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Amazon is set to take off in Australia this year, get ready

Inside Retail

Amazon, the $2 trillion gorilla, arrived on our shores officially in December 2017, just in time for Christmas. This, combined with Amazons dedicated focus on building a vast fulfilment network to underpin its delivery proposition, has allowed the brand to achieve the size and scale it has in the UK. Amazon announced it posted over $3.1

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DICK’S Promotes New CEO as Retailer Reports Strong Q3 Results

Retail TouchPoints

DICK’S Sporting Goods has promoted President Lauren Hobart to the roles of President and CEO, as of Feb. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017.

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As the Holidays Approach, it’s Time to Rethink Retail Pricing Methodology…and AI Can Help

Retail TouchPoints

In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs?

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Coles, Woolworths move to automation, gig workers as home deliveries soar

Inside Retail

In 2017, Coles quietly teamed up with Airtasker , encouraging shoppers to put their grocery list up for auction and have gig workers bid each other down to win the job. With UK software and robotics company Ocado, Coles is developing two data-driven “customer fulfillment centres” in Melbourne and Sydney, scheduled to open in 2022.

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5 Things to Know About Amazon’s New ‘Style’ Clothing Stores

Retail TouchPoints

Customers also can choose to share additional information such as their style, fit and other preferences in order to receive more refined recommendations, and they’ll receive notifications of in-store promotions curated to their preferences.

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What Brands Can Learn From D2C Trendsetters

Retail TouchPoints

By focusing on brand mission and purpose, D2C brands have to work much harder than most B2C brands to not only win sales and market share, but also to promote and educate the market on their unique brand missions. Enhanced In-Store Experiences. In recent years, fully online brands have moved toward the use of physical space.

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Returns Go Digital – How Can Retailers Keep Customers Coming Back?

Retail TouchPoints

A report from Statista estimated 2020 return delivery costs at $550 million, up 64% since 2017. A brand with an accessible single customer view might then proactively send a notification to the customer, offering to start a return for the original purchase, or to offer a discount to match an in-store promotion.

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