Inside Retail

APRIL 26, 2024

You can increase customer retention by creating loyalty programs, improving the customer experience, offering personalised services or promotions, or simply focusing on improving product range or quality. In present-day e-commerce, same-day fulfilment and free shipping are often part and parcel, not perks of the experience.

Customer Retention 277

Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Mass Relators

MARCH 31, 2024

Dollar General has promoted 18 executives to new roles at the company. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources. Christine Connolly Christine Connolly has been promoted to senior vice president, corporate secretary and assistant general counsel, securities and governance.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Retail Gazette

OCTOBER 24, 2023

Post purchase, poor fulfilment is among the main reasons why companies fail to retain customers. Are you a marketplace, looking to implement a fulfilment solution to improve day-to-day logistics operations for your sellers? Download now Click here to sign up to Retail Gazette‘s free daily email newsletter

Fulfillment 52

Fulfillment Promotions Returns Consumer 52

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. 2: Order cycle time.

Fulfillment 270

Fulfillment Returns Shipping Promotions 270

Star Miconics

MARCH 8, 2024

Restaurants must fulfill orders placed online through their websites or apps and third-party delivery services in addition to orders at the table, counter, drive-thru, or self-service kiosks. Labeling solutions have become essential to streamlined, accurate order fulfillment. billion, to grow to $422.9 billion by 2028.

Fulfillment 52

Fulfillment Kiosk Grocer Point of Sale 52

Retail TouchPoints

NOVEMBER 24, 2020

DICK’S Sporting Goods has promoted President Lauren Hobart to the roles of President and CEO, as of Feb. Stores will still be an important part of the company’s future — they were responsible for fulfilling 70% of online sales during the quarter, and generated a 6% same-store sales increase despite the pandemic.

Promotions 149

Promotions Sporting Goods Fulfillment Finance 149

Retail Gazette

NOVEMBER 10, 2023

Fulfillment refers to everything that happens between the moment an order has been placed by a customer and the moment they receive the product. Post purchase, bad fulfillment is a fantastic way to lose customers. This white paper will help you set your fulfillment strategy to improve the performance and sales of your marketplace!

Fulfillment 52

Fulfillment Merchant Services Returns Promotions 52

Retail TouchPoints

AUGUST 18, 2023

Walmart has named Kath McLay as its new President and CEO of Walmart International, replacing retiring 27 -year Walmart veteran Judith McKenna. Chris Nicholas, currently COO of Walmart U.S., will replace McLay as President and CEO of Sam’s Club U.S., with both changes taking effect Sept.

Promotions 216

Promotions Marketing Management Store Operations 216

Retail TouchPoints

DECEMBER 11, 2020

The retailer also is promoting its BEYOND+ loyalty program during the holiday season. The retailer also will encourage curbside and buy online, pick up in-store (BOPIS) purchases from Dec. 17 through Dec. 24 with a 20% discount off these orders to ensure shoppers get their gifts before Christmas. Shoppers who sign up for the service by Dec.

Promotions 205

Promotions Shipping Fulfillment 205

Retail TouchPoints

AUGUST 31, 2023

Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. based Shopify merchants who are already using or want to use Amazon’s fulfillment network by the end of September 2023.

Merchant Services 250

Merchant Services Payment Services Fulfillment Checkout 250

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. In contrast, 3PL services oversee the order fulfillment cycle on behalf of the company. Keep reading and discover which order fulfillment option is right for you. Can you fulfill the orders in a timely manner?

Fulfillment 298

Fulfillment Shipping Inventory Management Management 298

Retail TouchPoints

SEPTEMBER 9, 2022

These tools power order flow, fulfillment and afford customer insights. Rosie’s features help retailers to develop: Shoppable weekly ads; Store loyalty and rewards programs integrations; Third-party fulfillment logistics integrations; and Payment processing.

