Retail TouchPoints

MARCH 29, 2021

Macy’s will no longer receive products directly, but the Finish Line at Macy’s business will still carry Nike items. Nike has been steadily growing its own DTC channel over the past decade: in 2011, DTC generated $3 billion , representing 16% of gross sales; by 2020, those numbers soared to $12.4

Sporting Goods 321

Sporting Goods Wholesale Specialty Retailers Accounting 321

Retail TouchPoints

FEBRUARY 1, 2022

Founded in 2011 in Seattle, Rover has connected pet owners to millions of service bookings and features the Rover Guarantee, 24/7 support, vet consultations and GPS walk mapping. Most recently, the retailer announced plans to set up shop-in-shops at Lowe’s stores, with plans to expand to a total of 15 locations by March 2022.

Social Commerce 241

Social Commerce Planning Shopping Location 241

Retail TouchPoints

JULY 27, 2022

Caleres has revealed its executive succession plan after CEO Diane Sullivan announced her retirement, effective Jan. She joined Caleres as President in 2004 and by 2006 she became COO, before being named to the CEO and President roles in 2011. 15, 2023, with Jay Schmidt taking the reins as the top executive.

Brand Management 257

Brand Management Fashion Management Consumer 257

Dezeen

FEBRUARY 17, 2024

The inaugural Kith Women Flagship in Soho opened last December at 644 Broadway, the same historic landmark building where the brand debuted its Manhattan retail offering in 2011.

Accessories 99

Accessories Apparel Location Shopping 99

Mass Relators

FEBRUARY 22, 2022

She will succeed Bob Balcerak, who plans to retire on March 31 after 29 years of service. After working in customer service roles at various store locations, she transferred into the company’s real estate department as administrative support in 2005. She was named director of real estate strategy, her current role, in 2017.

ATS 52

ATS Promotions Management Marketing 52

Inside Retail

JUNE 15, 2023

Located at Highpoint shopping centre in Melbourne’s western suburbs, Foodle offers a combination of grocery shopping, dining, and take-home options. Loh, known for successful Australian restaurant chains including Sushi Jiro, Old Beijing, and Dragon Hotpot, plans to expand the Foodle concept in the coming months.

Location 240

Location Shopping Planning Marketing 240

Retail Focus

SEPTEMBER 16, 2021

ITV and EE today announce a new product placement partnership, with plans unveiled for EE’s latest store opening on one of the most famous streets in the UK, Coronation Street. So, it’s with great pleasure that we announce our latest store opening, this time at the heart of one of the most iconic communities on TV – Coronation Street.”

Returns 130

Returns Customer Experience Management Shopping 130

Mass Relators

APRIL 3, 2024

WASHINGTON – Almost immediately after agreeing to reduce “swipe” fees charged to merchants to process credit card transactions, Mastercard plans to increase fees for both credit and debit card transactions by more than $250 million this month, the Merchants Payments Coalition said Wednesday.

Merchant Services 98

Merchant Services Payment Services Planning Consumer 98

365 Retail

SEPTEMBER 27, 2023

Established in 2011 by Ashley Hainsworth following an initial £400 investment, the idea was born from a university project before becoming a fully-fledged business. The move is a significant part of our business growth plan. We’re currently based in Heckmondwike and Mirfield and were keen to keep our operations nearby.

Customer Retention 111

Customer Retention Shipping Planning Marketing 111

Inside Retail

SEPTEMBER 10, 2023

The deal marks Creador’s 50th investment since its establishment in 2011. The brand’s pet care segment grew at a 27 per cent CAGR in the past three years. The story so far The pet food industry in Singapore was valued at US$130.90 We plan to do the same in Singapore. COPE invested in PWI in 2021.

Planning 130

Planning Point of Sale Fulfillment Marketing 130

Inside Retail

SEPTEMBER 14, 2023

Increased expectations of same-day and express delivery services are here to stay, meaning companies are embracing better processes, more advanced systems and implementing automation at unprecedented levels. From its inception in 2011, the tech-driven retailer has set the industry benchmarks for customer service and delivery.

Fulfillment 130

Fulfillment Supply Chain Management Planning Management 130

Retail Gazette

DECEMBER 6, 2023

Morrisons was found to have breached the order 55 times between 2011 and 2020, and The CMA said it had the “poorest compliance record” it had seen with the rules. We now plan to rectify the outstanding breaches quickly.” Morrisons said: “We co-operated fully with the investigation and accept its findings.

