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Consumer class action launched against JB Hi-Fi over ‘junk’ warranties

Inside Retail

They were of little or no value because – the class action argues – customers already had the same rights for free under the Australian Consumer Law. A 2023 survey found 32 per cent of consumers had bought them at one time or another, often after being convinced by sales techniques.

Consumer 264
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FedEx Plans $1 Billion in Cuts as Demand Falls

Retail TouchPoints

FedEx is planning to cut an additional $1 billion in costs, citing weak demand that led to a disappointing profit for Q2 2023, which ended Nov. The reductions will add to cost-cutting measures announced in September to bring FedEx’s total fiscal savings plan for 2023 to $3.7 FedEx had expected revenue of $23.7

Planning 256
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Beer Cartel invites consumers to buy up shares in the business

Inside Retail

There are also plans to introduce investor perks such as free shipping and discounted pricing on beer. But consumers can also make one-off purchases on the site. And if they’re searching for beer or craft beer we’re generally coming up at the top. Covid kind to craft beer.

Consumer 231
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A day in the life of Rebecca Vallance-Gasan: “I am hyper-organised”

Inside Retail

Inside Retail spoke to the designer behind the brand, Rebecca Vallance-Gasan, about starting her day at 4 am, a must for someone running a global fashion empire. The plan is to reach 20 stores globally within the next few years, with a focus on strategic growth across both the direct-to-consumer business and international wholesale.

Fashion 147
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Famous Footwear Parent Caleres Outlines Executive Changes

Retail TouchPoints

Caleres has revealed its executive succession plan after CEO Diane Sullivan announced her retirement, effective Jan. She joined Caleres as President in 2004 and by 2006 she became COO, before being named to the CEO and President roles in 2011. 15, 2023, with Jay Schmidt taking the reins as the top executive.

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How Aussie footwear brand Alias Mae stays on trend in a fast-moving market

Inside Retail

Tom Kirkhope founded the Australian fashion footwear brand Alias Mae in 2011. Drawing on his family background in footwear, and his own experience in the industry, having started working in Chinese footwear manufacturing in 2011, he launched Alias Mae as a wholesale business. IR: Customer experience is crucial in the retail industry.

Marketing 178
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Is it Time for RFID to Shine?

Retail TouchPoints

“The biggest advantage that comes with [supply chain visibility] is knowing where you have stability in your supply chain,” said Balika Sonthalia, Senior Partner and Head of the Strategic Operations Practice for the Americas at Kearney in an interview with Retail TouchPoints. As a result, IDTechEx expects 39.3