Grocer 250

Grocer Payment Services Fulfillment Wholesale 250

VMS

JULY 28, 2021

U SING AUTHENTIC MOVIE props, interactive experiences and even a multiplayer game, this Wonder Woman storewide promotion for AT&T was rolled out to Dallas, Chicago and San Francisco for the “Wonder Woman 1984” movie release in theaters and via HBO Max this past Christmas Day 2020. Designed by Twenty Four 7 (Portland, Ore.),

Promotions 93

Promotions Visual Merchandising Fulfillment Location 93

Mass Relators

OCTOBER 12, 2021

CINCINNATI – Kroger will offer more customers Kroger Delivery through the addition of new Kroger fulfillment centers powered by the Ocado Group, combining vertical integration, machine learning and robotics to provide an affordable, friendly and fast fresh food delivery service, the company said Tuesday.

Fulfillment 52

Fulfillment Planning Promotions Marketing 52

Mass Relators

DECEMBER 14, 2021

has promoted Laura Gump , formerly vice president of merchandising for the Houston division, to president of the division. “My goal is to continue expanding Kroger’s reach and impact and diversify our ever-growing selection of fresh food to fulfill our promise of being Fresh for Everyone.” HOUSTON — Kroger Co.

Promotions 52

Promotions Fulfillment Management Shopping 52

Retail TouchPoints

APRIL 18, 2023

Timed to coincide with Earth Day, Eastern Mountain Sports (EMS) is once again participating in the Smartwool Second Cut project. During the month of April, EMS will accept shoppers’ used, clean socks (of all brands) that will then be recycled into new products via a partnership with Material Return.

Promotions 226

Promotions Returns Location Store Operations 226

Retail TouchPoints

JULY 18, 2022

GSP will provide store-specific kits directly to Yesway and Allsup’s stores from GSP’s production and fulfillment facilities. GSP’s just-in-time fulfillment system will allow Yesway and Allsup’s associates to receive the correct signage and POP kits on time each month for proper installation.

Marketing 232

Marketing Fulfillment Promotions Retail Marketing 232

Mass Relators

JUNE 20, 2022

Matthew Simonsen has been promoted to senior vice president of real estate and development. Jackie Li has been promoted to senior vice president of private brands and global sourcing. Tyler Hickman has been promoted to vice president and division merchandise manager. GOODLETTSVILLE, Tenn.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Retail Dive

MARCH 8, 2024

The retailer logged $20 million in vendor spending on things like promotions, displays, special staffing and fulfillment services.

Marketing 103

Marketing Fulfillment Promotions 103

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 269

Fulfillment Drop-Shipping Supply Chain Management Grocer 269

Inside Retail

MARCH 21, 2024

Customers want immediate fulfilment. Our system puts the inventory counts in the hands of employees and automates data capture which ensures more accurate stock counts, better in-stock ratios and faster fulfilment rates,” explains Finch. If they see something online, they want to purchase it here and now.

Inventory Management 130

Inventory Management Management Fulfillment Promotions 130

Inside Retail

JULY 6, 2023

The weeks leading up to Christmas, Cyber Monday, and Black Friday typically see a surge in promotional activity that can account for a significant portion of a brand’s annual revenue. This to ensure that there’s sufficient hype and energy surrounding its promotions, and that it’s able to scale its operations to meet demand.

Fulfillment 242

Fulfillment Shipping Promotions Returns 242

Retail TouchPoints

SEPTEMBER 30, 2020

13 and 14 only — putting the promotion in direct competition with the delayed Amazon Prime Day. All Target Deal Days promotions will span both days, marking a departure from how the shopping holiday has operated in previous years, and select deals will become available starting Oct.

Promotions 288

Promotions Fulfillment Advertising Planning 288

Retail TouchPoints

JUNE 13, 2022

The marketplace is sweetening the deal with its supply chain and infrastructure tools, including Walmart Fulfillment Services. The move comes as the British government increases efforts to promote UK goods beyond the European Union with its Made in the UK, Sold to the World campaign.

Fulfillment 241

Fulfillment Promotions 241

Mass Relators

JULY 11, 2022

is expanding its online order delivery network with the addition of a new customer fulfillment center (CFC) in Pleasant Prairie, Wis., The delivery network relies on highly automated fulfillment centers like the one opening in Kenosha County, which Kroger said help the company “continue to put the customer at the center of everything we do.”.