Shopping 111

Shopping Supermarket Grocer Promotions 111

Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Are you ready to explore the evolved customer journey? Keep visiting this hub to get the latest and greatest content related to the show!

Social Commerce 227

Social Commerce Loss Prevention Customer Experience Customer Retention 227

Inside Retail

NOVEMBER 20, 2023

Australian entrepreneur Renae Bunster started making her own hot sauce following a trip to Mexico in 2011, eventually launching the brand Bunsters in 2015. “I It’s not all about heat According to data from Fortune Business Insights, the US market for hot sauces is projected to grow at a compound annual growth rate of 7.42

Supermarket 130

Supermarket Marketing Planning ATS 130

Retail Gazette

OCTOBER 5, 2023

The search for the next chair of John Lewis Partnership is underway after current incumbent Sharon White revealed she would be stepping down at the end of her five-year term. On top of that, she has faced fierce criticism around her turnaround plan, which includes a focus on non-retail activities such as house building. Sound familiar?

Supermarket 112

Supermarket Department Stores Grocer Returns 112

Retail TouchPoints

FEBRUARY 16, 2021

At the core of Target’s success is the most talented team in retail,” said Brian Cornell, Chairman and CEO of Target in a statement. After 15 years with the company, Stephanie Lundquist, Target’s former president of food and beverage, announced her plans to depart the organization earlier this year.

Promotions 173

Promotions Marketing Planning Management 173

Inside Retail

SEPTEMBER 14, 2023

Perhaps that is in part because native Japanese founder and creative director Kenneth Shoji launched the brand in Hong Kong, where he relocated after his Fukushima Prefecture home was destroyed by the Tohoku Earthquake in 2011. Sliding doors at the entrance and an open-air deck are constructed from native timber and bamboo rattan.

Location 130

Location Boutique Department Stores Planning 130

Mass Relators

OCTOBER 16, 2023

Previously, he served as the Chief Financial Officer and Chief Operating Officer of the BECCA Cosmetics Group from August 2011 through November 2016 when it was acquired by the Estee Lauder Companies Inc. MacPherson started his beauty career at Estee Lauder, first in a succession of finance and sales leadership roles at Clinique.

Finance 52

Finance Planning Consumer Marketing 52

Inside Retail

JUNE 3, 2021

There are also plans to introduce investor perks such as free shipping and discounted pricing on beer. And if they’re searching for beer or craft beer we’re generally coming up at the top. The funds raised through Birchal will be used to improve the website, logistics and marketing.

Consumer 231

Consumer Shipping Accounting Marketing 231

Small Biz Trends

JUNE 4, 2022

Business that missed payments between March 24, 2020, and August 19, 2021 may be eligible for this relief funding, which is covered through federal American Rescue Plan Act dollars. All programs are funded through the American Rescue Plan act and offer awards of up to $50,000. Image: Depositphotos.

Payment Services 138

Payment Services Technical Support Planning Marketing 138

Inside Retail

JANUARY 5, 2023

There was even a television series based on the lives of fictional stewardesses and pilots launched in 2011 starring Christina Ricci and Margot Robbie. The airline ceased its operations at the end of 1991.

Department Stores 130

Department Stores Fashion Accessories Apparel 130

A1 Retail

SEPTEMBER 17, 2021

ITV and EE have announced a new product placement partnership, with plans unveiled for EE’s latest store opening on one of the most famous streets in the UK, Coronation Street. So, it’s with great pleasure that we announce our latest store opening, this time at the heart of one of the most iconic communities on TV – Coronation Street.”

Returns 75

Returns Customer Experience Management Shopping 75

Inside Retail

JANUARY 21, 2024

Retailers kicked off the new year with a bang at Retail’s Big Show, the National Retail Federation’s (NRF) annual conference, which drew several big-name speakers, including actress and brand founder Drew Barrymore and US-based bookstore chain Barnes & Noble CEO James Daunt.

Location 130

Location Accounting Shopping Marketing 130

Inside Retail

AUGUST 2, 2023

At a time when premium furniture options were usually reserved for Boomers and their big wallets, everyone is feeling the cost of living crunch and these struggles extend beyond the bedroom,” Koala’s chief commercial officer Rory Costello said in a press release announcing the competition. The reception has been really positive.

Payment Services 234

Payment Services Promotions Marketing ATS 234

Inside Retail

JANUARY 15, 2023

Anchorage Capital, at best, added some finishing touches to Woolworths’ turnaround strategy and reworked the balance sheet for the sharemarket float. Woolworths Holdings has invested heavily in turnaround initiatives at David Jones, in a bid to recoup some of the $2.1 million loss in 2014, New Zealand financial press reports stated.

