected and used, governments are enacting legislation, and tech companies are implementing platform changes, that will forever alter the relationship between consumers and advertisers. “A A new era of advertising is taking shape.

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Retail TouchPoints

MARCH 28, 2022

More specifically, MINISO has spent the last year-plus bolstering its brick-and-mortar footprint in North America to amplify its proprietary $10 N’ Under concept, which has become beloved among Gen Z consumers. We are thus able to eliminate intermediaries and transfer the benefits to consumers.

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Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. followed by former #1 Shein , now bumped down to the #2 position. (It Wish is based in the U.S.,

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Inside Retail

OCTOBER 6, 2021

When Hannon Comazzetto started Australian re-commerce platform AirRobe in 2018, resale was still quite niche locally – pursued by a small but passionate group. Today, 66 per cent of consumers plan to shift their spend to more sustainable brands.”.

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Payment Services Fashion Accessories Checkout 246

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele.

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Inside Retail

JULY 6, 2021

Accordingly, brands spend significant time and money positioning themselves to create positive associations with consumers, whether that’s through communicating their purpose or engaging in worthy environmental or social partnerships. million in the 2017-18 financial year to $32 million in 2018-19 representing an increase of 90 per cent.

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Inside Retail

MARCH 23, 2022

With the global luxury goods market expected to be worth around US$430 billion* by 2025 – and Chinese luxury consumption set to account for nearly half of that – Lanvin Group said it sees itself as “well-positioned to capture the enormous growth potential driven by flourishing demand for luxury goods globally”.

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ATS Fashion Accounting Point of Sale 130

Inside Retail

MARCH 26, 2023

How it works Customers who want to enrol in Amazon One and link their MyPanera account simply need to hover their palm over the Amazon One device in store, and a Panera associate will help them to get signed up. Customers can choose loyalty linking, payment, or both. But all is not well on this front.

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Payment Services Accounting Checkout Location 130

Inside Retail

DECEMBER 2, 2021

In 2013, he founded Off White, and he became the men’s artistic director of Louis Vuitton in 2018. Hillberg joined SurfStitch as merchandise manager in 2014, before becoming general manager in 2015 and managing director in 2018. Abloh trained as an architect and engineer in his early life, and transitioned to designing clothes in 2012.

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Fashion Management Accounting Customer Experience 130