Fulfillment 40

Fulfillment Promotions Location Management 40

Retail Gazette

APRIL 23, 2024

Tesco is under scrunity from the UK’s supermarket regulator, which is is closely monitoring its implementation of an “Amazon-style” fulfillment fee for online suppliers. Tesco said it first introduced a charge as its own fulfilment costs had grown as it expanded its online operations and served more customers.

Fulfillment 86

Fulfillment Supermarket Grocer Wholesale 86

Retail Focus

AUGUST 15, 2022

Original research of 100 UK retailers by Pricer, the world’s most trusted electronic shelf label (ESL) provider, showed that two fifths (39%) felt that in the last 12months there has been more pressure put on the store to fulfil ecommerce orders, rising to 52% of store associates.

Fulfillment 130

Fulfillment Promotions Store Operations Management 130

Retail Focus

APRIL 18, 2024

Scurri’s ongoing commitment to delivering technological innovation and exceptional customer service has also seen it awarded four G2 Best Software Awards, while its Customer Satisfaction (CSAT) score has increased from 96% to 98% YoY alongside a Net Promoter Score (NPS) of +74.

Management 147

Management Fulfillment Checkout Promotions 147

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. This cuts down on impulse purchases and reduces opportunities to build shopper awareness about new products or upcoming promotions.

Fulfillment 191

Fulfillment Promotions Shipping Store Operations 191

Retail TouchPoints

JULY 26, 2021

A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. These systems have to integrate with your shopping platform on the front end, your fulfillment operations in the middle and your financials and supply chain operations (or ERP if applicable) on the back end.

Wholesale 275

Wholesale Payment Services Fulfillment Returns 275

Retail TouchPoints

APRIL 18, 2024

It’s already happening, as AI-powered marketing systems digest vast amounts of data on each individual shopper, develop a unique strategy to grow value and engagement, and generate true 1:1 promotions and pricing to achieve each strategy — all in an automated process that takes minutes for millions of shoppers at scale.

Fulfillment 252

Fulfillment Marketing Returns Supermarket 252

Inside Retail

JUNE 1, 2023

Sophia Pope is the sales and customer success leader for Shipstation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. Another strategy, she says, is to automate fulfilment. This is especially true with women’s apparel, for example. “We’ve

Returns 234

Returns Shipping Promotions Fulfillment 234

Retail TouchPoints

OCTOBER 30, 2020

The retailer has partnered with Drive, the DoorDash white-label fulfillment platform. Customers can call their local Sam’s Club Pharmacies and speak to a pharmacist to schedule delivery, with “Dashers” fulfilling and delivering eligible orders. After the promotion period ends, all customers will be charted a flat fee of $7.99.

Fulfillment 205

Fulfillment Promotions Shopping ATS 205

Retail TouchPoints

OCTOBER 14, 2022

Established retailers exploring how a marketplace model would best fit into their business strategy have a common question — what’s the difference between dropship and marketplace fulfillment that utilizes third-party sellers, and how can it benefit their business? The answer is, quite a lot.

Fulfillment 268

Fulfillment Management Accounting Retailing Pricing 268

Retail TouchPoints

JUNE 22, 2022

Herrington joined Amazon as VP of Consumables in 2005, launched Amazon Fresh in 2007 and was promoted to SVP of Consumables in 2014. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer. Prior to joining Amazon, Herrington served as CEO of KeepMedia and VP of Marketing at online grocery retailer Webvan.

Fulfillment 247

Fulfillment Finance Promotions Customer Experience 247

Retail TouchPoints

SEPTEMBER 12, 2023

Businesses can also curate custom product collections directly on their profile page; The Shop tab , a centralized marketplace hub where businesses can display their products and customers can easily search and discover promotions.

Merchant Services 243

Merchant Services Payment Services Shopping Checkout 243

Retail TouchPoints

NOVEMBER 30, 2022

Rodgers joins Foot Locker after working with Ulta Beauty as the company’s Chief Supply Chain Officer, CIO and SVP of Supply Chain; Rosalind Reeves has been promoted to EVP and Chief Human Resources Officer after serving as Foot Locker’s VP of Talent, Diversity and Organization Capability.

Promotions 243

Promotions Fulfillment Planning Marketing 243