Department Stores 130

Department Stores Consumer Planning Management 130

Inside Retail

MAY 5, 2022

Today, we take a look at #9 – Temple & Webster CEO Mark Coulter. Coulter co-founded Temple & Webster in 2011 and was made CEO in 2016. Here, he shares his commitment to workplace diversity and why innovation is at the heart of Temple & Webster’s success.

Beauty and Health 130

Beauty and Health Fulfillment Management Shopping 130

Retail TouchPoints

OCTOBER 3, 2022

Their business is their baby, and they’ve poured their blood, sweat and tears into big-picture plans while eagerly embracing the day-to-day work. This article will take a look at the steps small business owners can take to fortify their businesses for the future as well as identify new opportunities to stay ahead of the curve.

Shipping 274

Shipping Boutique Marketing Consumer 274

Retail TouchPoints

OCTOBER 20, 2021

Just look at the ‘digital first’ brands such as Alibaba , Amazon , Apple , and Google that are investing more in physical retail. Take Petco’s recent livestream fashion show — a shoppable, social media-driven experience that allowed consumers to view, share and shop products all at once.

Sporting Goods 262

Sporting Goods Accounting Promotions Consumer 262

Inside Retail

JUNE 1, 2022

The second-in-command to founder Zuckerberg, she is one of the most visible executives at the company and the lead architect of its often-criticised ads business model. Olivan has worked at Meta for more than 14 years and has led teams handling Facebook, Instagram, WhatsApp and Messenger.

Management 130

Management Advertising Planning ATS 130

Mass Relators

OCTOBER 26, 2023

This followed a successful period leading Unilever Brazil between 2011 and 2019. I look forward to working with him to deliver the action plan we have set out today to drive our growth and realise our potential.” Earlier in his career, he led Unilever Philippines and, before that, Unilever’s global hair care category.

Marketing 52

Marketing Returns Management Planning 52

Retail TouchPoints

SEPTEMBER 29, 2022

When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because it offered something that was almost impossible to find on the internet — transience. Now, AR is playing a central role in the platform’s commerce ambitions at the same time that the tech is becoming more ubiquitous and useful. .

Social Commerce 249

Social Commerce Consumer Shopping Returns 249

Inside Retail

APRIL 20, 2023

The accidental retailer A naturally curious person who loves talking to strangers, Erica Berchtold was planning to become a journalist when fate intervened. “I At the time, however, Berchtold wasn’t dwelling on all the things she didn’t know about e-commerce. I’m an accidental retailer,” Berchtold said. “I

Fulfillment 130

Fulfillment Fashion Management Planning 130

A1 Retail

JULY 14, 2023

This was an ad placed in the New York Times on Black Friday 2011, asking people to consider the impact before buying new. The initiative plans to open a second location in the UK in 2023, with other European destinations planned next year.

Apparel 52

Apparel Outdoor Finance Planning 52

Inside Retail

JUNE 9, 2022

The death of globalisation, the power of the human touch and the search for sustainable solutions are all key focuses on Levi’s future agenda, revealed Levi’s CEO Chip Bergh at the World Retail Congress. Bergh joined Levi’s in 2011, after a 28-year stint at Procter & Gamble. The death of globalisation.

Shipping 130

Shipping Target Market Consumer Advertising 130

Inside Retail

APRIL 14, 2021

The company also plans to improve waste handling and reduction in water consumption will further reduce its operational impact on the environment. “No Google and Apple, which came first and second respectively when the survey began in 2011, were notably absent from this year’s top 10.

Consumer 231

Consumer Management Marketing Planning 231

Inside Retail

FEBRUARY 3, 2022

The innovative collection, called Towards Circularity, will be available online and in-store as of Monday, February 7, at a similar price point as the brand’s popular Heritage Sweat products made out of 100 per cent virgin materials. At Country Road, it’s no different, and that’s why we’re really embracing a more circular approach.

Fashion 130

Fashion Fast Fashion Apparel Consumer 130

Inside Retail

NOVEMBER 28, 2023

At Scott Dunn, we know that better than anyone else. One of the more unique and exclusive offerings that we have been able to provide is privatising key landmarks and sites around the world, giving our guests a chance to experience these truly incredible places in privacy and at their leisure. MH: Travel is deeply personal.

Planning 130

Planning Marketing Location Consumer 130