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Kroger unveils first Ocado-powered fulfillment center

Mass Relators

CINCINNATI – Kroger announced that the first of 20 customer fulfillment centers (CFC) it is developing in partnership with British online grocer Ocado Group PLC is ready to fulfill orders from online shoppers. The breadth of this fulfillment ecosystem will be crucial in helping Kroger to continue to win in e-commerce across the U.S.”

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Exclusive Q&A: EY Defines 5 Post-Pandemic Consumer Segments

Retail TouchPoints

In 2018, Ernst & Young (EY) launched an ambitious project called FutureConsumer.Now , to model scenarios that would challenge present thinking about future consumers. Orschell discussed the differences and overlaps among these consumer segments as well as other recent research.

Consumer 278
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Myer’s latest trading update is a testament to putting the customer first

Inside Retail

million and now account for 21.3 It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. King has been on a 12-month rolling contract with Myer since 2018 and has decided to retire at the end of this financial year to return home to Florida to be with his family.

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How Touchland Uses Data to Drive Brand Expansion

Retail TouchPoints

Thanks to its core product — stylishly packaged, “beauty forward” hand sanitizers crafted in partnership with the well-known Givaudan perfume house — the brand achieved a $60+ average order value (AOV) from its inception in 2018. After six months of B2C sales in the U.S., This is the key to growth.”

Planning 250
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A Consumer Brands’ Guide to Understanding and Navigating Amazon’s Private Label Business

Retail TouchPoints

According to Coresight Research ’s Inside the World of Amazon’s Private Label Offering report, Amazon now has over 22,617 products from 111 private label brands across nearly every category — three times the number of brands they had in 2018. Volumes are highly uncertain.

Consumer 298
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Why Companies Should Consider Outsourcing Some or All of Their Supply Chain

Retail TouchPoints

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Insourcing Fulfillment. You won’t be able to fulfill orders or there will be a significant delay in fulfillment.

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The Secret Behind Quick-Turn Merch: A Strong Partner

Retail TouchPoints

This branded apparel — or merch, as it’s more commonly called — sent consumers into a frenzy. The key to consumers’ hearts lies in the merch partner you choose. It’s also the speed at which you’re able to communicate with your account manager or designer. But what goes into these quick-turn collaborations ?